Custom Trip Plan
Destinations

Trip Ideas
Itineraries
Themes
Travel Styles
About Us

1 800 344 5785

Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5
Average of our Guests' Ratings of our tour packages. Based on 665 reviews
Travel and LeisureFodorsUSA TodayNew York TimesNational GeographicWashington PostVogue
Review by Melissa, Samantha, Regina, Bonnie, Maria & Susana

I would trust them with my future vacation experiences. The people who they use (drivers, contacts, tours) are all wonderful.

– Melissa, Samantha, Regina, Bonnie, Maria & Susana, New York

Year : 2025
Visited : Italy, Croatia
Itinerary : Sorrento, Ischia, Naples, Dubrovnik
Rating :
5 / 5
Review by Bridget & Jeffrey

Our experience with JayWay was excellent from beginning to end. We felt it was a good value for the money, and would recommend JayWay without hesitation.

– Bridget & Jeffrey, California

Year : 2025
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Kerri, Christopher & Austin

Seamless! Takes the stress out of planning! Jayway really listens to their client and finds great options to make the trip unforgettable!

– Kerri, Christopher & Austin, New Jersey

Year : 2025
Visited : Italy
Itinerary : Rome, Naples, Ischia, Naples, Rome
Rating :
5 / 5
Review by Jo & Robert

JayWay Travel made our trip to Hungary, Austria, and the Czech Republic unforgettable. From start to finish, everything ran seamlessly—spotless cars, punctual drivers, and knowledgeable, friendly guides who brought each destination to life. The online “Guest Page” was a treasure trove of information. I’ll happily use JayWay again and highly recommend them to anyone wanting a hassle-free, perfectly planned trip.

– Jo & Robert, California

Year : 2025
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Salzburg, Cesky Krumlov, Prague
Rating :
4.75 / 5
Review by Todd, Kelly & William

Let them do it! They will take care of every detail and you won't have to worry about anything.

– Todd, Kelly & William, Illinois

Year : 2025
Visited : Czech Republic, Poland
Itinerary : Prague, Krakow
Rating :
5 / 5
Review by Ana, Gregory & Jace

The absolute greatest service we have ever received. 5 stars all the way.

– Ana, Gregory & Jace, North Carolina

Year : 2025
Visited : Croatia
Itinerary : Zagreb, Karlovac, Split, Hvar, Korcula, Dubrovnik
Rating :
5 / 5
Review by Krista, Adam, Olivia & Samantha

So helpful and very organized. Saved us so much time in researching and booking everything on our own.

– Krista, Adam, Olivia & Samantha, Arizona

Year : 2025
Visited : Italy
Itinerary : Milan, Como, Venice, Florence, Rome, Sorrento
Rating :
4.75 / 5
Review by Samuel & Lindie

Working with JayWay made planning our honeymoon so easy. We were able to customize and curate our ideal trip based off of an existing itinerary on their website while working with knowledgable and responsive travel coordinators, and the result was our dream honeymoon that made us memories we will continue to treasure for the rest of our lives.

– Samuel & Lindie, Nebraska

Year : 2025
Visited : Poland
Itinerary : Krakow, Warsaw, Gdansk
Rating :
5 / 5
Review by Niki, Amanda & William

We are super happy with our trip and the services Jayway provided and I am looking forward to planning my next Europe adventure with your team!

– Niki, Amanda & William, Pennsylvania

Year : 2025
Visited : Croatia
Itinerary : Dubrovnik, Korcula, Hvar, Dubrovnik
Rating :
5 / 5
Review by Jennifer & Brandon

JayWay Travel gave us the customized and personalized experience we were looking for in planning our European trip. They made planning a breeze and gave us all the ""local tips"" we needed to familiarize ourselves with each destination in advance. It gave us peace of mind knowing we had JayWay with us throughout our trip and they were sure to checkin regularly to give us initerary reminders and ensure everything was going well.

– Jennifer & Brandon, Pennsylvania

Year : 2025
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Salzburg, Vienna, Budapest
Rating :
5 / 5
Review by Michele, Philip, Macie & Tyler

So easy and perfect for anyone planning a trip to an area they are not familiar with. They stayed in our budget and I did not feel like there was anything I missed out on.

– Michele, Philip, Macie & Tyler, California

Year : 2025
Visited : Germany, Czech Republic, Austria
Itinerary : Berlin, Prague, Cesky Krumlov, Salzburg
Rating :
4.75 / 5
Review by Sue & Thomas

They were very responsive to all of my questions or concerns in the trip planning stage, and the info on the guest page was outstanding, including the info about tipping. I have already recommended JayWay to friends, who are now planning a trip to Italy and already working with one of your reps.

– Sue & Thomas, Florida

Year : 2025
Visited : Austria, Hungary
Itinerary : Vienna, Budapest
Rating :
5 / 5
Review by Jennifer & Kimberly

Jayway is very personalized and thorough. If any problems occur, they are quick to take action and resolve the concern! Great at keeping in communication!

– Jennifer & Kimberly, Connecticut

Year : 2025
Visited : Malta, France
Itinerary : Valletta, Paris
Rating :
5 / 5
Review by Michele, John & Aidan

JayWay Travel sets up a very comfortable, worry-free experience for their customers.

– Michele, John & Aidan, Ohio

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.5 / 5
Review by Monica, Timothy & Mary

JayWay Travel efficiently organized a customized trip for us, one that I would have been too intimidated to plan on my own. They also gave us great support throughout the trip.

– Monica, Timothy & Mary, California

Year : 2025
Visited : Switzerland, Austria
Itinerary : Lucerne, Innsbruck, Salzburg, Vienna
Rating :
5 / 5
Review by Kelly, Kristy, Craig, Nicholas, Christina, Tamara, Cordie, Andrea & Abraham

I would highly recommend and I will absolutely be using them again. From Art, who I met with inititially to plan, to our local contacts, everything was amazing!

– Kelly, Kristy, Craig, Nicholas, Christina, Tamara, Cordie, Andrea & Abraham, California

Year : 2025
Visited : Italy, Greece
Itinerary : Rome, Florence, Venice, Athens, Santorini
Rating :
5 / 5
Review by Lynn & Evan

JayWay make a bespoke trip the best without exceeding your budget!

– Lynn & Evan, California

Year : 2025
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Venice
Rating :
5 / 5
Review by Ernie, Christina, Nevin, Nathan & Noah

Definitely worth it. Will use again when we come to Europe again. Thanks for helping make the trip so memorable.

– Ernie, Christina, Nevin, Nathan & Noah, Colorado

Year : 2025
Visited : Greece, Italy
Itinerary : Athens, Nafplio, Ancient Olympia, Delphi, Athens, Naples, Rome
Rating :
5 / 5
Review by Gloria & Denis

If you want attentive, thorough and efficient planning from start to finish, you cannot do better than Jayway!

– Gloria & Denis, Florida

Year : 2025
Visited : Hungary, Austria, Czech Republic, Germany
Itinerary : Budapest, Vienna, Prague, Berlin
Rating :
5 / 5