Custom Trip Plan
Destinations

Trip Ideas
Itineraries
Themes

About Us

1 800 344 5785

Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5

Average of our Guests' Ratings of our vacation packages
Based on 514 reviews
Review by John & Craig
John & Craig
Florida

Excellent, personable service tailored to your needs.

Year : 2023
Visited : Hungary
Itinerary : Budapest, Lake Balaton, Budapest
Rating :
5 / 5
Review by Dara, Thomas & Erika
Dara, Thomas & Erika
Florida

We highly recommend Jayway for providing personalized detailed trip planning with outstanding service, and timely communication. It was an incredible trip and and we plan to use them again.

Year : 2023
Visited : Austria, Czech Republic, Germany
Itinerary : Vienna, Prague, Berlin
Rating :
5 / 5
Review by Tom & Shannon
Tom & Shannon
Ohio

JayWay Travel went above and beyond our expectations. We would definitely recommend the service to friends and family.

Year : 2023
Visited : France
Itinerary : Paris, Avignon, Nice
Rating :
4.8 / 5
Review by Deborah Christensen-Short
Deborah Christensen-Short
California

Trust the Jay Way reps, they truly care about the travelers' having the very best experience possible.

Year : 2023
Visited : Turkey, Greece
Itinerary : Izmir, Istanbul, Athens, Nafplio, Ancient Olympia, Delphi, Athens, Santorini, Athens
Rating :
5 / 5
Review by Raymond & Margaret
Raymond & Margaret
Texas

They did everything to make this a most enjoyable experience. No hiccups, the staff was delightful and we would do it again in a minute. We will cherish this wonderful memory of Prague, Vienna, and Budapest.

Year : 2023
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Brno, Vienna, Budapest
Rating :
4.8 / 5
Review by Tammy & Rhonda
Tammy & Rhonda
Virginia

It was an amazing experience. Extremely organized and well-planned and executed trip.

Year : 2023
Visited : Greece, Italy, France
Itinerary : Athens, Santorini, Rome, Florence, Venice, Paris
Rating :
5 / 5
Review by Andrea, Sharka & Linden
Andrea, Sharka & Linden
British Columbia

The JayWay staff put together a personalized itinerary with excellent guides that was prefect for our family. I felt like we really go to experience Romania knowing we had support if anything came up.

Year : 2023
Visited : Romania
Itinerary : Bucharest, Danube Delta, Brasov, Sighisoara, Sibiu
Rating :
5 / 5
Review by Alexis, James & Deborah
Alexis, James & Deborah
Massachusetts

I appreciated JayWay's personalized trip itinerary that was specific to my family's interests/connections to Poland and having less stress about having to book each activity/coordinate travel. The guided tours in each city made for a memorable trip where we were able to connect with each city, its history, and the culture better than if we were exploring on our own.

Year : 2023
Visited : Poland
Itinerary : Gdansk, Krakow, Zakopane
Rating :
5 / 5
Review by Leslie & Adam
Leslie & Adam
Florida

Incredible personalized trip planning; great attention to detail and coordination with some of the best hotels and tour guides across Europe.

Year : 2023
Visited : Germany, Austria
Itinerary : Munich, Garmisch-Partenkirchen, Innsbruck, Salzburg, Munich
Rating :
5 / 5
Review by Tina, William, Chance & Caleb
Tina, William, Chance & Caleb
Texas

JayWay made planning a complicated trip over multiple countries easy and more enjoyable. We would have been lost on where to stay and what to do without the help of amazing staff at JayWay.

Year : 2023
Visited : Italy, Greece
Itinerary : Venice, Rome, Santorini, Athens
Rating :
4.8 / 5
Review by Lisa & Martin
Lisa & Martin
California

Being met personally at the hotel once we arrived was reassuring. A welcome personal touch. Jayway is efficient, informative and professional. You will not regret using their services.

Year : 2023
Visited : Croatia
Itinerary : Dubrovnik, Split
Rating :
4.8 / 5
Review by Julie, Miguel, Mateo & Sofia
Julie, Miguel, Mateo & Sofia
California

Jayway is fantastic, with excellent service. They really look after their guests throughout the entire process and journey. First time I’ve ever used a travel agency and I plan to use them again!

Year : 2023
Visited : Croatia
Itinerary : Dubrovnik, Korcula, Hvar, Split
Rating :
4.8 / 5
Review by Sonia & Bryan
Sonia & Bryan
Alberta

Poland: central Europe's hidden gem the Tricity Gdańsk, Gdynia, and Sopot. If you are looking for beaches, history, culture and a burgeoning food scene the Tricity is for you! JayWay Travel will be meticulous in assisting you plan a memorable adventure!

Year : 2023
Visited : Poland
Itinerary : Gdansk, Mądrzechowo, Sopot
Rating :
4.8 / 5
Review by Jordan & Kevin
Jordan & Kevin
Delaware

JayWay truly goes the extra mile to remove the stress associated with travel. We felt completely taken care of with and that JayWay had our best interests in mind. That allowed us to just sit back and enjoy the ride.

Year : 2023
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
5 / 5
Review by Marvin & Amy
Marvin & Amy
Washington

ALL of the guides were truly amazing. From the beginning you were very responsive to our desires, and everything you promised was delivered.

Year : 2023
Visited : Greece
Itinerary : Athens, Paros, Santorini, Thessaloniki
Rating :
5 / 5
Review by Hannah, Leslie, Mark & Rina
Hannah, Leslie, Mark & Rina
Maryland

We loved the cave ride outside of Ljubljana as well as the castle built into the cliff, the Blue Cave boat ride from Hvar, the visit to Lokrum Island. JayWay creates a perfect combination of structure and freedom. The European agent was always available and helpful when needed but never intrusive.

Year : 2023
Visited : Slovenia, Croatia
Itinerary : Ljubljana, Rovinj, Plitvice, Split, Hvar, Dubrovnik
Rating :
4.8 / 5
Review by Sophia & Jody
Sophia & Jody
Indiana

Best travel service I have ever used. Excellent customer service.

Year : 2023
Visited : Croatia
Itinerary : Zagreb, Plitvice, Split, Hvar, Korcula, Dubrovnik, Zagreb
Rating :
4.8 / 5
Review by Daniel, Erin, Keely, Darby & Finley
Daniel, Erin, Keely, Darby & Finley
North Carolina

Everything was seamless and so easy. Jayway saw to every detail and made our vacation amazing!

Year : 2023
Visited : Switzerland, Austria, Germany
Itinerary : Lucerne, Zurich, Innsbruck, Garmisch-Partenkirchen, Salzburg, Munich
Rating :
5 / 5
Review by Elizabeth & Mark
Elizabeth & Mark
Connecticut

Working with Dimitriy and Melita was a joy. They both went beyond. So greatly appreciated. The professionalism was at a very high level, but more importantly always felt grateful for the special care given to me.

Year : 2023
Visited : Italy
Itinerary : Palermo, Agrigento, Taormina, Milan, Rome
Rating :
4.6 / 5
Go To Top