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Florence Vacation Reviews

4.9 / 5
Average of our Guests' Ratings of our Florence vacation packages
Based on 73 reviews
Review by Arnel, Shannon, Jason, Sandy, Gary, Cindy, Jonathan & Christine

JayWay travel was awesome from the planning stage to the local area support and ensured that all the details of the trip were taken care of. They have my highest possible recommendation for use when planning a trip to Italy, I only wish that they covered the entire globe.

– Arnel, Shannon, Jason, Sandy, Gary, Cindy, Jonathan & Christine, Hawaii

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5
Review by Amy & Lauren

JayWay Travel lets you create your perfect stress free dream vacation! They give you a structure and starting point, they give you great advice to fill in the things you want to add, telling you if you are trying to put too much on your plate. They take care of all the details to make sure it all comes together.

– Amy & Lauren,

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5
Review by Lesley & David

First time to Italy! Jayway made our trip effortless and so many options. Start to finish customer care from initial contact with Kaylee to local rep Chiara. Thank you all

– Lesley & David, Pennsylvania

Year : 2025
Visited : Italy
Itinerary : Venice, Florence, Rome
Rating :
5 / 5
Review by Michele, John & Aidan

JayWay Travel sets up a very comfortable, worry-free experience for their customers.

– Michele, John & Aidan, Ohio

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.5 / 5
Review by Rhonda, Jay, Roxanne & James

Having a local representative was unique. This was a feature that set Jayway apart from other trips that we found very helpful and essential.

– Rhonda, Jay, Roxanne & James, North Carolina

Year : 2025
Visited : Italy
Itinerary : Sorrento, Rome, Florence
Rating :
4.5 / 5
Review by Lynn & Evan

JayWay make a bespoke trip the best without exceeding your budget!

– Lynn & Evan, California

Year : 2025
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Venice
Rating :
5 / 5
Review by Joanne, Warren, Frank & Linda

JayWay Travel's knowledge of the areas, attention to detail, and selection of excellent providers made our trip such a wonderful experience.

– Joanne, Warren, Frank & Linda, Pennsylvania

Year : 2025
Visited : Italy
Itinerary : Venice, Florence, Castellina in Chianti, Monterosso Al Mare
Rating :
5 / 5
Review by Kelly, Kristy, Craig, Nicholas, Christina, Tamara, Cordie, Andrea & Abraham

I would highly recommend and I will absolutely be using them again. From Art, who I met with inititially to plan, to our local contacts, everything was amazing!

– Kelly, Kristy, Craig, Nicholas, Christina, Tamara, Cordie, Andrea & Abraham, California

Year : 2025
Visited : Italy, Greece
Itinerary : Rome, Florence, Venice, Athens, Santorini
Rating :
5 / 5
Review by Scotty & Cheryl

Our first trip to Europe was great and it was made possible by the great planning and organizing of JayWay Travel. With us visting two countries and using planes, trains and automobiles JayWay's advice and booking of our train and plane transfers really helped. We enjoyed every tour and the local small group guides were excellent.

– Scotty & Cheryl, Mississippi

Year : 2025
Visited : Italy, Greece
Itinerary : Venice, Florence, Rome, Santorini, Athens
Rating :
4.5 / 5
Review by Krista, Adam, Olivia & Samantha

So helpful and very organized. Saved us so much time in researching and booking everything on our own.

– Krista, Adam, Olivia & Samantha, Arizona

Year : 2025
Visited : Italy
Itinerary : Milan, Como, Venice, Florence, Rome, Sorrento
Rating :
4.75 / 5
Review by Staci, Robert & Elizabeth

Every tour was better than the previous. The entire trip was just perfect. We are so grateful to Art and our amazing local contacts. We had no concerns or fears because we knew information and support was just a text away!

– Staci, Robert & Elizabeth, New Jersey

Year : 2024
Visited : France, Italy
Itinerary : Paris, Florence, Rome
Rating :
5 / 5
Review by Marcus & Hazel

Flawless and professional. Would recommend to anyone.

– Marcus & Hazel, Florida

Year : 2024
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5
Review by Julia & Kirk

It is nice to have the planning experience and resources to arrange a full trip, and all done with friendly and knowledgeable staff!

– Julia & Kirk, Colorado

Year : 2024
Visited : Italy
Itinerary : Venice, Florence, Rome
Rating :
4.75 / 5
Review by Yonah & Noah

JayWay planned a truly incredible trip for us. They knew all of the things we needed to see in the dream destinations, planned optimal places for us to stay, and took care of everything for us so we didn’t need to lift a finger.

– Yonah & Noah, Pennsylvania

Year : 2024
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.75 / 5
Review by Pedro, Victoria, Hannah & Hunter

JayWay Travel gives you the peace of mind that you will have a well thought out itinerary and a local in country representative that is focused on making sure that your trip is exactly what you are expecting.

– Pedro, Victoria, Hannah & Hunter, Virginia

Year : 2024
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Rome
Rating :
5 / 5
Review by Karen & Dennis

JayWay is a home-run! The trip was beyond our expectations. With the guidance, help and resources of this company we enjoyed the trip of a lifetime!

– Karen & Dennis, Michigan

Year : 2024
Visited : Italy
Itinerary : Venice, Florence, Rome, Ravello
Rating :
5 / 5
Review by Kevin & Janet

Helped us in every way possible in planning and executing our hoped for trip of a lifetime to Italy for 2 weeks.

– Kevin & Janet, North Carolina

Year : 2024
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
5 / 5
Review by David, Debra, Robert & Catherine

JayWay is professional & kind, extremely helpful, & upfront & honest when asked about cities & activities. We are extremely satisfied & highly recommend Jayway!

– David, Debra, Robert & Catherine, Indiana

Year : 2024
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
5 / 5
Review by Rod & Tami

Highly recommended and easy to deal with: Both setting up the vacation and actually enjoying our trip!

– Rod & Tami, Ohio

Year : 2024
Visited : Italy
Itinerary : Rome, Florence, Venice, Rome
Rating :
5 / 5
Review by Jordan & Anna

JayWay makes it easy and reduces stress on these big trips so you can focus on having fun instead of all the logistics.

– Jordan & Anna, North Carolina

Year : 2024
Visited : Italy
Itinerary : Como, Venice, Florence, Rome
Rating :
4.75 / 5
Review by Carolyn & Michael

Jayway helps arrange a trip you want and allows you to balance group tours/activities with personal exploring of the cities. They seamlessly coordinate your entire trip, providing you with detailed itineraries so all you have to do is show up!

– Carolyn & Michael, Virginia

Year : 2024
Visited : Italy
Itinerary : Rome, Florence, Venice, Milan
Rating :
4.5 / 5
Review by Jill, Harris, Buddy & Nancy

All guides were excellent. Superb experience with great response time from Alessandra

– Jill, Harris, Buddy & Nancy, California

Year : 2024
Visited : Italy
Itinerary : Sorrento, Florence, Castellina in Chianti, Monterosso Al Mare, Milan
Rating :
5 / 5
Review by Maria, Michael, Erika, Nicole & Jake

If you want to have an amazing vacation without all the stress that goes into the planning and worries of something going wrong and having no recourse you need JayWay Travel! JayWay truly listened to everything my family wanted in our vacation and delivered a beautiful and memorable experience!

– Maria, Michael, Erika, Nicole & Jake, New York

Year : 2024
Visited : France, Italy
Itinerary : Paris, Florence, Venice, Monopoli, Otranto, Rome
Rating :
5 / 5
Review by Brittney, Jay, Aubrey & Skylar

Travel made easy and convenient. Never alone with your local agent.

– Brittney, Jay, Aubrey & Skylar, Florida

Year : 2024
Visited : Italy
Itinerary : Venice, Florence, Levanto, Rome, Naples, Rome
Rating :
5 / 5
Review by Margarita, Isadora, Jose & Julian

JayWay Travel is an excellent choice for arranging travel plans. They take care of every detail and you always feel that you have someone you can count on while traveling in a foreign country/city.

– Margarita, Isadora, Jose & Julian, New York

Year : 2024
Visited : Italy, Greece
Itinerary : Rome, Florence, Venice, Santorini, Heraklion, Athens
Rating :
5 / 5
Review by Kay & Todd

Having never experienced European travel, I felt confident that JayWay staff would be available to help me if I ran into problems while in Italy and Switzerland. This method of travel allowed us a great deal of independence to do as we pleased, rather than follow a guide holding a stick with a bow on it, as we often saw, and may someday need.

– Kay & Todd, Nebraska

Year : 2024
Visited : Italy, Switzerland
Itinerary : Florence, Monterosso Al Mare, Milan, Bern, Interlaken, Lucerne
Rating :
4.75 / 5
Review by Frank, Margaret, Kristen, Charlie, Alexa & Benjamin

JayWay really thinks of everything. From beginning to the end, our trip ran like clockwork.

– Frank, Margaret, Kristen, Charlie, Alexa & Benjamin, New York

Year : 2024
Visited : Italy
Itinerary : Rome, Florence, Venice, Sirmione, Milan, Como, Milan
Rating :
4.75 / 5
Review by Anne & Ronald

Highly recommend JayWay. Very professional and patient. I kept adding and deleting and I also had a lot of questions. They always made me feel like that was ok! Every detail of our trip was so well taken care of. Never had a doubt of what was going to happen the next day. Absolute perfection!

– Anne & Ronald, Illinois

Year : 2024
Visited : Italy
Itinerary : Rome, Florence, Castellina in Chianti, Florence, Naples, Sorrento, Naples, Siracusa, Rome
Rating :
5 / 5
Review by Phyllis & Gerald

It was our third time using them and we would us them again.

– Phyllis & Gerald, California

Year : 2024
Visited : Italy
Itinerary : Taormina, Siracusa, Agrigento, Palermo, Sorrento, Florence, Impruneta, Monterosso Al Mare, Milan, Como
Rating :
4.75 / 5
Review by Marilyn & Terry

We have taken two trips with JayWay and have received excellent service each time. As we’ve gotten older we still prefer independent travel but really like the extra assistance with transfers, local into private tours and so much information about each place we went.Highly recommend!

– Marilyn & Terry, California

Year : 2023
Visited : Italy, France
Itinerary : Florence, Paris
Rating :
5 / 5