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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5
Average of our Guests' Ratings of our tour packages. Based on 707 reviews
Travel and LeisureFodorsUSA TodayNew York TimesNational GeographicWashington PostVogue
Review by Maryann & Richard

We already spoke to a few people who were unhappy with how tiring their trip was and how they were struggling to see the important places in the city. We recommended Jayway and shared your information with them. This is our first time using a travel tour agency, and although more expensive than doing it myself, it was well worth it and we would do it again.

– Maryann & Richard, New York

Year : 2025
Visited : Italy
Itinerary : Palermo, Taormina, Siracusa
Rating :
5 / 5
Review by Kevin, Lisa, Jacob & Angelyna

Jayway listened to what I was asking for in our experience. The trip was seamless, we felt very blessed.

– Kevin, Lisa, Jacob & Angelyna, California

Year : 2025
Visited : Italy
Itinerary : Sorrento, Rome, Venice
Rating :
4.86 / 5
Review by Ed & Susan

Our needs and expectations were exceeded in every area. We have been sharing with many friends and colleagues about your amazing level of service. We will recommend JayWay highly and Will use your services again if/when we travel to Europe again.

– Ed & Susan, Colorado

Year : 2025
Visited : Italy
Itinerary : Venice, Rome, Sorrento
Rating :
4.9 / 5
Review by Kiah & Steven

I wouldn’t travel any other way again. Jayway made the trip so seamless, there wasn’t a moment of stress the entire time that we actually got to enjoy every moment to the fullest. Highly recommend

– Kiah & Steven, Georgia

Year : 2025
Visited : Portugal
Itinerary : Lisbon, Lagos, Porto
Rating :
5 / 5
Review by Victoria & Angela

You planned a perfect trip for us thank you everyone we dealt with were great the guides Georgina was so helpful it really was planned well

– Victoria & Angela, Massachusetts

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Marisa & Roger

I have already told some friends that this was the first time we had an itinerary like this and that Jayway did an amazing job and we recommend them

– Marisa & Roger, Maryland

Year : 2025
Visited : Greece
Itinerary : Athens, Santorini, Chania
Rating :
5 / 5
Review by Joseph & Bobbie

Almost concierge-like service from initial query to completion of the trip. Other than getting married on Kauai, our absolute best travel experience ever.

– Joseph & Bobbie, Indiana

Year : 2025
Visited : Italy
Itinerary : Costa Smeralda, Inland Sardinia, Alghero
Rating :
5 / 5
Review by Janet & Karin

From planning our itinerary, finalizing the details, and embarking on a wonderful adventure our experience was stress free. All details of our trip were handled seamlessly from arrival in Tirana to departure in Skopje. I recommend JayWay without reservation.

– Janet & Karin, Michigan

Year : 2025
Visited : Albania, North Macedonia
Itinerary : Tirana, Vlore, Gjirokastra, Ohrid, Skopje
Rating :
4.84 / 5
Review by Patty & Brian

Using JayWay travel takes the guesswork and stress out of the planning with no anxiety for transfers, excursions and experiences. They made our trip seamless. I can't imagine making this journey with out them.

– Patty & Brian, Georgia

Year : 2025
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Ischia, Naples
Rating :
5 / 5
Review by Natalie & Charles

JayWay made our honeymoon stress-free by handling all the details so we could just show up to our activities and have fun! Our local contact was responsive and initiated checking in with us a few times during the trip to make sure we didn’t need anything.

– Natalie & Charles, California

Year : 2025
Visited : Italy
Itinerary : Sorrento, Rome, Florence, Venice
Rating :
4.83 / 5
Review by Darla & John

JayWay makes it happen! You can just simply enjoy your travels without worry.

– Darla & John, Ohio

Year : 2025
Visited : Italy
Itinerary : Florence, Siena, Castellina in Chianti, Florence, Bologna
Rating :
4.68 / 5
Review by Michele, Elisabeth, Channa & Katherine

JayWay took all of the stress out of planning our special girls trip. I highly recommend JayWay for the personalized service and attention to detail that made the trip so memorable.

– Michele, Elisabeth, Channa & Katherine, Illinois

Year : 2025
Visited : Spain
Itinerary : Madrid, Granada, Cordoba, Seville, Madrid
Rating :
4.58 / 5
Review by Marylee & Frank

Highly recommend JayWay for anyone who is looking to have their own adventure but needs help in planning and executing. The flexible and professional approach is what sold us from the beginning. This photo was in a restaurant in Ortigia recommended by our guide Marco. Great meal and so much fun with the staff. Wonderful experience. Great way to celebrate 50 years together!

– Marylee & Frank, Massachusetts

Year : 2025
Visited : Italy
Itinerary : Catania, Siracusa, Ragusa, Agrigento, Palermo, Taormina, Catania, Rome
Rating :
4.96 / 5
Review by Autumn & Aleem

Jay way far exceeded any expectations I had and made this trip come to life. We would never have had this experience in this way without JayWay!

– Autumn & Aleem, North Carolina

Year : 2025
Visited : France, Italy, Switzerland
Itinerary : Paris, Milan, Lugano, Milan, Rome, Sorrento
Rating :
4.87 / 5
Review by Barbara, Jason, Constance & Patricia

Great travel experts, with a well planned experience, and great communication.

– Barbara, Jason, Constance & Patricia, Pennsylvania

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.87 / 5
Review by Ruth & Lisa

Very efficient and well planed. Everything worked as planned.

– Ruth & Lisa, New Jersey

Year : 2025
Visited : Greece, Croatia
Itinerary : Athens, Naxos, Paros, Athens, Dubrovnik, Split
Rating :
4.5 / 5
Review by Leslie & Constantine

Very easy to work with. Great guest page. Very knowledgeable staff.

– Leslie & Constantine, Connecticut

Year : 2025
Visited : Greece
Itinerary : Athens, Naxos, Santorini
Rating :
5 / 5
Review by Rachel & Robert

Effortless, luxury travel with on demand communication with local experts and a guest page at your fingertips that covers EVERYTHING one could dream of needing while traveling. Will use JayWay forever!!

– Rachel & Robert, Delaware

Year : 2025
Visited : Italy, Greece
Itinerary : Rome, Venice, Santorini, Athens
Rating :
4.84 / 5
Review by Janice & Robert

Jayway travel is an outstanding travel service. They take the hassle out of travel. The only way we will travel as we are seniors now.

– Janice & Robert, Canada

Year : 2025
Visited : France
Itinerary : Paris, Bayeux, Saint-Malo
Rating :
4.7 / 5