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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5
Average of our Guests' Ratings of our tour packages. Based on 725 reviews
Travel and LeisureFodorsUSA TodayNew York TimesNational GeographicWashington PostVogue
Review by Melissa, Jonathan, Karen & Ronald

Such an amazing experience with expert travel agents and guides. Would use them again!

– Melissa, Jonathan, Karen & Ronald, Colorado

Year : 2025
Visited : Spain
Itinerary : Seville, Granada, Malaga
Rating :
4.88 / 5
Review by Roberta, Edward, Ethan, Samuel, Miles, Melissa, Avi, Michelle & Evan

Very professional organization and the local contact was great!

– Roberta, Edward, Ethan, Samuel, Miles, Melissa, Avi, Michelle & Evan, New York

Year : 2025
Visited : Spain
Itinerary : Madrid, Granada, Seville, Cordoba, Madrid
Rating :
4.8 / 5
Review by Elena, Douglas, Pamilyn, Clayton, Vivien, Wendy & James

Two thumbs up!

– Elena, Douglas, Pamilyn, Clayton, Vivien, Wendy & James, Virginia

Year : 2025
Visited : Czech Republic
Itinerary : Prague, Karlovy Vary, Prague
Rating :
4.88 / 5
Review by Melissa & John

They allow you some flexibility in enabling you to have a guided experience and to wander aimlessly

– Melissa & John, California

Year : 2025
Visited : Austria, Czech Republic
Itinerary : Vienna, Prague
Rating :
4.53 / 5
Review by Dee, Douglas, Kacey & Lillian

Jayway Travel surpassed all my expectations…and I’m a meticulous person. The planning assistance was an immense time saver…the hotels, drivers, tour guides, excursions and restaurants are all extremely well vetted. This travel agency is white glove service at its finest!

– Dee, Douglas, Kacey & Lillian, New Hampshire

Year : 2025
Visited : Germany, Austria, Czech Republic
Itinerary : Munich, Salzburg, Vienna, Prague
Rating :
4.93 / 5
Review by Cathy

Amazing. Very thoughtful effort in providing a real travel experience. Staff that is very knowledgeable and committed to providing an experience to remember.

– Cathy, Maryland

Year : 2025
Visited : Croatia, Slovenia
Itinerary : Split, Zagreb, Ljubljana
Rating :
5 / 5
Review by Ed, Paul & Mary

The atmosphere of the markets, walking the old towns, our guided tours-the guides, wonderful dinners, it was a very nice time. Jayway does it again🙏🏼

– Ed, Paul & Mary, New York

Year : 2025
Visited : Estonia, Latvia, Lithuania
Itinerary : Tallinn, Riga, Vilnius
Rating :
5 / 5
Review by Mitsie, Gastón, Victoria & Angelica

Take the stress out of planning and executing a trip. Trust JayWay to take care of all the arrangements and you just enjoy the experience.

– Mitsie, Gastón, Victoria & Angelica, Florida

Year : 2025
Visited : Germany, Czech Republic, Austria, Hungary
Itinerary : Berlin, Prague, Vienna, Budapest
Rating :
5 / 5
Review by Kevin & Lindsay

Jayway was so easy to work with as they listened to our requests and provided great insights and recommendations. Our destination expert was such pleasure to work with! I would recommend using them over and over again!

– Kevin & Lindsay, Wisconsin

Year : 2025
Visited : Slovenia, Croatia
Itinerary : Ljubljana, Rovinj, Plitvice, Split, Dubrovnik
Rating :
4.97 / 5
Review by Amanda, Michael & Mackenzie

Our JayWay Travel experience was pure magic from start to finish, with every detail planned so seamlessly that we never had to worry about a thing. It was the most effortless and memorable family trip we’ve ever taken.

– Amanda, Michael & Mackenzie, Florida

Year : 2025
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Salzburg, Cesky Krumlov, Prague
Rating :
4.97 / 5
Review by David, Donna, Daniela, BRIAN, Rose, Jason & Dana

The whole trip was so well done 👍. Cost versus quality was right on

– David, Donna, Daniela, BRIAN, Rose, Jason & Dana, West Virginia

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.83 / 5
Review by Linda (Tracy) & David

This was our second trip and once again, we could not have been more pleased. The planning process with Ciaran was great, every guide was top notch and hotel and restaurants recommended were excellent.

– Linda (Tracy) & David, Pennsylvania

Year : 2025
Visited : Italy, Malta, Portugal
Itinerary : Castellina in Chianti, Palermo, Siracusa, Valletta, Lisbon
Rating :
4.75 / 5
Review by Alyssa & Darren

I could not recommend this company enough. Everything was professional and seamless. We really felt like all of our needs were met and everything was thought of.

– Alyssa & Darren, New York

Year : 2025
Visited : Italy
Itinerary : Rome, Sorrento, Naples, Taormina, Palermo
Rating :
5 / 5
Review by Linda & Paul

So many! Everything we did in Florence, Assisi and Rome was memorable! Maybe the Colosseum tour as it was a treat to have an archeologist as our private guide. Demetra (Florence guide) was awesome--they really made our tours memorable. Loved our balcony in hotel in Roma. We could see a Roman ruin from our balcony!

– Linda & Paul, New Mexico

Year : 2025
Visited : Italy
Itinerary : Florence, Rome
Rating :
5 / 5
Review by Ann, Bryan, James & Deborah

Jayway takes great care in making travel a perfect fit for their clients. After 3 trips with them, they know us and what we want out of our travel experiences. The personalized website is a perfect companion!

– Ann, Bryan, James & Deborah, Maryland

Year : 2025
Visited : Spain
Itinerary : Barcelona, San Sebastian, Madrid
Rating :
4.81 / 5
Review by Blair & Daniel

JayWay makes the trip planning experience so much easier than doing it all on your own. The hotels they selected were all excellent and in ideal locations. JayWay makes it really easy to get from one place to another without any hassle or stress.

– Blair & Daniel, California

Year : 2025
Visited : Poland
Itinerary : Krakow, Wroclaw, Lodz, Warsaw
Rating :
4.88 / 5
Review by Amy & Jay

10/10 would absolutely recommend and already have . Can’t wait to plan my next trip wi the jayway

– Amy & Jay, Texas

Year : 2025
Visited : Greece
Itinerary : Athens, Santorini, Chania, Athens
Rating :
4.83 / 5
Review by Maryann & Richard

We already spoke to a few people who were unhappy with how tiring their trip was and how they were struggling to see the important places in the city. We recommended Jayway and shared your information with them. This is our first time using a travel tour agency, and although more expensive than doing it myself, it was well worth it and we would do it again.

– Maryann & Richard, New York

Year : 2025
Visited : Italy
Itinerary : Palermo, Taormina, Siracusa
Rating :
5 / 5
Review by Kevin, Lisa, Jacob & Angelyna

Jayway listened to what I was asking for in our experience. The trip was seamless, we felt very blessed.

– Kevin, Lisa, Jacob & Angelyna, California

Year : 2025
Visited : Italy
Itinerary : Sorrento, Rome, Venice
Rating :
4.86 / 5