Testimonials and Guest Reviews
Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, recommended by The New York Times, USA Today, Vogue and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.
"Having JayWay plan our trip to Croatia ensured a seamless, well-rounded, easy-traveling experience on our honeymoon. They are professional, experienced, and tell it like it is—no gimmicks. We loved their approachability and attitude and would absolutely use them again and recommend them to others."
Newlywed Rachel is also a food blogger and she wrote about her and Adam's foodie experiences in Croatia.
Rachel & Adam
"We were so happy to have found JayWay during our research. We have traveled through other countries in Europe where we coordinated the logistics, but with little knowledge of Central Europe and the language and money differences we were uncomfortable going it alone on this trip. The idea of a group type tour was very unappealing so finding a tour company that would handle the logistics without having to travel with 40 other people was great. It allowed us to have the style of trip we wanted and relax and enjoy it without having to be concerned with the details. We learned so much from the local support personnel that assisted us and it really enriched the trip. Thank you!!!"
Julie & Kathy
"Our Lithuania/Latvia trip was exceptionally planned by JayWay and we were able to visit more locations than I thought was possible. The hotel recommendations were good and the trip recommendation to Curonian Spit and Nida was exceptional. We would not have known to visit Nida if JayWay had not recommended it and it was the best day of our trip. Transportation was excellent and on-time. We especially enjoyed the relaxing bus trip from Riga to Vilnius which had excellent accommodations. We wish to thank our guides in Klaipeda, Riga and Vilnius. Their knowledge of each city and comfortable friendliness made the tours a very fun part of our trip. We appreciated the constant communication with JayWay staff before and during the trip to ensure that all accommodations were as expected."
Vic & Hannah
"It is great to be on an independent trip but with the help of people who are experts in the destinations, and who can help out during the trip with everything from a restaurant recommendation to if you have an emergency. Plus, it's very helpful that JayWay has select accommodations to choose from so travelers can stay at charming local places, secure in the knowledge that the places have been vetted. Saves a lot of time when researching pre-trip."
Ilene & Mark
New Haven, CT
"We didn’t have to worry about anything. It was so relaxing having it all planned and everyone ready to just take care of us. Exactly what VACATION is meant to be! JayWay Travel gave us the vacation of a life time. Thank you for all your recommendations and helpful tips. We had no idea what to expect and every aspect was above our expectations!"
"JayWay is a unique, full service boutique travel company, and provides a very high level of customer service. They have the information and resources an independent traveler to a new country would need for a memorable adventure."
Margaret & Michael
"JayWay was excellent in that they kept in touch with us for many months exchanging ideas and making the best plans. We have taken 10 Jayway trips since 2007 so that says enough!! Looking forward to the next one. Health and the Lord willing!"
Bill and Anglie
"This trip was one of our best ones. We loved Romania, especially all the guides from Raluca, Claudiu, Emanuel, Adella, and Paul. They were all so friendly, knowledgeable, that I hated to leave them after each tour. This was our 5th trip with Jayway and it couldn't have been more flawless. Everything from transfers, tours, restaurants recommended by the guides to the comfort of the hotels was exceptional."
Angela & Bill
"Our experience with JayWay Travel was so special, so memorable and exciting that two days into our eleven day trip we started making plans for our next vacation with JayWay! I hope that I never forget a single moment of our 11 day trip through Croatia; each one was so special, each activity so memorable...I can't possibly imagine a better honeymoon. If I had to choose a favorite experience, it would be our second day in Dubrovnik, we kayaked around the city walls and the island of Lokrum in the morning and then took our cooking class that night. As for my husband, I believe his favorite memory would be our Game of Thrones walking tour that included so much more history than we were expecting. "
Meredith & Matthew
"We had a marvelous time on our trip. Our Croatia contact, Josipa, was always available to help us if we had any glitches. For example, we had scheduled to go on a walking tour at 10 am in Dubrovnik. We went to where the tour was to start but realized that we had the wrong time set on our watches so that we had missed this walking tour. We called Josipa and she was able to reschedule our tour immediately to noon. The walking tour was fabulous and we appreciated Josipa's quick response! You were very helpful in helping us arrange our accommodations, suggesting tours, and providing wonderful drivers/guides who were very friendly and full of knowledge"
Roberta & Larry
"Everything was seamless. That's the way we like it. Also, we prefer to explore on our own, and JayWay provided the information we needed to do that. Everyone responded when we needed them, including Jay."
Marjorie & Eric
"Everyone at JayWay was very responsive, knowledgeable and friendly. Our trip was fabulous and exactly as I had hoped and pictured. JayWay provided the right mix of a planned tour without being on a tour! Our accommodations were fabulous, restaurant recommendations were good, the itinerary info was perfect. Thanks so much!"
Lisa, Sherrie, Bob & Hilton
"JayWay staff provided us with everything we needed and more. We loved being able to be in contact with them and we appreciated hearing from each throughout our trip, making sure all was well. Knowing we had these contacts was reassuring. Your activities were amazing! All JayWay staff worked wonderfully well with my wheelchair needs to ensure that I saw all that I could and taking Molly to do some things I couldn't. Your selection of choices was excellent, and we truly loved everything we did. JayWay provided an amazing experience, covering all aspects with expertise, to make an outstanding trip and taking care of us so well the whole way through. Thank you!"
Cynthia and Molly
"Interest and response of staff to questions and requests was outstanding. Very friendly and helpful. Their communications with drivers, etc. enabled seamless transportation and transfers. City tours of 1.5 - 2 hours were the right length with good informative content. Recommendation for travel-day stops were very good. JayWay applies their knowledge of the country to help guide an outstanding trip. Services and transfers arranged by their attentive staff are executed easily and on-time, making the travel experience easy and pleasant."
Dave and Family
"It is the only tour program that let you be yourself. The service exceeds our expectation."
Niwat, Ida, Victoria
JayWay Travel turns the intimidating prospect of traveling in a foreign country for the first time into an amazing experience, with as many options available to choose from as you could possibly want. Trepidation and worry melt away as all the details of traveling within the country and seeing all the sights are taken care of by people who know what they are doing!
All the staff at Jay Way were not only extremely knowledgeable and proficient but they were really fun to work with and helped me plan the perfect trip!
They listened, suggested, listened more, answered all my questions and gave me the choices to make the trip my own. I loved the process as well as the trip itself!
"Every step of the way, JayWay was there to plan, customize and perfect our trip. The personalized service, the expert advice and guidance as well as attention to detail helped to make our honeymoon to Croatia feel seamless. Plus, their online portal with trip itinerary and detailed info on our destinations was absolutely incredible. A+ service and experience."
Candice & Jonathan
New York, NY
The only way to travel is with JayWay Travel. From the planning process through the actual 25 day journey, we were all extremely satisfied. Actually, almost each and every night, we toasted our experience and highly recommend it to everyone.
"As a solo traveler I always felt that was truly taking care of me and my plans throughout the journey. So very impressed with how seamless the trip was. It is the most wonderful and comfortable way to travel and see the world while not having to worry about huge tour groups or hiccups along the way. Food, history, education, confidence in travel and feeling safe the entire time...a wonderful global vacation."
"Jayway provided our family, on its first trip to Croatia, with all the necessary information and recommendations to make the experience one of the favorite stand-outs in our traveling jaunts. All in all, we had a wonderful vacation, and will recommend Jayway to any and all friends who plan to see Croatia."
Lysbeth, Lindy, Michael & Mike
We have not regretted for a moment, we entered the Jay Way world. Within minutes they had sent us an itinerary for our proposed trip and later gave us several selections for accommodations at various levels of comfort. We saved ourselves hours of self inflicted searching, pondering, reserving and unnecessary risk. We were comforted greatly at the transition points, i.e., being met as we arrived at each location, having a city tour to orient us to each city, and then transport to either the train station or by shuttle to our next destination. We recommend Jay Way Travel without any reservation. The time, energy, and effort they saved us was worth every dollar of their fee, which by any accounts was very reasonable.
Howard and Dayna
"You exceeded our expectations on all fronts with professional, friendly and courteous service and the phone is a very good idea, nice to have that lifeline when needed. Great apartments everywhere we stayed. I loved having the freedom to move around but always having the transportation planned, the transfers saved so much time. Great from start to finish."
Diane, Paul, Jim & Chris
Wisconsin & Missouri
"We had an amazing trip seeing the incredibly beautiful country of Croatia. Being met by prearranged cars, being handed our ferry, and bus tickets, and having access to your local representative made the trip very easy for us. It allowed us to just have fun, and enjoy the culture and our experience in Croatia. A 10 out of 10 for sure!!!"
Dan, Kelly, Abby, Emma & Molly
"We will continue to recommend JayWay to our friends! This was our second time using JayWay to plan our Eastern European trips, and we could not have been more happy or satisfied!!! Thank you JayWay!"
Becca & Shawn
"JayWay took a lot of hassle out of the trip and gave excellent guidance & suggestions in finalising the individual cities on our trip. This was clearly based on considerable experience with each of the countries. We particularly loved the transfer service at each location. It was most welcome when arriving somewhere tired and not knowing where to go! The local contacts also provided outstanding help and guidance on the road and the mobile phone was a great idea."
Chris & Norma
"I would like give everything about JayWay Travel customer service 5 stars. I was totally satisfied all through the trip. Thank you for the excellent choices."
As usual, JayWay Travel smoothed out all the rough edges of travel and made our trip so memorable. You made us feel like the Hapsburgs!!
JayWay Travel makes travel easy and takes away all the things that give you heartburn, like where to turn in the rental car, how to buy tickets for the train and transfers. We love being just a phone call away from solving any problem we might have!
Sharon and Brenton
From the beginning we always felt like a priority with quick and informative responses. We had the most memorable honeymoon thanks to the JayWay Travel team.
Megan and Roby
"I would describe working with Jayway as a reliable, trustworthy and intelligent way to travel. This was one of our best travel experiences ever. Everything worked seamlessly. Great staff and all of our expectations were met and exceeded. Prague, Vienna, and Budapest are also awesome cities to visit."
Cynthia, Keith, Lauren & Jonathan
"The trip went so smoothly it was the most perfect honeymoon. Everyone we met and/or assisted in planning our trip was very helpful. JayWay gave us excellent customer service, fantastic accommodation, and a great vacation at a great price."
Anita & Matt
"JayWay made our honeymoon planning so carefree: once we got to Croatia we knew everything was already taken care of! We enjoyed all of the extra excursions and insider knowledge suggested to us as well as all of the hotels and apartments we stayed at. To think of planning a trip of this magnitude while also planning my wedding was overwhelming. I am so very thankful for JayWay and the team that helped make our honeymoon so memorable."
Holly & Michael
"Everything was seamless and planned so well. The guides and drivers, local contact plus the New York contacts were all very knowledgeable as well as kind to the children. Everyone was very quick to respond when I had questions. Also, all of our drivers and connections were on time and excellent."
Amanda, Gregg, Simone & Zane
East Lyme, CT
"They made it easy to have a wonderful and memorable trip that reflected our own choices. And it was well worth the money!"
Lynn, Susan, Mike
"If one is looking for supreme experts in booking an Eastern European trip, JAYWAY cannot be topped. Run, don't walk, to JAYWAY!"
"JayWay Travel was exactly what we needed in planning our vacation. Other travel agencies offered tours that included most of the places that we wanted to see, but we were not able to fit into their fixed time schedules and routes. JayWay offered us the flexibility that we needed. We had the secure feeling of being on an organized tour, and JayWay's scheduling allowed us plenty of free time to explore the cities as we liked."
Joan, Henry, Aubrey & Elizabeth
"We were so impressed with JayWay and everyone we worked with from the beginning planning stages to through the trip. The communication, responsiveness and professionalism of everyone at JayWay was excellent. The hotel choices were great, always well located, the touring suggestions very helpful, overall a wonderful experience."
Nikolai, Susan, Fedor, Alex
"We loved our accommodations. Each place had something special whether it was the location or the actual ambiance of the place itself. The owners love working with Jay and spoke highly of him personally. Met some other nice JayWay travelers and enjoyed their company as well. I have traveled extensively and this trip was one of the easiest and least stressful that I have experienced. We had the best time. Thank you."
Bev & Steve
"It was an excellent trip overall and having the accommodations booked, transfers arranged and the use of the phones and a person to contact at any time, was great. It took away the worry of travelling in a strange country where English was not the first language."
Nirmala, Narenda, Nikhil & Elena
"We tell everyone that it was one of our best trips ever and that Jayway made it so. No Stress. It was a perfect experience. Much more like a vacation than a trip because you took care of all the logistics. You have a great business model. I wish there were more companies like yours that cover other parts of Europe."
Patricia & Robert
"The folks at JayWay are very friendly and knowledgeable. They offered us some great recommendations in terms of places to see and restaurants to eat at. The tour guides are excellent and provided us with a fascinating overview of the cities that we visited. The boutique hotels that we stayed at were very unique and nice, and they were all within close proximity of the city squares. Their expertise and assistance allowed us to travel with ease and experience Prague, Krakow and Budapest to the fullest extent. We enjoyed our trip immensely and would definitely recommend JayWay to anyone considering traveling to Central Europe!"
Julie & Mathew
St. Louis, MO
Everything was excellent. You have set the bar so high I’m not sure anyone can compete! Personalized service that far surpassed our expectations. This was not a one size fits all vacation but one that was curated for us.
Sunny and Derek
"Everything was done exactly as advertised - The trip was exceptional because all arrangements were made and everything was done on time. For anyone wishing to travel but reluctant to do so because making arrangements seems too difficult then JayWay is perfect because they take care of everything!!! OR they do just as much as you wish them to and leave the rest up to your own choices."
Donald & Mary
"JayWay took the worry out of our travel. The pre-trip arrangements were superb and all the guides and drivers were most friendly, accommodating and knowledgeable. We loved the walking tours. The hotels were perfectly situated for access to the city centres. The additional excursions recommended were also great!"
Miryam & JoAnne
Excellent. If you want to design a tour for your personal interests it is the only way to ,go. Don't bypass the Baltic States! JayWay will make sure you have the best experience. If you want to see the best of Croatia or any of the former Yugoslavia, don't hesitate to contact JayWay. It's personalised to your interests and you will not get better service on the ground.
"JayWay made our trip to Croatia and Slovenia effortless. I appreciated the time they took to work out an itinerary that fit within my budget without compromising the overall experience. The "little things" like delivery of ferry tickets that could not be purchased in advance and provision of a local cell phone ensured that there wasn't a single problem while we were on the road."
Suzanne & Ellery
"We were so well cared for, it took all the worry out of getting around and making arrangements. The tour that was planned for us was exactly what we hoped for. We have both agreed it was one of the best holidays we have ever had... and we have traveled all over the world for many years."
"We had such a great customer service experience with JayWay. Nothing about our honeymoon could have gone any more amazing than it was in reality! We had the time of our lives and are already planning out next trip plans and hope to be able to go by 2018!"
Caitlin also posted a number of photos from her honeymoon on Instagram, we've featured a few of them here.
Caitlin & Kyle
"I cannot express how easy this trip was to manage because of JayWay's services. The local managers are excellent as is the sales manager in the US. The locations and types of hotels are fabulous. The staff at those hotels were also very good. If someone wants to see Central and/or Eastern Europe, this is the agency to use. Everything ran like clockwork!"
Nancy and Nithya
The planning process was seamless. JayWay Travel staff was incredible and the entire trip exceeded our expectations.
"The staff person who helped us plan the itinerary, was enormously helpful, knowledgeable about how to plan the trip; how long to stay in certain places, etc. He was also very patient when we made changes to our itinerary and/or our accommodations. We literally couldn't have planned the trip without him. An enormously helpful, informative, travel service that is essential for anyone traveling to countries they are not familiar with."
Roberta and Patricia
"Jay and the team responded promptly to my requests, with complete information. Their in-depth local knowledge, unique hotel choices, recommendations on things to do, tours, scheduling all added up to a great vacation."
Jim & Kathleen
San Francisco, CA
"Absolutely first-rate experience. A special shout-out to our in-country liaison, Darja, who was outstanding in all ways, even calling us mid-trip to make certain that everything was well. Just a delight. Keep up the great work. Hope to travel with you again in the not-too-distant future."
Dorothy & Scott
"Our entire trip was personalized and exceeded our expectations in every way. The accommodations that JayWay has chosen afford comfort and a true taste of Croatia. Everyone from the owner Jay, To the ground manager Marija in Croatia and the drivers did everything in their power to be of help and assistance with great professionalism and kindness."
Ann & Kaylyn, with Andy from Hotel Monika
"We had wonderful experiences with every single lodging, which is very unusual. The services you arranged all went very smoothly. Everyone we met was very welcoming. Croatia is a beautiful, interesting, historic country. We thoroughly enjoyed the trip and all the discoveries along the way."
Deborah, Scott, Ellen & Wayne
"Outstanding job, well-done, by all we met. JayWay is well respected among the hospitality industry folks on the ground, and the respect is well deserved. Excellent guidance, everyone we worked with was knowledgeable, attentive, and responsive, both when setting up the trip from the US, as well as when we were on the ground in Europe."
Ed & Kathy
"It is so comforting knowing someone is a phone call away to help. Every place we visited left an impression on our hearts and we appreciate all your help with our trip of a life time! When traveling to the unknown - JayWay makes one feel all is right with the world!"
Roger & Ginger
I have already recommended JayWay Travelto at least 3 people. Customer service is beyond comparison and the fact that down to each driver, tour guide, you get top notch service. EVERYONE knew what they were doing and they enjoyed their work. It showed in their smiles.
Sallyann and Dolores
"I already raved to so many friends, because quite simply it was the BEST, to venture into a part of the world quite foreign to each of us was made a wondrous adventure, we were in capable hands with everyone we encountered."
Lynn, Deb, Nancy & Cindi
"Our honeymoon was great and JayWay was there to assist us and make the trip stress free. Even when we were late showing up for the kayak excursion (thought it was an hour later), JayWay's local representative called and reminded us of the time, as well as arranged for the kayak operator to wait for us."
Jen & Chris
"We had a great holiday in Slovenia and Croatia thanks to JayWay Travel. Right from the planning stage then working out the local arrangements, to on the ground support. Once there, Antonia was like a personal tour manager, always monitoring our progress and ever ready to help with anything we needed assistance with."
Krishen & Lila
"Reliable and easy to deal with travel agents . You can have a thoroughly and thoughtfuly planned customised holiday with JayWay. They made sure our holiday was hassle free. We have experienced them twice and plan to in the future as well."
"They were excellent! Every penny was worth it! Amazing experience - Best trip ever so far."
"JayWay made traveling to Croatia a breeze while still allowing us the freedom to plan our own honeymoon. JayWay took care of the nitty gritty but we were still able to travel the way we wanted to."
Marissa and Derek
JayWay Travel staff are professional, detailed, easy to work with, give the client the feeling that they are the most important thing in the world at that moment, set the confidence level very high that the traveler doesn't have to worry about anything - everything will be taken care of. The level of detail that's in the itinerary is amazing, never any doubt about what will take place. JayWay Travel is outstanding!! Don't stop what you're doing!
Mary Sandra Runyan
Excellent in every way.
Geoffrey and Jane
JayWay Travel team was amazingly thorough in all the initial preplanning and planning for us from initial contact to the end. I would highly recommend JayWay Travel to anyone. They were very professional, conscientious and attentive to all our needs in both the planning process and while we were abroad as well.
Bonnie and Steve
From start to finish, it was wonderful! The services were invaluable and I truly will be recommending JayWay Travel anywhere I can. I could not have asked for more!
Using your services saved me so much time and stress in the planning process. All coordination was flawless and the service provided exceeded my expectations - It made the trip and allowed me to do focus on having fun and soaking it all in!
Lara and Risa
I would do it all again, and wouldn’t change a thing. For a first time traveler it was so incredibly easy and I will use JayWay Travel again!
"JayWay is a very professional and courteous service, helping you plan your trip from A-Z! From the first response they are ready to understand the kind of trip that you want to plan and will guide you on how to best make that happen - then they take care of everything else!"
"I'm so very thankful for everybody's help at JayWay, they were wonderful, patient, attentive, friendly, helpful and very knowleadgable! I couldn't have asked for more. They helped me minimize my responsibilities and worries in organizing a trip to places I knew very little about. With their backing, I was able to enjoy this trip more than I could have imagined. I'll be always grateful!"
I was very impressed with the service provided, starting with the agents with whom I liaised regarding our trip and tours, as well as all the people who provided services in-country. Everything was perfectly organized and went like clockwork - tours departed and returned on time, transfers were always punctual, accommodation was great - everything was perfectly organized.
Anna & Giuseppe
JayWay Travel made the whole experience very easy. From planning to execution every detail was taken care of. They really took the stress that can accompany oversees travel away and allowed us to just enjoy ourselves and the beautiful surroundings.
Nate and Kelly
JayWay Travel took all of the stress away from this trip. It all worked like a fine tuned machine.
JayWay Travel put together an awesome vacation for our group that was customized to our specific wishes. However, the biggest debt of gratitude goes to Judit Holp, our Central European Destination Manager in Budapest, who worked directly with me to set up all our air travel and transfers, hotel accommodations, intercity limo and train travel, dinner reservations and tour bookings. Without her assistance, everything wouldn’t have gone as smoothly as it did, and we wouldn’t have been able to see as much as we did.
"The JayWay Travel planning and arrangements saved us a ton of time and mental focus, allowing us to fully enjoy our limited time. All the accommodations, excursions, and travel were top notch."
JayWay Travel took the worry out of the trip details and allowed us to focus on the joy of travel. I have never traveled this way before but I am a convert. We especially liked the personal choices we were able to make rather than be stuck in a large, impersonal group.
JayWay Travel provides the ability to customize your trip and spend time on whatever you like. They make it easy to get the most out of beautiful cities by having your individualized itinerary planned including hotels, drivers and local guides.
David and Jenny
"JayWay is the only way to travel to Central and Eastern Europe. Especially if trying to cover multiple cities and/or countries in one trip. All of our arrangements made by JayWay were seamless and we'll use them again when there is a next trip to plan."
Rachel and Bill
"Best traveling experience ever. Everyone was very helpful, we did not feel like tourists at all, never would have experienced everything we did without JayWay Travel. How wonderful it was that you helped me find my grandmother's village where she was born, and also finding a cousin of mine, and translated our conversation. It was a highlight seeing a relative of my grandfather, this man had pictures of my father as a young child in Czechoslovakia. Who knew that I would meet the grandson of my Grandfather's brother. This was priceless, and a cherished memory."
Bob & Marie
New York, NY
We did not have to worry about anything, it was all taken care of and our needs were anticipated by JayWay Travel. We loved the experience of having a private tour, it heightened our experience so much.
Marisa and Robert
JayWay Travel is a first class experience! We were taken care of throughout the entire process (planning phase and the travel phase). A kind of boutique concierge service. I love the effort & detail JayWay Travel puts into their guest page, it's filled with so much valuable information
Maria and Gus
JayWay Travel allows you to easily customize a personal vacation while removing many of the headaches that can arise before and during the trip.
Jerry and Judy
Albania and Macedonia were exotic and fascinating and the people were very welcoming to me. Without the localized JayWay Travel staff to assist me I do not think this trip would have been so satisfying.
I highly endorse the services of all these people and intend to plan future travels to other parts of Central and Eastern Europe.
Everything was just as I would have wanted. It was so nice to be able to have exactly the trip we dreamed of. It was like JayWay Travel was reading my mind. Jay Way Travel enables you to have exactly the trip you would like to have with all of your time spent enjoying the experience and none of the worries or hassles that often occur with international travel.
Stephanie and Gordon
"JayWay made our first trip to Central Europe and the Adriatic a wonderful experience. From accommodations to transportation to restaurant recommendations, to personal guides, their arrangements and suggestions were outstanding. We'll certainly use JayWay again and will enthusiastically recommend them to our friends and family. On our last night in Dubrovnik, my husband, who's very particular and wasn't convinced that he even wanted to take this trip ('Croatia???') said: 'This was the perfect vacation. Best we've ever had.' Thank you JayWay!"
Julie & John
If you want a first rate, reliable, innovative company to help you get the most from your trip then choose JayWay Travel.
Claudia and Jack
"JayWay is the most professional travel company we have ever dealt with. They provided a unique travel experience we could not have achieved on our own. Their in depth knowledge and connections locally gave us access to places and activities we will remember forever."
Paul & Marie
New York, NY
"We had a wonderful experience and JayWay's suggestions were invaluable. Unlike most tours which can be overbearing, using JayWay was a perfect balance between exploring on our own and getting the suggestions we needed."
Doug & Alyssa
If you don't have the time to figure out all the logistics for a trip, JayWay Travel is great in doing all the heavy lifting for that. I just had to tell them my travel dates, cities of interest, general points of interest, and they ran with it.
JayWay Travel uses their local knowledge and understanding about the needs of travelers to create wonderful trips. Traveling to Central Europe with their itinerary planning made our 2 weeks absolutely perfect.
"JayWay Travel was fabulous. We travelled to Budapest, Bratislava, Vienna, Prague, Salzburg and Munich with JayWay. This was my first time using JayWay and I could not have asked for a better-planned trip.
I cannot say enough good things about our travel with JayWay. I highly recommend them."
"Having used a number of companies have to say the JayWay "way" was the most personalised and organised. We really appreciated the excellent online portal, and the overall value was excellent."
"JayWay allowed us to have our self-guided vacation with just the right amount of support. We could use the resources at our disposal as much or as little as we wanted. JayWay is a finely tuned machine."
Christiane & Randall
"Simply AMAZING! All accommodations were fantastic! All of our tour guides were excellent. I would like to note that Anita and Barbara, both guides in Budapest were AMAZING! Norbert was our local representative and I cannot say enough good things about him. He was absolutely wonderful! We will 100% book again through JayWay. "
Leanne & Joe
"Another amazing JayWay journey. My wife and like to enjoy our travels and Jayway with your knowledge of hotels, restaurants, sights, along with appropriate transfers take away the stresses that can so often dimish the joy of seeing new, far away places. Darja was most helpful and has a genuine sense of responsibility and was great to meet and share lunch with.
Dear Jay, my wife and I will remain grateful for the wonderful experiences we had because of your efforts and those of your staff. It is hard to imagine a more proficient and concerned tour company."
Steve & Adean
"We had an extraordinary experience. From our arrival, when we met Kinga, a fantastic representative for JayWay, to our being dropped off at the Prague airport, we had memorable experiences in three beautiful cities. The itineraries were clearly presented and well-thought out by someone who knew what s/he was doing. Our trip was a joy. Again, thank you for a great time!"
Sharii & Barbara
"Even as someone who travels a lot, I can't imagine having navigated Croatia without their help. Having a cell phone made the trip go very smoothly. Probably most impressive was JayWay holding a ferry for us. It was pretty much the perfect trip."
Patrick & Bliss
New York, NY
"JayWay did it all! Impeccable! Couldn't be any better. It was more than we expected."
"Customization of itineraries is one of JayWay's strongest points. In-country contact is a real plus. Accommodations, drivers, and guides are extremely good to outstanding. Everything goes smoothly on a JayWay trip."
"The service from start to finish was impeccable. We were able to enjoy a stress and worry-free trip with the help of JayWay Travel and their expert planning. Pavla was a great point of contact. Very helpful and responsive, as well as extremely pleasant. The accommodations were top notch. The rooms were as described in our itinerary. The transfers were great. Everyone was punctual. The service was wonderful - everyone was super helpful and informative."
Nikandra & Amanda
"Jayway makes traveling stress free. They handled everything so all I had to do was enjoy my vacation. Kevin was my planner and he was on top of everything. He responded to my emails quickly, any time we made changes to my itinerary he sent me the updated version the next day! Martina was my contact person and she was very friendly & helpful. I also liked having a local cell to contact her, it was nice having that security if I needed help."
''We would strongly advise considering JayWay Travel for the type of "assisted independent" travel we did - customer service exceptional.''
Your favorite memory or experience from your trip?:
''There were a lot of favorable experiences - perhaps the 50th anniversary dinner.
How thoughtful of you and company to make this dinner possible.''
Jim & Leah
"JayWay took the task of
thinking out of traveling and left us with only the task of enjoying
the traveling. It saved us a lot of stress and planning, having someone
who is familiar with region is always helpful."
Jessica, Carolyn & Alison
"JayWay takes a lot of the stress and guesswork out of a trip to Europe. We felt that JW had excellent recommendations, maps, tours. Would love to use again.
"Jayway was with us from start to finish. We chose them because we were unfamiliar with Central Europe, and before long their online resources and our private portal allowed us to plan and dream with excitement. Each step of the way, we felt cared for, both in the preparation process and when we arrived at our first destination. Each driver, guide, and on-site coordinator seemed thrilled to be working for Jayway and provided top-notch service on each leg of the journey. The private cell-phone, the frequent check-ins, the personal service: all made our trip easy and memorable. In many cases we became friends with our guides, who treated us as worthy travelers rather than mere tourists. I look forward to partnering with Jayway on our next trip and will recommend them to any friends who contemplate a trip to Eastern and Central Europe. Bravo, Jayway!"
Rod, Susan, Alison & John
"Our experience was truly outstanding--it was a pleasure to plan with your staff, and your creativity and thoughtfulness really resulted in a wonderful trip. We will remember the people you connected us with even more than the terrific locations."
Brandy, Alex, Phoebe, Abraham and Roman
"I am fairly independent and like to go off and walk and explore on my own. If you like this method of travel, JayWay does a good job. The staff in each hotel was very friendly and very helpful and Darja made me feel as if I were her only client. Very diligent in her efforts."
"Simple, easy, convenient, and dependable! JayWay is great particularly for the American traveler. Jay really makes an effort to make traveling as convenient as possible, starting by giving you a phone and suggesting venues for dinner."
Vani, Caroline, Sonia & Sonya
"Great all-around service, from initial planning through the last day of our trip. Cheerful delivery of prompt and comprehensive answers to all questions posed. Our drivers were careful at all times. We felt extremely safe. Our guides, especially to and in Albania, were exceptional."
Jake, Doreen & Margot
“Perfect organization and execution. Great services and well chosen tours that are interesting and exciting. Comfortable, reliable, fulfilling and stress-free travel. Great balance between touring and free time in each place. One of the best trips that we will always remember.”
Vesna & Snezana
"Great staff to work with. Everything went perfectly, drivers on time, hotels were just what we were looking for with great locations. Guides were fantastic. Everything went smoothly and it was nice to talk to someone rather than just email. Our driver in Budapest was wonderful. He took us to the train and showed us where the platform was and how to read the board. He went above and beyond when he saw my husband was nervous about it and actually showed us our car and seats. That is such special service."
Judy & Donald
"We had a wonderful time visiting Poland, thanks to JayWay Travel. They took care of the logistics, such as lodging, train tickets & schedules. The travel itinerary ensured we visited major cities in Poland for a good representation of the country. Lodging was well located and comfortable. Airport, train, and hotel transfers were consistently reliable. Suggested highlights in each city and surrounding areas was especially appreciated. Travel options - from lodging to sightseeing - were very flexible. We highly recommend JayWay Travel."
Fernando & Cindy
Morocco & Colorado
"Your agency is so organized and while we usually travel on our own, all of the details that take us a long time to organize were so easy since you took care of everything. We also appreciate your constant on call concierge service. This is certainly the way to travel. Thank you for a wonderful vacation." Read more
Samantha & Family
"We have just returned from our Croatia trip and I wanted to thank you, personally, for arranging a first class vacation for us. Everything went off without a hitch and the tours, drivers and hotels were outstanding. I am so glad that I took your advice and did Ljubliana as it was one of our favorite stops. I hope to go back some day and do more of the country, so will be in touch when that happens. Thanks again, Sherry"
Sherry & Stephen
"JayWay was very helpful in organizing our trip to Eastern Europe and pulled everything together very quickly. It was great to have our transport and itinerary arranged ahead of time. We would definitely use JayWay in the future. "
Abbie, Kate & Sara
New York, NY
"JayWay Travel was very easy to work with and provided all the necessary information in a timely manner. They provided numerous choices for tours, restaurants, shopping, etc. and their website was very easy to use. We were very happy with our experience using JayWay Travel."
"Trip was tailor made to suit our budget. Fast and efficient service regardless if it was by phone call or email. Thank you JayWay Travel for a seamless hassle free opportunity to meet and enjoy the people, history, beaches, food, wine and all the beauty of Croatia! JayWay, You Rock!"
Sonia and Bryan
"Very prompt answers to all of our questions. Recommendations were on point. Carmine was very helpful in narrowing down our trip so that we could get as much in as possible in 11 days while not stretching ourselves. Our contact was extremely helpful and checked in on us throughout the trip making sure we were happy with hotels etc. All transfers went smoothly and perfectly on time. All of our tour guides were great. Very informative. Perfect. Couldn't have been happier."
Jeff & Susan
"JayWay took care of everything and took the traveling booking burden off us. Everything they booked was awesome including day trips and accommodations and they were very knowledgeable and informative."
Jaime & Sandra
"I've been organizing travel for my friends and family for years and I've never come across a company that put so much effort into details. We always felt like we had a lifeline in places that were all very foreign to us. I have the highest regard for Jayway. They treat their family right and the result is top notch quality. Everyone went above and beyond any expectations!"
Abby & Bradford
''This is our first ever attempt to sing the praises of a travel organization. JayWay exceeded all our expectations. It advertises itself as being expert guides to the Baltic countries, and our experience proves that they are experts in their field. JayWay's agents placed us with guides who were knowledgeable about the plight of the Jews over the years. We also appreciated meeting Darja, and were pleased with the way she followed up changing arrangement when required. We highly recommend JayWay Travel to those planning to visit the Baltics with a theme in mind.''
Don & Arlette
Victoria, British Columbia
"For the money, this was just a spectacular vacation. Our expectations
for the trip were exceeded on almost every level. Either we're the
luckiest people on Earth, or JayWay Travel is an extremely well executed travel agency."
Leslie & Josh
It was really smooth and easy working with JayWay Travel to plan the trip. JayWay Travel set up comfortable accommodations that were centrally located. The transfers they arranged to/from airports and train stations made it really easy to travel to different cities.
Lenelle and Olivia
"We have recommended JayWay to several friends. It was one of the best trips we have experienced and between us, Alan and I have seen a lot of the world. In 2017 traveled 30,000 miles."
"If you're visiting Croatia, and you should, JayWay will put together a great trip for you and then will be there for you every step of the way. Carmine was great, put together the perfect itinerary for us. We felt we were in good hands with Lidija. Very responsive."
Jonathan & Greg
"Jayway Travel is an excellent option for those who are looking for guidance with a difficult-to-plan vacation but aren't interested in group or guided tours. Having on-the-ground experts available and reachable via a provided cell phone is an extremely valuable offering that is difficult to find with other tour companies."
Elizabeth & Scott
District of Columbia
"JayWay is good to work with: if you know what you want, they will book it but if you need a lot of help, they can do that too! Kevin was great to work with. He made several good suggestions, including using drivers to take us from country to country in the Baltics. He was knowledgeable and helped make the trip a success. Moonika was very nice and kept in touch to be sure all was ok."
Anna & John
"First time customer - exceeded expectations. Great tour guides - professional, courteous, friendly, good English speaking skills, genuine people."
Steve, Cindy & Rebekah
Port Huron, Michigan
"JayWay delivers an amazing travel experience! Overall we were really happy how everything was handled. Knowing someone was physically there on the island to greet and assist us with restaurant and other suggestions shows their dedication and desire to succeed."
Sheri, John, Raffy, Nino, Heather & Craig
New York, NY
"Overall we had a great visit in Budapest and know it would not have been as enjoyable if not for Jayway. Our apartment was clean, modern and centrally located. Jayway suggested a few places to eat while in town and all turned out to be great."
Dina & Brian
JayWay Travel is very professional . They take the stress out of traveling. The people that we worked with were fabulous. Thanks to Lea for always going the "extra mile". JayWay Travel made our experience be the best !
Deborah and Michael
"With JayWay it is a very simple and easy process. They do a great job responding to our questions and needs. All of the people we met were fabulous, very responsive and flexible. The entire process took very little time to put together"
Danny and Suanne
"JayWay is a boutique travel company who specializes in individualized travel itineraries. Every member of their team is professional and friendly and is eager to make you next trip you dream vacation!"
We have never used an agency before, and I was skeptical about how much value they might add – but it became clear right away during the planning process that we might the right decision to work with JayWay Travel. JayWay's deliberate planning process, good counsel and high level of flexibility made our first foray to Eastern Europe our best family vacation to-date. From start to finish, expectations were exceeded at every turn, and both the quality of communication and highly efficient use of technology is first-class.
"This was a Grand Tour in all respects. Great hotels and guides. Flawless execution of travel between cities. We have traveled a lot and your services were the most impressive. The Baltic states were new territory for us and we appreciate the recommendations on which cities to visit beyond the standard stops. All of the hotels were exceptional. Returning to the US has been like returning to a barbarian society. All of the tour guides were exceptional and added great value to the trip."
Frank & Alan
"For Croatia travel, I highly recommend JayWay Travel now that I've used them TWICE and had flawless travel plans with an interesting itinerary prepared by Jayway. Josipa who met us at our first hotel and gave us a short "briefing" AND a Jayway cell phone to use with everyone's numbers pre-programmed in the phone, was genius."
Ivy, Alex, Sharon & Andre
"My friend and I loved the fact that the trip was personally developed to what we wanted to do and see. It met all our expectations. Kevin was wonderful to work with when putting our trip together. All guides where on time and incredibly knowledgeable."
Diane & Mary
''Your people were patient, easy to work with, wanted to give us a great experience, and very graciously made adjustments on the tour as we moved through our trip.Carmine, Ana and Lidija were superb to work with and what other travel agency makes an adjustment and gives you a refund.. Only JayWay. We thoroughly enjoyed our Croatia trip and have recommended you to friends.''
Ken & Cate
"Having JayWay is like
having a personal assistant a phone call away. The experience overall
was excellent, excellent, excellent. All of the apartments and
restaurants recommendations were great. The mobile phones are a great
Doug & Tracy
"A genuinely restful travel adventure offering flexibility and freedom without worrying about the nitty gritty details which can be stressful."
"JayWay prepared this trip with two weeks notice! Great service, lovely people. Enough said!"
"We found all JayWay staff to be professional and efficient in planning the details for a 10 day trip to Southern Dalmatia. They helped us create an amazing itinerary with all our transport and accommodation planned in advance, allowing us to enjoy our time in Croatia immensely"
"Very useful website and excellent staff made for a seamless and excellent trip! Planning was easy using your website and support from your staff was excellent!"
Bob & Ann
"JayWay took all of the stress out of planning a vacation to an unfamiliar place. We had never been to any of these cities and knowing that we had JayWay backing us up if we needed assistance gave us a level of comfort we may not have otherwise had. The hotels, restaurants, excursions and guides that JayWay offered were all fantastic!! I would use them again and highly recommend them for others!!"
Christi & Bob
"Everyone that was a tour guide or a driver was friendly and fun, it was like traveling with friends. They went out of their way to show us different things, very informative on each region. Hotels were also all very good and staff were helpful and friendly. We never had a problem as everything was planned so well, it was just absolutely wonderful."
Rose & Patrick
"Everything worked beautifully and everything was completely and efficiently handled from start to finish. All we had to do is show up and have fun."
Nancy & Dan
Our trip involved 33 days total. Jayway arranged for all but our flights. Every aspect of our trip was well taken care of and wonderful. The guides, excursions and transfers were well arranged without exception. Every question before the trip was answered promptly and thoroughly. During the trip when a few issues arose, our contact Darja, was readily available and helpful. We had a wonderful time.