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Employment Opportunities at JayWay Travel

Italy Destination Expert & City Host in Venice

To support our expansion in Italy we are looking for a well-organized and motivated individual to join our team full-time to carry out the following responsibilities:
  • Welcoming our guests upon arrival in the city
  • Communicating with our local partners (hotels, tour and transfer providers)
  • Preparing our guests for their trip before arrival
  • Making bookings for the various services that make up a guest's trip
  • Being available by phone to guests (who we provide with a local cellphone) from morning to evening
  • Keeping updated on events taking place in the region
  • Providing activity and dining recommendations (and making reservations)
  • Building on our internal destination knowledge, which is shared with guests
  • Writing or researching content for our blog and social channels
  • Customer service duties including guest feedback
  • Assisting with company marketing projects
What we're looking for
  • Very good written and spoken English
  • Native-level Italian
  • Thorough knowledge of and a passion for your city, country and the region
  • Enthusiasm about leisure and travel in general
  • Flexibility in working hours
  • Impeccable time-keeping and organizational skills
  • You should be self-employed and able to issue us a monthly invoice for payment
What you'll get:
  • An attractive salary
  • iPhone and MacBook to use
  • Tips from guests
  • Regular European travel (two team meetings a year as well as other opportunities for research trips)
To apply for this position please send your CV and a cover letter to
Please answer the following questions in the form of a cover letter:
  • Where have you visited in Europe and please describe your favorite place(s)?
  • What about JayWay Travel interests you to join our team?
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