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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5

Average of our Guests' Ratings of our vacation packages
Based on 381 reviews
Review by Edita & Tracy
Edita & Tracy
Georgia

Great company with amazing local guides in the final destination making planning and execution of your vacation a breeze!!!!!! Would highly recommend this company to all adventurous souls!!!!! Everything was great!!!!

Great company with amazing local guides in the final destination making planning and execution of your vacation a breeze!!!!!! Would highly recommend this company to all adventurous souls!!!!! Everything was great!!!!

Year : 2022
Visited : Croatia
Itinerary : Dubrovnik
Rating :
5 / 5
Year : 2022
Visited : Croatia
Itinerary : Dubrovnik
Rating :
5 / 5
Review by Susan, Hosep & Dina
Susan, Hosep & Dina
California

This is the second time we have used JayWay Travel and we highly recommend JayWay for travel. It is a must!

This is the second time we have used JayWay Travel and we highly recommend JayWay for travel. It is a must!

Year : 2022
Visited : Portugal
Itinerary : Lisbon, Porto
Rating :
5 / 5
Year : 2022
Visited : Portugal
Itinerary : Lisbon, Porto
Rating :
5 / 5
Review by Margarita & Josh
Margarita & Josh
California

JayWay Travel exceeded all of our expectations in every way possible. Booking our 12-day vacation in Italy through JayWay allowed us to fully enjoy our honeymoon and not worry about the little details. They provided us with a fully customized itinerary and peace of mind needed to truly enjoy a vacation. The service we received was always professional and attentive - our local rep, Enrico, was great! We would definitely book with JayWay Travel again, and we highly recommend them to anyone.

JayWay Travel exceeded all of our expectations in every way possible. Booking our 12-day vacation in Italy through JayWay allowed us to fully enjoy our honeymoon and not worry about the little details. They provided us with a fully customized itinerary and peace of mind needed to truly enjoy a vacation. The service we received was always professional and attentive - our local rep, Enrico, was great! We would definitely book with JayWay Travel again, and we highly recommend them to anyone.

Year : 2022
Visited : Italy
Itinerary : Rome, Sorrento, Florence
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Rome, Sorrento, Florence
Rating :
5 / 5
Review by Kathie & Laura
Kathie & Laura

We highly recommend JayWay Travel. Our travel planning was easy to navigate, many choices and options provided along with clear and frequent communication. The trip was seamless, a five star experience all around!

We highly recommend JayWay Travel. Our travel planning was easy to navigate, many choices and options provided along with clear and frequent communication. The trip was seamless, a five star experience all around!

Year : 2022
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Venice, Venice
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Venice, Venice
Rating :
5 / 5
Review by Olinda & James
Olinda & James
Texas

The logistics and tours provided by JayWay Travel really made our Venice and Tuscany trip outstanding. We loved the ability to customize our days with as much or as little activities as we preferred . We are seasoned travelers that do not like big group tours so the private options offered were exactly what we wanted.

The logistics and tours provided by JayWay Travel really made our Venice and Tuscany trip outstanding. We loved the ability to customize our days with as much or as little activities as we preferred . We are seasoned travelers that do not like big group tours so the private options offered were exactly what we wanted.

Year : 2022
Visited : Italy
Itinerary : Venice, Castellina in Chianti, Venice
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Venice, Castellina in Chianti, Venice
Rating :
5 / 5
Review by Leslie, David & Rhianon Elizabeth
Leslie, David & Rhianon Elizabeth
North Carolina

From the first contact JayWay Travel made us feel like we were special to them and asked what our needs and requests were. This trip was exactly what we wanted thanks to their constant concern.

From the first contact JayWay Travel made us feel like we were special to them and asked what our needs and requests were. This trip was exactly what we wanted thanks to their constant concern.

Year : 2022
Visited : Austria, Czech Republic
Itinerary : Vienna, Salzburg, Prague
Rating :
5 / 5
Year : 2022
Visited : Austria, Czech Republic
Itinerary : Vienna, Salzburg, Prague
Rating :
5 / 5
Review by Monica & Kyle
Monica & Kyle
California

JayWay Travel took the stress out of traveling, especially during these uncertain times. We just needed to show up and enjoy ourselves. Everything was perfect.

JayWay Travel took the stress out of traveling, especially during these uncertain times. We just needed to show up and enjoy ourselves. Everything was perfect.

Year : 2022
Visited : Croatia
Itinerary : Zagreb, Rovinj, Plitvice, Split, Dubrovnik, Zagreb
Rating :
5 / 5
Year : 2022
Visited : Croatia
Itinerary : Zagreb, Rovinj, Plitvice, Split, Dubrovnik, Zagreb
Rating :
5 / 5
Review by Pamela, David, Joshua & Benjamin
Pamela, David, Joshua & Benjamin
Pennsylvania

From the beginning, working with Nico, to the end details with Andrea, JayWay Travel was incredibly responsive, kind, helpful and professional. I would recommend them to anyone!

From the beginning, working with Nico, to the end details with Andrea, JayWay Travel was incredibly responsive, kind, helpful and professional. I would recommend them to anyone!

Year : 2022
Visited : Croatia
Itinerary : Dubrovnik, Split
Rating :
5 / 5
Year : 2022
Visited : Croatia
Itinerary : Dubrovnik, Split
Rating :
5 / 5
Review by Cindy Keiser and Group
Cindy Keiser and Group

Everything was great from beginning to end. All our drivers were polite, friendly and always on time. The tour guides were a delight, very knowledgeable and accommodating. Our villas were perfect!! We will definitely use JayWay Travel services for any future trips.

Everything was great from beginning to end. All our drivers were polite, friendly and always on time. The tour guides were a delight, very knowledgeable and accommodating. Our villas were perfect!! We will definitely use JayWay Travel services for any future trips.

Year : 2022
Visited : Italy
Itinerary : Rome, Florence
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Rome, Florence
Rating :
5 / 5
Review by Beverly & Cynthia
Beverly & Cynthia
Massachusetts

JayWay Travel KNOWS Italy and what to see, where to be. They do an excellent job of balancing prepared/scheduled opportunities with free time to explore. Everyone at JayWay Travel is responsive and attentive and very, very, very kind.

JayWay Travel KNOWS Italy and what to see, where to be. They do an excellent job of balancing prepared/scheduled opportunities with free time to explore. Everyone at JayWay Travel is responsive and attentive and very, very, very kind.

Year : 2022
Visited : Italy
Itinerary : Rome, Florence, Monterosso Al Mare, Lake Como, Milan, Rome
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Rome, Florence, Monterosso Al Mare, Lake Como, Milan, Rome
Rating :
5 / 5
Review by Elaine, Kevin, Ron & Catherine
Elaine, Kevin, Ron & Catherine
New York

We just returned Friday from our multi-year postponed trip to Hungary, Austria, and Czech Republic. The four of us traveling were very impressed with all aspects of JayWay Travel team’s efforts from planning to execution. From concern over our well being to the flexibility on the fly to adjust to our missed flights, there was instant response in every case. The guides besides their terrific "care and feeding” of us, all added a dimension that made the trip special. Each in their own way shared the common trait of a willingness to get personal on their lives in their home countries Congratulations on building a great company with terrific staff. Hopefully soon we will start planning our next trip to Greece and then Istanbul!

We just returned Friday from our multi-year postponed trip to Hungary, Austria, and Czech Republic. The four of us traveling were very impressed with all aspects of JayWay Travel team’s efforts from planning to execution. From concern over our well being to the flexibility on the fly to adjust to our missed flights, there was instant response in every case. The guides besides their terrific "care and feeding” of us, all added a dimension that made the trip special. Each in their own way shared the common trait of a willingness to get personal on their lives in their home countries Congratulations on building a great company with terrific staff. Hopefully soon we will start planning our next trip to Greece and then Istanbul!

Year : 2022
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Salzburg, Prague
Rating :
5 / 5
Year : 2022
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Salzburg, Prague
Rating :
5 / 5
Review by Dashua & Marcus
Dashua & Marcus
Texas

The staff of JayWay Travel was there for us every step of the way. They were very kind and courteous and went above and beyond to make sure our travel experience would be A+ and memorable.

The staff of JayWay Travel was there for us every step of the way. They were very kind and courteous and went above and beyond to make sure our travel experience would be A+ and memorable.

Year : 2022
Visited : Italy
Itinerary : Florence, Rome
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Florence, Rome
Rating :
5 / 5
Review by Calvin & Reme
Calvin & Reme
Colorado

JayWay Travel takes away all of the worry. Very easy to book with and very easy to communicate the entire trip. We would highly recommend JayWay Travel for any traveling! Honestly, JayWay went above and beyond our recommendations and we can't wait to book through JayWay Travel again!

JayWay Travel takes away all of the worry. Very easy to book with and very easy to communicate the entire trip. We would highly recommend JayWay Travel for any traveling! Honestly, JayWay went above and beyond our recommendations and we can't wait to book through JayWay Travel again!

Year : 2022
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5
Review by Kate & Aidan
Kate & Aidan
Ohio

JayWay Travel was incredible to work with! This was our first time using a travel agency and it was wonderful to know that the logistics were professionally handled, so we could focus on the fun parts of planning our trip!

JayWay Travel was incredible to work with! This was our first time using a travel agency and it was wonderful to know that the logistics were professionally handled, so we could focus on the fun parts of planning our trip!

Year : 2021
Visited : Italy
Itinerary : Rome, Perugia, Wedding, Siena
Rating :
5 / 5
Year : 2021
Visited : Italy
Itinerary : Rome, Perugia, Wedding, Siena
Rating :
5 / 5
Review by Jennifer Fischler
Jennifer Fischler
Wisconsin

Exceptional personalized travel experience, I highly recommend JayWay Travel!

Exceptional personalized travel experience, I highly recommend JayWay Travel!

Year : 2021
Visited : Estonia
Itinerary : Tallinn
Rating :
5 / 5
Year : 2021
Visited : Estonia
Itinerary : Tallinn
Rating :
5 / 5
Review by Tracy & Gary
Tracy & Gary
California

JayWay Travel listened to our preferences and provided great options which allowed us to create a memorable vacation experience. JayWay Travel was there from start to finish which allowed us to have a worry free vacation.

JayWay Travel listened to our preferences and provided great options which allowed us to create a memorable vacation experience. JayWay Travel was there from start to finish which allowed us to have a worry free vacation.

Year : 2021
Visited : Italy
Itinerary : Milan, Bologna, Siena, Rome
Rating :
5 / 5
Year : 2021
Visited : Italy
Itinerary : Milan, Bologna, Siena, Rome
Rating :
5 / 5
Review by Sandi & Michael
Sandi & Michael
California

Don't travel without JayWay Travel! I'll be using them again next spring and summer. Ciaran, Andrea and everyone was so nice and helpful. I have already reccommended their services to so many people and I've only been back a few days.

Don't travel without JayWay Travel! I'll be using them again next spring and summer. Ciaran, Andrea and everyone was so nice and helpful. I have already reccommended their services to so many people and I've only been back a few days.

Year : 2021
Visited : Croatia
Itinerary : Dubrovnik, Hvar, Split, Zadar, Plitvice, Rovinj, Zagreb
Rating :
5 / 5
Year : 2021
Visited : Croatia
Itinerary : Dubrovnik, Hvar, Split, Zadar, Plitvice, Rovinj, Zagreb
Rating :
5 / 5
Review by Racquel
Racquel
California

It was a very organized trip. From airport pick up to walking tours and visiting Unesco sites, it was worth every penny.

It was a very organized trip. From airport pick up to walking tours and visiting Unesco sites, it was worth every penny.

Year : 2021
Visited : Armenia, Georgia
Itinerary : Yerevan, Borjomi, Sighnaghi, Tbilisi
Rating :
4.8 / 5
Year : 2021
Visited : Armenia, Georgia
Itinerary : Yerevan, Borjomi, Sighnaghi, Tbilisi
Rating :
4.8 / 5
Review by Adam & Julie
Adam & Julie
California

You couldn't ask for a better planned trip, and unwind from having to plan a long distance trip. Especially in this post pandemic era.

You couldn't ask for a better planned trip, and unwind from having to plan a long distance trip. Especially in this post pandemic era.

Year : 2021
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Cesky Krumlov, Vienna, Budapest
Rating :
5 / 5
Year : 2021
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Cesky Krumlov, Vienna, Budapest
Rating :
5 / 5
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