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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide and Insight Guides, recommended by The New York Times, USA Today, Vogue, Travel+Leisure and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5

Average of our Guests' Ratings of our vacation packages
Based on 298 reviews
Review by Jeffrey, Patricia, Carrie & BJ

Jeffrey, Patricia, Carrie & BJ

Pennsylvania

Our trip to Budapest, Vienna and then Prague was made perfectly seamless with Jayway making all arrangements. Our overall European representative, Judit Holt, was delightful and invaluable in both developing our itinerary and then making certain that all details were executed perfectly.

Our trip to Budapest, Vienna and then Prague was made perfectly seamless with Jayway making all arrangements. Our overall European representative, Judit Holt, was delightful and invaluable in both developing our itinerary and then making certain that all details were executed perfectly.

Year : 2019
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Prague
Rating :
5 / 5
Year : 2019
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Prague
Rating :
5 / 5
Review by Jennifer

Jennifer

New York

JayWay Travel makes everything so easy, personalized, and seamless when I travel, especially as a solo traveler. It's a great mix of guidance and security of having knowledgable, responsive, and effective help a phone call away if needed, but also a lot of independence and personal time to do whatever I want.

JayWay Travel makes everything so easy, personalized, and seamless when I travel, especially as a solo traveler. It's a great mix of guidance and security of having knowledgable, responsive, and effective help a phone call away if needed, but also a lot of independence and personal time to do whatever I want.

Year : 2019
Visited : Finland, Estonia, Germany
Itinerary : Helsinki, Tallinn, Munich
Rating :
4.8 / 5
Year : 2019
Visited : Finland, Estonia, Germany
Itinerary : Helsinki, Tallinn, Munich
Rating :
4.8 / 5
Review by Xiaohui Ho

Xiaohui Ho

Easy and professional to work with, with a focus on the individual client's needs and interests.

Easy and professional to work with, with a focus on the individual client's needs and interests.

Year : 2019
Visited : Czech Republic, Austria, Germany
Itinerary : Prague, Vienna, Salzburg, Munich
Rating :
4.8 / 5
Year : 2019
Visited : Czech Republic, Austria, Germany
Itinerary : Prague, Vienna, Salzburg, Munich
Rating :
4.8 / 5
Review by Esther & Michael

Esther & Michael

California

JayWay Travel is by far the best travel service I have ever had the pleasure to work with. From the initial New York contact who listened to my needs, to the European contact, who made sure that all of those needs were supplied in a most efficient manner, our experience traveling with JayWay Travel, is one we will surely return to again.

JayWay Travel is by far the best travel service I have ever had the pleasure to work with. From the initial New York contact who listened to my needs, to the European contact, who made sure that all of those needs were supplied in a most efficient manner, our experience traveling with JayWay Travel, is one we will surely return to again.

Year : 2019
Visited : Poland, Czech Republic, Austria, Hungary
Itinerary : Krakow, Prague, Vienna, Budapest
Rating :
5 / 5
Year : 2019
Visited : Poland, Czech Republic, Austria, Hungary
Itinerary : Krakow, Prague, Vienna, Budapest
Rating :
5 / 5
Review by Maria & Norman

Maria & Norman

Ontario

Excellent service!! Highly recommended. In fact we have already recommended JayWay Travel to our friends who are planning to travel.

Excellent service!! Highly recommended. In fact we have already recommended JayWay Travel to our friends who are planning to travel.

Year : 2019
Visited : Austria
Itinerary : Vienna, Salzburg, Vienna
Rating :
5 / 5
Year : 2019
Visited : Austria
Itinerary : Vienna, Salzburg, Vienna
Rating :
5 / 5
Review by Greg & Sally

Greg & Sally

United Kingdom

Perfect planning and understanding our requirements with a great website and itinerary page. Fantastic customer service.

Perfect planning and understanding our requirements with a great website and itinerary page. Fantastic customer service.

Year : 2019
Visited : Croatia
Itinerary : Dubrovnik, Korcula, Hvar, Split
Rating :
4.8 / 5
Year : 2019
Visited : Croatia
Itinerary : Dubrovnik, Korcula, Hvar, Split
Rating :
4.8 / 5
Review by Julia & Kirk

Julia & Kirk

Colorado

Love the friendly people you interact with either on the phone, or via email. The Guest Page is so easy to use with loads of great information. JayWay Travel makes it very easy to build a great completely customized vacation trip.

Love the friendly people you interact with either on the phone, or via email. The Guest Page is so easy to use with loads of great information. JayWay Travel makes it very easy to build a great completely customized vacation trip.

Year : 2019
Visited : Italy
Itinerary : Venice, Bologna, Milan, Levanto, Florence, Siena, Rome
Rating :
5 / 5
Year : 2019
Visited : Italy
Itinerary : Venice, Bologna, Milan, Levanto, Florence, Siena, Rome
Rating :
5 / 5
Review by Tami & Joseph

Tami & Joseph

Wisconsin

I highly recommend using JayWay Travel! It made our customized trip planning extremely easy! Martina was very helpful and had great suggestions and good info.

I highly recommend using JayWay Travel! It made our customized trip planning extremely easy! Martina was very helpful and had great suggestions and good info.

Year : 2019
Visited : Germany, Czech Republic, Austria, Hungary
Itinerary : Berlin, Berlin, Prague, Vienna, Budapest
Rating :
5 / 5
Year : 2019
Visited : Germany, Czech Republic, Austria, Hungary
Itinerary : Berlin, Berlin, Prague, Vienna, Budapest
Rating :
5 / 5
Review by Susan & Carole

Susan & Carole

California

JayWay Travel is the perfect travel company for me. JayWay Travel provided me with a wonderful balance between the assistance and support that reduced the travel chaos and yet still allowed for the independence and spontaneity I yearn to have while traveling.

JayWay Travel is the perfect travel company for me. JayWay Travel provided me with a wonderful balance between the assistance and support that reduced the travel chaos and yet still allowed for the independence and spontaneity I yearn to have while traveling.

Year : 2019
Visited : Hungary, Czech Republic, Croatia
Itinerary : Budapest, Prague, Split, Hvar, Dubrovnik
Rating :
5 / 5
Year : 2019
Visited : Hungary, Czech Republic, Croatia
Itinerary : Budapest, Prague, Split, Hvar, Dubrovnik
Rating :
5 / 5
Review by Marty & Thomas

Marty & Thomas

California

JayWay Travel service was outstanding! Ivana took such incredible care of us and made us feel so welcomed and comfortable. She is a warm and wonderful person! Dubo and Ante were outstanding drivers and guides...really enjoyed their company and suggestions. Love the activities and all guides you set us up with!

JayWay Travel service was outstanding! Ivana took such incredible care of us and made us feel so welcomed and comfortable. She is a warm and wonderful person! Dubo and Ante were outstanding drivers and guides...really enjoyed their company and suggestions. Love the activities and all guides you set us up with!

Year : 2019
Visited : Croatia, Montenegro
Itinerary : Dubrovnik, Sveti Stefan
Rating :
5 / 5
Year : 2019
Visited : Croatia, Montenegro
Itinerary : Dubrovnik, Sveti Stefan
Rating :
5 / 5
Review by Cesar & Group

Cesar & Group

Texas

This is our third time with JayWay Travel. I find them well organized and very responsive to our needs. We are looking forward to a fourth time with JayWay Travel next year.

This is our third time with JayWay Travel. I find them well organized and very responsive to our needs. We are looking forward to a fourth time with JayWay Travel next year.

Year : 2019
Visited : Poland, Czech Republic
Itinerary : Krakow, Warsaw, Prague
Rating :
4.8 / 5
Year : 2019
Visited : Poland, Czech Republic
Itinerary : Krakow, Warsaw, Prague
Rating :
4.8 / 5
Review by Roni & Barbara

Roni & Barbara

Ontario

JayWay Travel will work with you to create a very memorable and fascinating trip.

JayWay Travel will work with you to create a very memorable and fascinating trip.

Year : 2019
Visited : Italy
Itinerary : Rome, Positano, Naples
Rating :
5 / 5
Year : 2019
Visited : Italy
Itinerary : Rome, Positano, Naples
Rating :
5 / 5
Review by James & Joann

James & Joann

North Carolina

Exceptional process for planning your tour, great options for hotels, transfers, tours, etc. with in-country personal and telephone communications support for any needs or issues.

Exceptional process for planning your tour, great options for hotels, transfers, tours, etc. with in-country personal and telephone communications support for any needs or issues.

Year : 2019
Visited : Italy
Itinerary : Rome, Sorrento, Rome
Rating :
5 / 5
Year : 2019
Visited : Italy
Itinerary : Rome, Sorrento, Rome
Rating :
5 / 5
Review by John, Kathleen, MaryAnn & Ron

John, Kathleen, MaryAnn & Ron

North Carolina

If you are looking for a travel experience that exceeds your expectations, than JayWay Travel is the only way to go! Professional and knowledgeable - they deliver on what they promise!"

If you are looking for a travel experience that exceeds your expectations, than JayWay Travel is the only way to go! Professional and knowledgeable - they deliver on what they promise!"

Year : 2019
Visited : Lithuania, Latvia
Itinerary : Vilnius, Esperanza Hotel and Spa, Kaunas, Klaipeda, Riga
Rating :
5 / 5
Year : 2019
Visited : Lithuania, Latvia
Itinerary : Vilnius, Esperanza Hotel and Spa, Kaunas, Klaipeda, Riga
Rating :
5 / 5
Review by Michael & David

Michael & David

Texas

JayWay Travel provides flexibility in arranging an affordable trip tailored to your desires

JayWay Travel provides flexibility in arranging an affordable trip tailored to your desires

Year : 2019
Visited : Hungary, Bosnia & Herzegovina, Croatia
Itinerary : Budapest, Sarajevo, Dubrovnik, Zagreb, Budapest
Rating :
5 / 5
Year : 2019
Visited : Hungary, Bosnia & Herzegovina, Croatia
Itinerary : Budapest, Sarajevo, Dubrovnik, Zagreb, Budapest
Rating :
5 / 5
Review by Judith & Edward

Judith & Edward

New Mexico

JayWay Travel makes it easy to plan and execute a trip that meets your expectations. Carmine, our U.S. contact, and Lidija, our in-country contact, were delightful to work with and made excellent suggestions that enhanced our travel experience.

JayWay Travel makes it easy to plan and execute a trip that meets your expectations. Carmine, our U.S. contact, and Lidija, our in-country contact, were delightful to work with and made excellent suggestions that enhanced our travel experience.

Year : 2019
Visited : Slovenia, Croatia
Itinerary : Ljubljana, Rovinj, Plitvice, Split, Dubrovnik
Rating :
5 / 5
Year : 2019
Visited : Slovenia, Croatia
Itinerary : Ljubljana, Rovinj, Plitvice, Split, Dubrovnik
Rating :
5 / 5
Review by Carol, Tim, Kendall & Gloria

Carol, Tim, Kendall & Gloria

California

I would highly recommend JayWay Travel to anyone planning to travel in Eastern Europe. Jared was very helpful in the planning stages, all of the hotels were charming with central locations and unique rooms. Guides were on time and knowledgeable. Transfers also on time and efficient.

I would highly recommend JayWay Travel to anyone planning to travel in Eastern Europe. Jared was very helpful in the planning stages, all of the hotels were charming with central locations and unique rooms. Guides were on time and knowledgeable. Transfers also on time and efficient.

Year : 2019
Visited : Romania, Bulgaria
Itinerary : Bucharest, Brasov, Sighisoara, Cluj, Sibiu, Bucharest, Varna, Burgas, Plovdiv, Sofia
Rating :
5 / 5
Year : 2019
Visited : Romania, Bulgaria
Itinerary : Bucharest, Brasov, Sighisoara, Cluj, Sibiu, Bucharest, Varna, Burgas, Plovdiv, Sofia
Rating :
5 / 5
Review by Patrick, Lynette, Molly & Helen

Patrick, Lynette, Molly & Helen

Ontario

JayWay Travel is well organized, their staff are very helpful, and their guides are very friendly and knowledgeable.

JayWay Travel is well organized, their staff are very helpful, and their guides are very friendly and knowledgeable.

Year : 2019
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Prague
Rating :
5 / 5
Year : 2019
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Prague
Rating :
5 / 5
Review by Megan & Dylan

Megan & Dylan

New Jersey

Would book through JayWay Travel again in a heartbeat.

Would book through JayWay Travel again in a heartbeat.

Year : 2019
Visited : Croatia
Itinerary : Dubrovnik, Korcula, Hvar, Split
Rating :
5 / 5
Year : 2019
Visited : Croatia
Itinerary : Dubrovnik, Korcula, Hvar, Split
Rating :
5 / 5
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