Italy Vacation Reviews

JayWay truly goes the extra mile to remove the stress associated with travel. We felt completely taken care of with and that JayWay had our best interests in mind. That allowed us to just sit back and enjoy the ride.

Very responsive and helpful stuff. The drivers were fantastic. Jayway is only way to travel to Europe- our trip was stress free thanks to the pre-planning and the onsite contact. Exceptional communication and customer service.

The trip was FAN tastic! It really was all I'd hoped it would be and every single one of us enjoyed every minute of it.

Ciaran was very helpful in the initial planning of our trip and even more so when we had to reschedule some things due to a medical issue. He rebooked hotels and tours and rearranged the itinerary to make it work for us. Can’t thank him enough for all the good advice. Flavia provided lots of local info on what to see, where to eat, etc and was always responsive even when I had to contact her on a National holiday in Italy to reschedule a driver. Very professional while also being friendly. Excellent, responsive, knowledgeable planning team matched by top notch local service, guides, and hotels with the same qualities.

The Rome driver was masterful. Could not believe how he drove with such ease in tight spots. All drivers were informative and excellent. We felt we learned even more on this trip than a previous trip 20 years ago. The guides were excellent and would highly recommend each of them. JayWay is a great way to get a framework for your trip--nice hotels in excellent locations, just the right amount of tours for your preferences. Excellent people to work with in planning the trip and once on location--both from JayWay and the guides.

Everything was perfect. Chianti wine tours were incredible. We would choose Jayway again in an instant! Highly recommend. Jayway travel has helped us with two amazing vacations and could not say anything negative about our experiences. Would book again for sure! Until next time.

Working with Dimitriy and Melita was a joy. They both went beyond. So greatly appreciated. The professionalism was at a very high level, but more importantly always felt grateful for the special care given to me.

All tours in Rome were excellent! Wish we had high speed trains in America! It was so easy to get from city to city! We are already considering using them more next trip. Rome was incredible. We walked around a ton and there was nothing cooler than coming around a corner and running into an amazing ruin or a beautiful church. We looked at a lot of options for our trip and Jayway was the perfect fit for us! They covered all the must-dos on our list but left plenty of time for exploring on our own as well.

We were very pleased with our planning, professionalism, experience and your planning and attention to detail allowed us to enjoy our vacation. We were impressed with customer service that JayWay provided with the adverse situation with the Hotel del Corso. JayWay offers a high quality experience and stands behind their name to offer exceptional service and experience! We appreciate your compassion with addressing the hotel issues. We will be using JayWay for our next trip and highly recommend JayWay to our friends. There is no other way to travel than with JayWay!!!!!!:-)

JayWay made planning a complicated trip over multiple countries easy and more enjoyable. We would have been lost on where to stay and what to do without the help of amazing staff at JayWay.

Must see Rome with so much historical and Sorrento is so beautiful with so many lovely and romantic spots for life long memories I definitely recommend Jayway travel to my friends and everyone I know they are 5 stars no doubt!

It was an amazing experience. Extremely organized and well-planned and executed trip.

It was excellent. Jay was so kind and asked us what was our interest for the trip. Both Daniela and Nikoleta were excellent and so thoughtful. They both helped us out whenever we needed help. We've used other agencies in the past, but JayWay by far is superior to the others.

Melita has fantastic to deal with and very patient with us as we made changes to our itinerary. Both Simone and Phillipe were a fantastic support to my wife and I during our trip, and were always contactable when we were running late or wanted to alter and add things. Jayway provide knowledge and support that you would never have without the access to their local people. Jayway’s attention to detail was impressive, it made our trip so easy for us to feel like we were on a guided tour, yet having the freedom of our own trip.

Would absolutely recommend JayWay Travel to anyone of our friends. We had a great vacation and had zero issues with all of our arrangements.

JayWay Travel is excellent to work with. They handle everything so you don’t need to worry about a thing.

Absolutely fantastic. Very professional with great people and impressive website tools. Extremely organized information. It was very easy to navigate through the whole trip. I am so glad I didn’t try to do this myself. Service surpassed my expectations. I will use JayWay Travel again and refer to many friends.

I had a fabulous experience due to JayWay Travel’s attention to detail and planning. You will not be disappointed as we had the perfect experience!

If you're thinking about whether or not to use the service, don't think twice! Our vacation was a 10 out of 10 because of JayWay Travel.

Overall smooth seamless transition of all the planning into reality!! Thank You!

JayWay Travel's degree of professionalism and detail was unsurpassed. Exceeded our expectations!

JayWay Travel will go above and beyond to make your vacation perfect for you! It was so comforting to know that even the smallest details of our trip were taken care of.

We had an amazing time in Italy with the extraordinary planning and special care taken by Daniele and JayWay. He planned everything to our specifications and pleased every member of our group.

Wow, easiest vacation planning of my life! Amazing customer service, clear and easy to navigate website with so much helpful info, you planned the best and most fun time for us. Thank you JayWay Travel for the trip of a lifetime!!

I'm pleased to say we recommended JayWay Travel to several of our friends and relatives who were attending the wedding in Tuscany. In each case, those persons told us they were very pleased with the services of JayWay planning and in services in Europe.

Amazing, I have recommended JayWay Travel to everyone that felt like they were living through my videos and photos I posted. They deserved every penny and we left with our hearts and memories full.

JayWay Travel planned the perfect trip, there’s nothing we would have done differently.

JayWay Travel provided very good accommodation and tour options. We felt like it was a real service in sorting through and finding hotels and tour guides that we would not have found on our own.

JayWay Travel exceeded all of our expectations in every way possible. Booking our 12-day vacation in Italy through JayWay allowed us to fully enjoy our honeymoon and not worry about the little details. They provided us with a fully customized itinerary and peace of mind needed to truly enjoy a vacation. The service we received was always professional and attentive - our local rep, Enrico, was great! We would definitely book with JayWay Travel again, and we highly recommend them to anyone.

We highly recommend JayWay Travel. Our travel planning was easy to navigate, many choices and options provided along with clear and frequent communication. The trip was seamless, a five star experience all around!