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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5

Average of our Guests' Ratings of our vacation packages
Based on 535 reviews
Review by Jennie & Thomas
Jennie & Thomas
Georgia

The Four Seasons Prague was a complete, WOW! Lovely in every way and our room was unbelievable with an incredible view of the river and Prague Castle. Thanks for your assistance in making this Christmas trip a special one for us.

Year : 2023
Visited : Austria, Czech Republic
Itinerary : Vienna, Prague
Rating :
4.8 / 5
Review by Dakota
Dakota
New Hampshire

JayWay is amazing! Very considerate and they listen to what you want. If you want to travel abroad i definitely recommend JayWay.

Year : 2023
Visited : Czech Republic, Austria
Itinerary : Prague, Salzburg, Vienna
Rating :
5 / 5
Review by Marilyn & Terry
Marilyn & Terry
California

We have taken two trips with JayWay and have received excellent service each time. As we’ve gotten older we still prefer independent travel but really like the extra assistance with transfers, local into private tours and so much information about each place we went.Highly recommend!

Year : 2023
Visited : Italy, France
Itinerary : Florence, Paris
Rating :
5 / 5
Review by Ali, Marguerite, Paula & Amy
Ali, Marguerite, Paula & Amy
New Jersey

JayWay was easy to work with, had great ideas and were very responsive. We always felt taken care of and their contacts are top-notch!

Year : 2023
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Rome
Rating :
4.8 / 5
Review by Lewis & Sheila
Lewis & Sheila
New York

Extremely well planned, well executed, safe, educational and totally enjoyable tour. JayWay made this trip a perfect vacation. We never would have seen as much or learned as much on our own. Having your own guides meant we could focus on our interests. On the free time in our itinerary, the website, our tour manager and local guides all gave us suggestions that filled our days. We have been to 33 countries and this is the best way to see everything without the hassles and restrictions of large groups. We certainly will be using JayWay again.

Year : 2023
Visited : Poland
Itinerary : Krakow, Warsaw, Gdansk
Rating :
5 / 5
Review by Mark & Suzanne
Mark & Suzanne
Arkansas

We have had Switzerland as a bucket item for a few years. I started out looking at river cruises, but it didnt hit what we wanted. Googled Swiss trips, and Jayway came up. From interest to commitment to scheduling hotels, excursions, transfers, the personnel at Jayway have been topnotch. The interaction between online requests and respinses, and timeline issues, as well as last minute changes have been well anticipated by staff and handled easily. Cant say enough about the experience over 11 days. Just would recommend Jayway for your extensive travel needs.

Year : 2023
Visited : Switzerland
Itinerary : Geneva, Zermatt, Interlaken, Lucerne
Rating :
5 / 5
Review by Kimberly & Mark
Kimberly & Mark
New Jersey

We can’t thank Jayway enough for helping us plan a fantastic trip! Everything was just perfect!

Year : 2023
Visited : Italy
Itinerary : Rome, Sorrento, Rome
Rating :
4.8 / 5
Review by Brenda, Gary, Amy & James
Brenda, Gary, Amy & James
Ohio

Perfect trip start to finish ! Jayway took all the stress of traveling away so we could relax and enjoy our time in Croatia . Every detail, every excursion and each accomodation was spot on! We chose the Top to Toe trip in Croatia and were able to customize it to fit our needs . We saw so many things we may have missed if trying to plan this trip on our own and feel like we saved money as well. Each person we came in contact with while planning and then while we were on the trip treated us like VIP’s. We will definately use them for future travel.

Year : 2023
Visited : Croatia
Itinerary : Zagreb, Rovinj, Plitvice, Split, Hvar, Dubrovnik
Rating :
5 / 5
Review by Darla & John
Darla & John
Ohio

We LOVE JayWay!! Our trip to Sicily was beyond our expectations! From the initial planning of our trip until the conclusion of our time there, everything was perfection. All you need to do is show up and enjoy. This was our second JayWay trip, and certainly will not be our last. Thank you JayWay for yet another memorable experience.

Year : 2023
Visited : Italy
Itinerary : Rome, Taormina, Siracusa, Ragusa, Agrigento, Palermo, Rome
Rating :
4.8 / 5
Review by Lynne & Gerald
Lynne & Gerald
New Jersey

JayWay was phenomenal in every detail of our recent trip to Croatia. Great, friendly staff and drivers. Porters to help with luggage in the walled cities. Every hotel was excellent - we especially loved the boutique heritage hotels. Every transfer was on time. I have traveled extensively and rarely used travel companies in the past, but can't wait to plan another trip with JayWay again soon.

Year : 2023
Visited : Croatia
Itinerary : Zagreb, Rovinj, Plitvice, Split, Hvar, Dubrovnik
Rating :
5 / 5
Review by Holly & Mark
Holly & Mark
California

JayWay takes care of everything and has very well planned out itineraries. The research done ahead of time really makes for a seamless onsite experience. They accommodate changing interests and can deviate from original plans without making a big deal about changes. For a busy business owner, this is how I like to travel! :)

Year : 2023
Visited : Croatia, Slovenia
Itinerary : Split, Rovinj, Bovec, Bled, Plitvice, Split
Rating :
5 / 5
Review by Michele & Hunter
Michele & Hunter
Ohio

Jayway helps you make the trip the way you want it. We're so glad we chose you. Everything Jayway arranged went well for us.

Year : 2023
Visited : Italy
Itinerary : Venice, Milan, Bellagio
Rating :
5 / 5
Review by Ian & Solange
Ian & Solange
Alberta

Our JayWay experience was 100% perfect from beginning to end. The JayWay team was professional, knowledgeable, helpful, supportive and responsive throughout and, most importantly, they made both the planning of the trip and the trip itself easy and FUN! We loved our trip and we love JayWay!!

Year : 2023
Visited : Greece
Itinerary : Athens, Santorini, Heraklion, Chania, Athens
Rating :
5 / 5
Review by Anna, Virginia, Andre & Jody
Anna, Virginia, Andre & Jody
Rhode Island

JayWay travel company delivered as promised. Visited all places I requested. The transportation was excellent! The guides, trained in a guide school, were extremely knowledgeable! The hotels were very good. I would use this company again.

Year : 2023
Visited : Greece
Itinerary : Athens, Athens, Delphi, Meteora, Thessaloniki, Santorini
Rating :
4.8 / 5
Review by Sally & Shane
Sally & Shane
Oregon

JayWay created a trip that was custom tailored to our interests. Every aspect of the trip seemed designed specifically for us and the In Country guide, Tea, was constantly in touch to ensure that our custom trip unfolded flawlessly with zero stress and maximum enjoyment. We can't recommend JayWay highly enough.

Year : 2023
Visited : France, Italy, Slovenia, Croatia
Itinerary : Nice, Venice, Ljubljana, Bled, Bovec, Rovinj, Plitvice, Zadar, Split, Hvar, Korcula, Dubrovnik, Zagreb, Paris
Rating :
5 / 5
Review by Jane & Kortright
Jane & Kortright
New Hampshire

We were so impressed with Jayway travel; from the personal planning for our trip of a lifetime to the quality of the tour guides that led us through our cities of choice. The guides grasp of their countries history and culture was deep and wide. Our holiday time was awesome!

Year : 2023
Visited : Hungary, Czech Republic, Croatia
Itinerary : Budapest, Prague, Split, Hvar, Dubrovnik
Rating :
4.6 / 5
Review by Scott & Dorothy
Scott & Dorothy
California

Independent travel with the security of a local liaison. All of JayWay’s staff goes out of their way to provide the traveler with a perfect travel experience.

Year : 2023
Visited : Turkey
Itinerary : Istanbul, Izmir, Bodrum, Fethiye, Antalya, Konya, Cappadocia, Istanbul
Rating :
5 / 5
Review by Jacquie & Guy
Jacquie & Guy
Indiana

JayWay is the best! They are a professional group that are ready available and willing to go the extra step to make trips a great memory. I would use them again and again.

Year : 2023
Visited : Germany, Austria, Italy
Itinerary : Munich, Innsbruck, Seefeld, Hiking Trip, Innsbruck, Venice, Rome, Naples
Rating :
5 / 5
Review by Henry & Pichada
Henry & Pichada

We were very pleased with our trip and everyone from your company.

Year : 2023
Visited : Croatia
Itinerary : Dubrovnik, Split, Hvar, Dubrovnik, Cavtat
Rating :
5 / 5
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