Helsinki Vacation Reviews

JayWay took care of the nitty-gritty details, but allowed us to plan our time and experiences ourselves. They helped customize our trip and made traveling between 5 cities easy and pleasant.

It was so relaxing to know that we were being taken care of, while still being so personal and ""on our own"" instead of with a big group. The worst part was when we were around groups of other Americans that were so demanding and unaware that they were the strangers there.

Extremely helpful, all guides and drivers were outstanding, and the final trip plans were just what we wanted. They listened and they came through.

I would unequivocally and enthusiastically recommend JayWay Travel to anyone looking for a trusted agent to plan their vacation. Fantastic service, excellent value for the money. My husband and I are seasoned global travelers, but we’re also busy professionals, and simply didn’t have the time to plan our own Baltics adventure. We took a leap of faith and outsourced the trip planning to JayWay Travel and we are so happy we did. The trip exceeded our expectations on every front!

If you want to experience Europe to the fullest, JayWay Travel is the way to go. They are extremely professional and highly efficient. They will guarantee you are totally satisfied. We are over the top happy we chose them. 5 Star all the way!!

JayWay Travel makes everything so easy, personalized, and seamless when I travel, especially as a solo traveler. It's a great mix of guidance and security of having knowledgable, responsive, and effective help a phone call away if needed, but also a lot of independence and personal time to do whatever I want.

JayWay Travel is the most reliable travel service that I have used. You clearly research the hotels that you offer, and your local guides are among the best that I have utilized throughout Europe. The local support received is reliable, and extremely responsive to any issue that arises.

Excellent. If you want to design a tour for your personal interests it is the only way to go. Don't bypass the Baltic States! JayWay Travel will make sure you have the best experience. If you want to see the best of Croatia or any of the former Yugoslavia, don't hesitate to contact JayWay Travel. It's personalised to your interests and you will not get better service on the ground.

JayWay Travel takes care of the details that you would like them to do and leaves you the freedom to just enjoy the trip. We arranged to have JayWay Travel transport us to hotels and airports, book hotels, book our ferry, set up walking tours, book some dinner reservations, and transport us from one country to another. It was just enough assistance to relieve the worry and and yet to make us feel like we were traveling on our own. A perfect balance!

It was a fabulous trip. JayWay is just the right mix of independent travel and hand holding when needed.

All the staff at JayWay Travel were not only extremely knowledgeable and proficient but they were really fun to work with and helped me plan the perfect trip! They listened, suggested, listened more, answered all my questions and gave me the choices to make the trip my own. I loved the process as well as the trip itself!

JayWay is good to work with:  if you know what you want, they will book it but if you need a lot of help, they can do that too! Kevin was great to work with. He made several good suggestions, including using drivers to take us from country to country in the Baltics. He was knowledgeable and helped make the trip a success. Moonika was very nice and kept in touch to be sure all was ok.

This was a Grand Tour in all respects. Great hotels and guides. Flawless execution of travel between cities. We have traveled a lot and your services were the most impressive. The Baltic states were new territory for us and we appreciate the recommendations on which cities to visit beyond the standard stops. All of the hotels were exceptional. Returning to the US has been like returning to a barbarian society. All of the tour guides were exceptional and added great value to the trip.

''We would strongly advise considering JayWay Travel for the type of "assisted independent" travel we did - customer service exceptional.'' Your favorite memory or experience from your trip?: ''There were a lot of favorable experiences - perhaps the 50th anniversary dinner. How thoughtful of you and company to make this dinner possible.''

JayWay is a unique, full service boutique travel company, and provides a very high level of customer service.  They have the information and resources an independent traveler to a new country would need for a memorable adventure.