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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5

Average of our Guests' Ratings of our vacation packages
Based on 464 reviews
Review by Amber S.
Amber S.
Minnesota

The Rome driver was masterful. Could not believe how he drove with such ease in tight spots. All drivers were informative and excellent. We felt we learned even more on this trip than a previous trip 20 years ago. The guides were excellent and would highly recommend each of them. JayWay is a great way to get a framework for your trip--nice hotels in excellent locations, just the right amount of tours for your preferences. Excellent people to work with in planning the trip and once on location--both from JayWay and the guides.

The Rome driver was masterful. Could not believe how he drove with such ease in tight spots. All drivers were informative and excellent. We felt we learned even more on this trip than a previous trip 20 years ago. The guides were excellent and would highly recommend each of them. JayWay is a great way to get a framework for your trip--nice hotels in excellent locations, just the right amount of tours for your preferences. Excellent people to work with in planning the trip and once on location--both from JayWay and the guides.

Year : 2023
Visited : Italy
Itinerary : Rome, Florence
Rating :
5 / 5
Year : 2023
Visited : Italy
Itinerary : Rome, Florence
Rating :
5 / 5
Review by Kyle & Chelsea
Kyle & Chelsea
Arizona

Would absolutely recommend JayWay Travel to anyone of our friends. We had a great vacation and had zero issues with all of our arrangements.

Would absolutely recommend JayWay Travel to anyone of our friends. We had a great vacation and had zero issues with all of our arrangements.

Year : 2022
Visited : Italy
Itinerary : Rome, Sorrento, Naples, Florence, Castellina in Chianti, Florence, Venice
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Rome, Sorrento, Naples, Florence, Castellina in Chianti, Florence, Venice
Rating :
5 / 5
Review by Elizabeth, Scott, Shelley & Stiles
Elizabeth, Scott, Shelley & Stiles
Texas

I would highly recommend JayWay Travel to help organize a trip. It is very helpful to always have a driver and not have to figure out how to get from place to place. I would use JayWay again!

I would highly recommend JayWay Travel to help organize a trip. It is very helpful to always have a driver and not have to figure out how to get from place to place. I would use JayWay again!

Year : 2022
Visited : Italy, Greece
Itinerary : Rome, Positano, Rome, Santorini, Mykonos, Athens
Rating :
5 / 5
Year : 2022
Visited : Italy, Greece
Itinerary : Rome, Positano, Rome, Santorini, Mykonos, Athens
Rating :
5 / 5
Review by Veronica & Kevin
Veronica & Kevin
Georgia

JayWay Travel is excellent to work with. They handle everything so you don’t need to worry about a thing.

JayWay Travel is excellent to work with. They handle everything so you don’t need to worry about a thing.

Year : 2022
Visited : Italy
Itinerary : Milan, Lake Como, Venice
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Milan, Lake Como, Venice
Rating :
5 / 5
Review by Mike, Viviana & Nicholas
Mike, Viviana & Nicholas
Georgia

Absolutely fantastic. Very professional with great people and impressive website tools. Extremely organized information. It was very easy to navigate through the whole trip. I am so glad I didn’t try to do this myself. Service surpassed my expectations. I will use JayWay Travel again and refer to many friends.

Absolutely fantastic. Very professional with great people and impressive website tools. Extremely organized information. It was very easy to navigate through the whole trip. I am so glad I didn’t try to do this myself. Service surpassed my expectations. I will use JayWay Travel again and refer to many friends.

Year : 2022
Visited : Italy
Itinerary : Milan, Venice, Florence, Sorrento, Rome
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Milan, Venice, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Kenna & Kirk
Kenna & Kirk
Kansas

A Personal touch, Competent, Professional Staff that will make your trip a Memorable Experience. Every detail, need and request was handled. We can’t think of anything that was not taken care of.

A Personal touch, Competent, Professional Staff that will make your trip a Memorable Experience. Every detail, need and request was handled. We can’t think of anything that was not taken care of.

Year : 2022
Visited : Albania
Itinerary : Tirana, Vlore, Gjirokastra, Tirana
Rating :
5 / 5
Year : 2022
Visited : Albania
Itinerary : Tirana, Vlore, Gjirokastra, Tirana
Rating :
5 / 5
Review by Denise, Anita, Maureen, Mary, Jenny, Valerie & Rose
Denise, Anita, Maureen, Mary, Jenny, Valerie & Rose
Virginia

I had a fabulous experience due to JayWay Travel’s attention to detail and planning. You will not be disappointed as we had the perfect experience!

I had a fabulous experience due to JayWay Travel’s attention to detail and planning. You will not be disappointed as we had the perfect experience!

Year : 2022
Visited : Italy
Itinerary : Venice, Florence, Trequanda, Rome
Rating :
5 / 5
Year : 2022
Visited : Italy
Itinerary : Venice, Florence, Trequanda, Rome
Rating :
5 / 5
Review by Vincent & Norrie
Vincent & Norrie
Virginia

I love that all the logistics are handled and that I know I always have someone for support during the trip.

I love that all the logistics are handled and that I know I always have someone for support during the trip.

Year : 2022
Visited : France
Itinerary : Paris, Amboise, Paris
Rating :
4.6 / 5
Year : 2022
Visited : France
Itinerary : Paris, Amboise, Paris
Rating :
4.6 / 5
Review by Angela & Bill
Angela & Bill
Tennessee

Don't miss Sardinia which was geographically beautiful and different than expected. JayWay Travel staff did another exceptional trip for us.

Don't miss Sardinia which was geographically beautiful and different than expected. JayWay Travel staff did another exceptional trip for us.

Year : 2022
Visited : Italy
Itinerary : Costa Smeralda, Alghero, Inland Sardinia, Cagliari
Rating :
4.8 / 5
Year : 2022
Visited : Italy
Itinerary : Costa Smeralda, Alghero, Inland Sardinia, Cagliari
Rating :
4.8 / 5
Review by Gretchen & Lisa
Gretchen & Lisa
North Carolina

I greatly appreciate that JayWay was able to customize the trip so that I could visit the village my Grandparents came from. They are extremely flexible and do not sell just a canned trip.

I greatly appreciate that JayWay was able to customize the trip so that I could visit the village my Grandparents came from. They are extremely flexible and do not sell just a canned trip.

Year : 2022
Visited : Romania
Itinerary : Bucharest, Danube Delta, Brasov, Gura Humorului, Sighisoara, Sibiu, Timisoara, Bucharest
Rating :
5 / 5
Year : 2022
Visited : Romania
Itinerary : Bucharest, Danube Delta, Brasov, Gura Humorului, Sighisoara, Sibiu, Timisoara, Bucharest
Rating :
5 / 5
Review by Gordon & Ildiko
Gordon & Ildiko
British Columbia

JayWay Travel can effectively help plan and book even complex, customized itineraries in many parts of the world. The local resources are invaluable for making everything run smoothly.

JayWay Travel can effectively help plan and book even complex, customized itineraries in many parts of the world. The local resources are invaluable for making everything run smoothly.

Year : 2022
Visited : Greece
Itinerary : Athens, Delphi, Ioannina, Athens, Chania, Heraklion, Heraklion, Santorini, Paros, Naxos, Athens
Rating :
4.8 / 5
Year : 2022
Visited : Greece
Itinerary : Athens, Delphi, Ioannina, Athens, Chania, Heraklion, Heraklion, Santorini, Paros, Naxos, Athens
Rating :
4.8 / 5
Review by Bonnie & Dale
Bonnie & Dale
Wisconsin

It is wonderful that you can pick the places you want to visit, the hotels and activities and the times for each activity. We would definitely do a JayWay Travel tour again.

It is wonderful that you can pick the places you want to visit, the hotels and activities and the times for each activity. We would definitely do a JayWay Travel tour again.

Year : 2022
Visited : Germany, Czech Republic
Itinerary : Nuremberg, Cesky Krumlov, Karlovy Vary, Prague
Rating :
4.6 / 5
Year : 2022
Visited : Germany, Czech Republic
Itinerary : Nuremberg, Cesky Krumlov, Karlovy Vary, Prague
Rating :
4.6 / 5
Review by Nancy & Babette
Nancy & Babette
California

If you want to go on a First Class trip where you will see some incredible sights and where you will be pampered and taken care of with love, use JayWay Travel!

If you want to go on a First Class trip where you will see some incredible sights and where you will be pampered and taken care of with love, use JayWay Travel!

Year : 2022
Visited : Portugal, Spain
Itinerary : Lisbon, Porto, Barcelona
Rating :
5 / 5
Year : 2022
Visited : Portugal, Spain
Itinerary : Lisbon, Porto, Barcelona
Rating :
5 / 5
Review by Susan & William
Susan & William
Alaska

Extremely helpful, all guides and drivers were outstanding, and the final trip plans were just what we wanted. They listened and they came through.

Extremely helpful, all guides and drivers were outstanding, and the final trip plans were just what we wanted. They listened and they came through.

Year : 2022
Visited : Poland, Lithuania, Latvia, Estonia, Finland
Itinerary : Warsaw, Vilnius, Klaipeda, Riga, Tallinn, Helsinki
Rating :
5 / 5
Year : 2022
Visited : Poland, Lithuania, Latvia, Estonia, Finland
Itinerary : Warsaw, Vilnius, Klaipeda, Riga, Tallinn, Helsinki
Rating :
5 / 5
Review by Kenna, Gerald, Jayme & Thomas
Kenna, Gerald, Jayme & Thomas
Kansas

We could not have asked for a better experience. JayWay Travel handled every detail from start to finish. We cannot wait to plan our next trip!

We could not have asked for a better experience. JayWay Travel handled every detail from start to finish. We cannot wait to plan our next trip!

Year : 2022
Visited : Italy, Greece
Itinerary : Venice, Rome, Santorini, Athens
Rating :
5 / 5
Year : 2022
Visited : Italy, Greece
Itinerary : Venice, Rome, Santorini, Athens
Rating :
5 / 5
Review by Darrell, Cheryl & Lee
Darrell, Cheryl & Lee
Texas

My daughter and I traveled to Prague, Vienna and Budapest with JayWay’s excellent guidance. Our trip was a delight with knowledgeable guides, great recommendations on food, and lovely boutique European hotels. We can honestly say it was the best!

My daughter and I traveled to Prague, Vienna and Budapest with JayWay’s excellent guidance. Our trip was a delight with knowledgeable guides, great recommendations on food, and lovely boutique European hotels. We can honestly say it was the best!

Year : 2022
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Year : 2022
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Mark & Ronda
Mark & Ronda
Connecticut

We loved the flexibility and options available through the portal. The ability to pick and choose places, dates, and length of stays was a real plus.

We loved the flexibility and options available through the portal. The ability to pick and choose places, dates, and length of stays was a real plus.

Year : 2022
Visited : Italy
Itinerary : Venice, Florence, Sorrento, Rome
Rating :
4.8 / 5
Year : 2022
Visited : Italy
Itinerary : Venice, Florence, Sorrento, Rome
Rating :
4.8 / 5
Review by Paul, Carole, Christopher, Laura, Christoper, Linda, Patrick, Andrea & Peter
Paul, Carole, Christopher, Laura, Christoper, Linda, Patrick, Andrea & Peter
Michigan

Excellent operation in all respects. Very kind and concerned about our well-being at all times. Our family was treated very well with lodging, transfers, tours and guides, breakfasts and we really felt welcomed to Poland. Excellent being with our family and reconnecting with the roots of our Polish heritage.

Excellent operation in all respects. Very kind and concerned about our well-being at all times. Our family was treated very well with lodging, transfers, tours and guides, breakfasts and we really felt welcomed to Poland. Excellent being with our family and reconnecting with the roots of our Polish heritage.

Year : 2022
Visited : Poland
Itinerary : Warsaw, Warsaw, Krakow, Krakow
Rating :
5 / 5
Year : 2022
Visited : Poland
Itinerary : Warsaw, Warsaw, Krakow, Krakow
Rating :
5 / 5
Review by Olivia & Fred
Olivia & Fred

JayWay Travel anticipates all your needs and are responsive to all requests. They are organized and professional and we could not have had a smoother trip or a nicer experience. Our trip was wonderful due to all their planning.

JayWay Travel anticipates all your needs and are responsive to all requests. They are organized and professional and we could not have had a smoother trip or a nicer experience. Our trip was wonderful due to all their planning.

Year : 2022
Visited : Greece
Itinerary : Athens, Athens, Naxos, Santorini, Heraklion, Agios Nikolaos, Heraklion, Chania, Athens
Rating :
5 / 5
Year : 2022
Visited : Greece
Itinerary : Athens, Athens, Naxos, Santorini, Heraklion, Agios Nikolaos, Heraklion, Chania, Athens
Rating :
5 / 5
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