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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5
Average of our Guests' Ratings of our tour packages. Based on 754 reviews
Travel and LeisureFodorsUSA TodayNew York TimesNational GeographicWashington PostVogue
Review by Ellen & Bruce

The JayWay Travel experience was definitely 5 star! We loved the guest page and the ability to see the entire plan in one place with any necessary changes updated as needed. The ongoing communication is just what we needed.

– Ellen & Bruce, Pennsylvania

Year : 2026
Visited : United Kingdom, Spain
Itinerary : London, Seville, Granada, Malaga
Rating :
4.96 / 5
Review by Pam, Beth, Cynthia & Dona

Jayway makes the travel easy and without worry, especially lodging, making restaurant recommendations and reservations and the ease of transport is wonderful. We loved our short trip to Italy and met the nicest guides, drivers, and lodging staff. I would highly recommend the Jay-Way!

– Pam, Beth, Cynthia & Dona, North Carolina

Year : 2026
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence
Rating :
4.86 / 5
Review by Bob, Debra & Nina

Having had the great experience that we did with JayWay travel, I would only consider future trips, letting JayWay do them for me. It took all the hassle out of travel and gave us the best experience when we were at our destination.

– Bob, Debra & Nina, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Florence
Rating :
4.85 / 5
Review by Mary & Michael

It was wonderful! You people are experts at what you do and add so much value. Your recommendations were spot on and your guides were the best! I can't imagine a better experience.

– Mary & Michael, Idaho

Year : 2026
Visited : Italy
Itinerary : Venice, Castellina in Chianti, Monterosso Al Mare, Rome
Rating :
4.92 / 5
Review by Pam, Robert & Virginia

Outstanding travel agent for a perfectly customized trip at a reasonable price. We will definitely be planning a trip with JayWay again!

– Pam, Robert & Virginia, Texas

Year : 2026
Visited : Portugal
Itinerary : Porto, Lisbon
Rating :
4.87 / 5
Review by Michael & Ingrid

We have used JayWay now for three Europe trips and like the ability to customized what we do and see.

– Michael & Ingrid, Minnesota

Year : 2026
Visited : Spain
Itinerary : Madrid, Granada, Seville
Rating :
4.48 / 5
Review by Renee & Terry

They make it so easy to travel abroad. You tell them what you want to do and they put it all into place!

– Renee & Terry, Michigan

Year : 2026
Visited : Italy
Itinerary : Venice, Rome, Sorrento
Rating :
4.84 / 5
Review by Alicia & Brandon

JayWay was absolutely amazing. From planning, to meeting the on-site agent that helped us a lot, to all of the tour guides and transfers we couldn’t have done any of that on our own. We absolutely loved our experience!

– Alicia & Brandon, South Carolina

Year : 2026
Visited : Greece
Itinerary : Athens, Monemvasia, Ancient Olympia, Nafplio, Athens, Santorini
Rating :
4.81 / 5
Review by Pamela & Everett

JayWay made planning and executing this vacation so easy. I was impressed with the staff and their attention to making this trip wonderful for us.

– Pamela & Everett, Connecticut

Year : 2026
Visited : France
Itinerary : Paris
Rating :
4.93 / 5
Review by Sara Nan Hidalgo and Group

The best travel agency. Everything was perfectly planned and went as smooth as could be!

– Sara Nan Hidalgo and Group, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Sorrento, Rome
Rating :
5 / 5
Review by Asher & Deborah

Jayway provides a turn-key travel experience. If you have a clear idea of what you want, they will listen, customize a tour for you based on your input, and then arrange and organize all of the details, bringing your ideas to life. There is no need for you to deal with the minutiae, all you need to do is sit back and enjoy the tour.

– Asher & Deborah, Maryland

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Castellina in Chianti, Florence, Venice
Rating :
4.94 / 5
Review by Al Roberts

I realized that doing it on my own is not the best way to maximize the value of travel.

– Al Roberts, South Carolina

Year : 2026
Visited : France
Itinerary : Paris
Rating :
5 / 5
Review by Mary & Brian

We loved the planning phase and understanding our preferences saved us a vast amount of time. We loved our accommodations and excursions, but most of all, we felt very attended to and taken care of with whatever needs we had.

– Mary & Brian, Virginia

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Wedding Days, Florence, Sorrento
Rating :
4.9 / 5
Review by Jennifer, Brian, Noah & Alex

JayWay made the planning process easy and stress free. Having a local contact in Greece was extremely helpful and made the trip relaxing!

– Jennifer, Brian, Noah & Alex, New York

Year : 2026
Visited : Greece
Itinerary : Athens
Rating :
4.9 / 5
Review by Tatiana, Samir, Zoraida, Roman & Ravi

I love that we don't have to worry about a thing. From having all the transfers arranged, the tours scheduled, and dinner reservations made, we don't have to worry about the big things. We know when and where to show up, and JayWay takes care of everything else.

– Tatiana, Samir, Zoraida, Roman & Ravi, Louisiana

Year : 2026
Visited : Italy
Itinerary : Florence, Milan
Rating :
5 / 5
Review by Mitzi & Cynthia

I would recommend this company to anyone who wants to make it easy to travel and enjoy multiple attractions in cities and even countries

– Mitzi & Cynthia, Utah

Year : 2026
Visited : Greece, Italy
Itinerary : Athens, Santorini, Sorrento
Rating :
4.73 / 5
Review by Elizabeth & Paul

Eliminates all the difficulties of international travel and provided unusual and unforgettable experiences experiences.

– Elizabeth & Paul, Washington

Year : 2026
Visited : Spain, Portugal
Itinerary : Madrid, Granada, Seville, Lagos, Lisbon
Rating :
4.78 / 5
Review by Julie, George, Virginia, Daniel, Rian, Trent, Dakin & Maddox

We will definitely use JayWay for future travels because they really listened to what we were looking for in a vacation, and communicated so much throughout our entire trip. Everything felt personalized and unique - we could never have planned something remotely like this on our own.

– Julie, George, Virginia, Daniel, Rian, Trent, Dakin & Maddox, South Carolina

Year : 2026
Visited : Portugal
Itinerary : Lisbon, Coimbra, Porto
Rating :
4.67 / 5
Review by Laura & Julia

Working with JayWay is easy and makes traveling fairly worry-free!

– Laura & Julia, New Mexico

Year : 2026
Visited : Portugal, Spain
Itinerary : Lisbon, Barcelona
Rating :
5 / 5