Get Custom Trip Plan
Destinations

Trip Ideas

Itineraries

Themes

Travel Styles

About Us

1 800 344 5785

Florence Vacation Reviews

4.9 / 5
Average of our Guests' Ratings of our Florence vacation packages
Based on 120 reviews
Review by Tatiana, Samir, Zoraida, Roman & Ravi

I love that we don't have to worry about a thing. From having all the transfers arranged, the tours scheduled, and dinner reservations made, we don't have to worry about the big things. We know when and where to show up, and JayWay takes care of everything else.

– Tatiana, Samir, Zoraida, Roman & Ravi, Louisiana

Year : 2026
Visited : Italy
Itinerary : Florence, Milan
Rating :
5 / 5
Review by Bob, Debra & Nina

Having had the great experience that we did with JayWay travel, I would only consider future trips, letting JayWay do them for me. It took all the hassle out of travel and gave us the best experience when we were at our destination.

– Bob, Debra & Nina, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Florence
Rating :
4.85 / 5
Review by Lauren & Brad

Awesome way to travel and take advantage of seeing so many wonderful places stress free.

– Lauren & Brad, Pennsylvania

Year : 2026
Visited : Italy
Itinerary : Sorrento, Florence, Rome
Rating :
5 / 5
Review by Anne & Will

Being able to design our own trip and having your accommodate our ideas with excellent choices of hotels and excursions.

– Anne & Will, Washington

Year : 2026
Visited : Italy
Itinerary : Florence, Monterosso Al Mare, Castellina in Chianti
Rating :
5 / 5
Review by Elizabeth, Darrin, William & Clara

Everything was arranged for a seamless experience. All of our hotels, guides and experiences were top quality and I would definitely use JayWay again.

– Elizabeth, Darrin, William & Clara, Texas

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome
Rating :
5 / 5
Review by Margaret & Michael

A trip of a lifetime! JayWay helped turn a long-held dream of visiting Italy into a reality, allowing us to experience firsthand the beauty, history, and culture of a country I had wanted to explore for many years. Their thoughtful planning and personal attention made the experience truly memorable.

– Margaret & Michael, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.93 / 5
Review by Andrew & James

Jayway did a great job of listening to our ideas and curating a magnificent travel experience!

– Andrew & James, Georgia

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.93 / 5
Review by Shelly, Arron & Danielle

JayWay does a terrific job of coming up with an itinerary and taking care of the logistical details so that you can focus on the experience. It's like having a personal shopper but for travel.

– Shelly, Arron & Danielle, Mississippi

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.87 / 5
Review by LeAnn & Dirk

I highly recommend JayWay and would definitely use again!

– LeAnn & Dirk, Michigan

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.87 / 5
Review by Virginia & Edward

I would definitely recommend JayWay for anyone looking for a great, attentive travel agent! We had no issues and had a great time.

– Virginia & Edward, Pennsylvania

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.87 / 5
Review by Jeffery, Meghan, Aiden, Andrew & Ann

Great group and gave us options for an incredible trip, will definitely use again.

– Jeffery, Meghan, Aiden, Andrew & Ann, Georgia

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome
Rating :
4.86 / 5
Review by Pam, Beth, Cynthia & Dona

Jayway makes the travel easy and without worry, especially lodging, making restaurant recommendations and reservations and the ease of transport is wonderful. We loved our short trip to Italy and met the nicest guides, drivers, and lodging staff. I would highly recommend the Jay-Way!

– Pam, Beth, Cynthia & Dona, North Carolina

Year : 2026
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence
Rating :
4.86 / 5
Review by Nicole & Will

Traveling with JayWay was the smoothest and most amazing trip we’ve done. We enjoyed our honeymoon throughly!!

– Nicole & Will, Illinois

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.84 / 5
Review by Mark & Rita

It's wonderful having someone else make all the plans and narrow down the choices for hotels, restaurants, tours, etc. All the transfers, tickets, reservations--and having a PERSON in Italy in case anything went wrong--were great.

– Mark & Rita, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.74 / 5
Review by Betsy & Jesse

As a full-time working mom, I really wanted to take this trip but simply didn't have the time to research and plan everything myself. Having expert support made the entire process so much easier. Every detail was handled for us, thoughtful recommendations were provided, and the whole experience came together seamlessly.

– Betsy & Jesse, Georgia

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.56 / 5
Review by Mark, Nikole, James, Melissa & Brittany

Everything was exceptional. Well done. Need to use Jayway for your trip.

– Mark, Nikole, James, Melissa & Brittany, Michigan

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
5 / 5
Review by Bill & Patricia

Don’t even give it a second thought, do it and use them you will be glad you did. We are already talking about next years trip with them.

– Bill & Patricia, Florida

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
5 / 5
Review by Joan, Eric & Elliott

As first-time European travelers planning a very meaningful heritage trip, JayWay made the entire experience completely seamless, stress-free, and worry-free from beginning to end.

– Joan, Eric & Elliott, New Jersey

Year : 2026
Visited : Italy
Itinerary : Como, Trento, Venice, Florence
Rating :
5 / 5
Review by David & Michele

Incredible from start to finish, from planning to completion. A trip of a lifetime.

– David & Michele, New York

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Monterosso Al Mare, Milan
Rating :
4.92 / 5
Review by Julie, Kevin, Samuel, Ava & Lyla

JayWay was so easy to work with and took away so much of the stress of planning a big trip like ours. The detailed itinerary was a very helpful tool to have throughout our trip. JayWay made our travel seamless and trouble free.

– Julie, Kevin, Samuel, Ava & Lyla, Texas

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
4.88 / 5
Review by Stephanie & Mike

JayWay does a great job in helping to plan a trip, make recommendations for hotels and excursions. Any specific suggestions I put in the comments.

– Stephanie & Mike, California

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
4.86 / 5
Review by Julie, Sloan, Caroline, Carter & Herbert

YOU NEED TO HAVE THEM PLAN YOUR TRIP so you can enjoy it too!! It’s a brainer!!

– Julie, Sloan, Caroline, Carter & Herbert, South Carolina

Year : 2026
Visited : Italy
Itinerary : Sorrento, Rome, Florence, Venice
Rating :
4.79 / 5
Review by Gina & William

Affordable and professional. JayWay takes the stress out of traveling so you can sit back, relax and enjoy your journey.

– Gina & William, New York

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Monterosso Al Mare, Como
Rating :
4.76 / 5
Review by Alex & Halie

It was so easy to plan a trip with JayWay and we had the best time!

– Alex & Halie, Pennsylvania

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
4.75 / 5
Review by Gretchen, Christopher & Caroline

Excellent response time and really paid attention to the details of our planning requests/needs

– Gretchen, Christopher & Caroline, Massachusetts

Year : 2026
Visited : Italy
Itinerary : Florence, Castellina in Chianti, Florence, Rome
Rating :
4.73 / 5
Review by Wendy Toyama

I felt cared for by the local guides at JayWay. As a women traveling on my own, safety is a priority so this reassured me and my family. I also appreciated the way they listened to my needs, desires and dreams to craft an experience that was inspiring, restorative and memorable.

– Wendy Toyama, Illinois

Year : 2026
Visited : Italy, Greece
Itinerary : Milan, Florence, Rome, Athens
Rating :
4.7 / 5
Review by Joe & Brian

Took care of everything, was responsive and helpful the entire time.

– Joe & Brian, California

Year : 2026
Visited : Czech Republic, Austria, Italy
Itinerary : Prague, Vienna, Venice, Florence, Rome
Rating :
5 / 5
Review by Asher & Deborah

Jayway provides a turn-key travel experience. If you have a clear idea of what you want, they will listen, customize a tour for you based on your input, and then arrange and organize all of the details, bringing your ideas to life. There is no need for you to deal with the minutiae, all you need to do is sit back and enjoy the tour.

– Asher & Deborah, Maryland

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Castellina in Chianti, Florence, Venice
Rating :
4.94 / 5
Review by Mary & Brian

We loved the planning phase and understanding our preferences saved us a vast amount of time. We loved our accommodations and excursions, but most of all, we felt very attended to and taken care of with whatever needs we had.

– Mary & Brian, Virginia

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Wedding Days, Florence, Sorrento
Rating :
4.9 / 5
Review by Elaine & Rizalina

Will use Jay way travel again in the future and will definitely recommend this company.

– Elaine & Rizalina, New York

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome, Bari, Milan
Rating :
4.76 / 5