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Italy Vacation Reviews

4.9 / 5
Average of our Guests' Ratings of our Italian vacation packages
Based on 197 reviews
Review by Joan, Eric & Elliott

As first-time European travelers planning a very meaningful heritage trip, JayWay made the entire experience completely seamless, stress-free, and worry-free from beginning to end.

– Joan, Eric & Elliott, New Jersey

Year : 2026
Visited : Italy
Itinerary : Como, Trento, Venice, Florence
Rating :
5 / 5
Review by Kim, Martin & Anthony

Our experience was perfect. They are truly professional and very helpful in planning a dream vacation. I highly recommend using Jayway.

– Kim, Martin & Anthony, New York

Year : 2026
Visited : Italy
Itinerary : Rome, Palermo, Agrigento, Ragusa, Siracusa, Taormina
Rating :
5 / 5
Review by Sara Nan Hidalgo and Group

The best travel agency. Everything was perfectly planned and went as smooth as could be!

– Sara Nan Hidalgo and Group, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Sorrento, Rome
Rating :
5 / 5
Review by Tatiana, Samir, Zoraida, Roman & Ravi

I love that we don't have to worry about a thing. From having all the transfers arranged, the tours scheduled, and dinner reservations made, we don't have to worry about the big things. We know when and where to show up, and JayWay takes care of everything else.

– Tatiana, Samir, Zoraida, Roman & Ravi, Louisiana

Year : 2026
Visited : Italy
Itinerary : Florence, Milan
Rating :
5 / 5
Review by Elizabeth, Darrin, William & Clara

Everything was arranged for a seamless experience. All of our hotels, guides and experiences were top quality and I would definitely use JayWay again.

– Elizabeth, Darrin, William & Clara, Texas

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome
Rating :
5 / 5
Review by Lyndsi, David & Claire

JayWay knows how to make vacations special and smooth. We planned as much as we wanted, and we were able to book what we wanted plus get ideas from JayWay about other activities that we ended up really enjoying.

– Lyndsi, David & Claire, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Sorrento, Naples
Rating :
5 / 5
Review by Margie & Tommy

I wouldn’t travel with anyone else but JayWay Travel. I only wish their services were global.

– Margie & Tommy, New York

Year : 2026
Visited : Italy
Itinerary : Sorrento, Ischia, Naples, Palermo, Siracusa
Rating :
4.97 / 5
Review by Asher & Deborah

Jayway provides a turn-key travel experience. If you have a clear idea of what you want, they will listen, customize a tour for you based on your input, and then arrange and organize all of the details, bringing your ideas to life. There is no need for you to deal with the minutiae, all you need to do is sit back and enjoy the tour.

– Asher & Deborah, Maryland

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Castellina in Chianti, Florence, Venice
Rating :
4.94 / 5
Review by Mary & Michael

It was wonderful! You people are experts at what you do and add so much value. Your recommendations were spot on and your guides were the best! I can't imagine a better experience.

– Mary & Michael, Idaho

Year : 2026
Visited : Italy
Itinerary : Venice, Castellina in Chianti, Monterosso Al Mare, Rome
Rating :
4.92 / 5
Review by Mary & Brian

We loved the planning phase and understanding our preferences saved us a vast amount of time. We loved our accommodations and excursions, but most of all, we felt very attended to and taken care of with whatever needs we had.

– Mary & Brian, Virginia

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Wedding Days, Florence, Sorrento
Rating :
4.9 / 5
Review by Pam, Beth, Cynthia & Dona

Jayway makes the travel easy and without worry, especially lodging, making restaurant recommendations and reservations and the ease of transport is wonderful. We loved our short trip to Italy and met the nicest guides, drivers, and lodging staff. I would highly recommend the Jay-Way!

– Pam, Beth, Cynthia & Dona, North Carolina

Year : 2026
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence
Rating :
4.86 / 5
Review by Bob, Debra & Nina

Having had the great experience that we did with JayWay travel, I would only consider future trips, letting JayWay do them for me. It took all the hassle out of travel and gave us the best experience when we were at our destination.

– Bob, Debra & Nina, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Florence
Rating :
4.85 / 5
Review by Renee & Terry

They make it so easy to travel abroad. You tell them what you want to do and they put it all into place!

– Renee & Terry, Michigan

Year : 2026
Visited : Italy
Itinerary : Venice, Rome, Sorrento
Rating :
4.84 / 5
Review by Jane & Donald

JayWay took care of the details of the trip leaving us with a worry free experience.

– Jane & Donald, Minnesota

Year : 2026
Visited : Spain, Italy
Itinerary : Barcelona, Cruise, Rome
Rating :
4.8 / 5
Review by Mitzi & Cynthia

I would recommend this company to anyone who wants to make it easy to travel and enjoy multiple attractions in cities and even countries

– Mitzi & Cynthia, Utah

Year : 2026
Visited : Greece, Italy
Itinerary : Athens, Santorini, Sorrento
Rating :
4.73 / 5
Review by Jose & Crystal

JayWay Travel exceeded my expectations and made the entire trip seamless and enjoyable. Their planning and support were outstanding, and I would highly recommend them to anyone planning a trip.

– Jose & Crystal, New York

Year : 2026
Visited : France, Italy
Itinerary : Paris, Rome
Rating :
4.7 / 5
Review by Alyssa & Darren

I could not recommend this company enough. Everything was professional and seamless. We really felt like all of our needs were met and everything was thought of.

– Alyssa & Darren, New York

Year : 2025
Visited : Italy
Itinerary : Rome, Sorrento, Naples, Taormina, Palermo
Rating :
5 / 5
Review by Linda & Paul

So many! Everything we did in Florence, Assisi and Rome was memorable! Maybe the Colosseum tour as it was a treat to have an archeologist as our private guide. Demetra (Florence guide) was awesome--they really made our tours memorable. Loved our balcony in hotel in Roma. We could see a Roman ruin from our balcony!

– Linda & Paul, New Mexico

Year : 2025
Visited : Italy
Itinerary : Florence, Rome
Rating :
5 / 5
Review by Maryann & Richard

We already spoke to a few people who were unhappy with how tiring their trip was and how they were struggling to see the important places in the city. We recommended Jayway and shared your information with them. This is our first time using a travel tour agency, and although more expensive than doing it myself, it was well worth it and we would do it again.

– Maryann & Richard, New York

Year : 2025
Visited : Italy
Itinerary : Palermo, Taormina, Siracusa
Rating :
5 / 5
Review by Victoria & Angela

You planned a perfect trip for us thank you everyone we dealt with were great the guides Georgina was so helpful it really was planned well

– Victoria & Angela, Massachusetts

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Joseph & Bobbie

Almost concierge-like service from initial query to completion of the trip. Other than getting married on Kauai, our absolute best travel experience ever.

– Joseph & Bobbie, Indiana

Year : 2025
Visited : Italy
Itinerary : Costa Smeralda, Inland Sardinia, Alghero
Rating :
5 / 5
Review by Patty & Brian

Using JayWay travel takes the guesswork and stress out of the planning with no anxiety for transfers, excursions and experiences. They made our trip seamless. I can't imagine making this journey with out them.

– Patty & Brian, Georgia

Year : 2025
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Ischia, Naples
Rating :
5 / 5
Review by Natalie

This was my second time using the company and I know I’ll be back.

– Natalie, Florida

Year : 2025
Visited : Italy
Itinerary : Venice, Milan, Como
Rating :
5 / 5
Review by Allen, Margaret, Michael, Angela, Denise & Donald

Exactly what we were looking for. Solid advice in the planning process. Amazing support throughout our trip

– Allen, Margaret, Michael, Angela, Denise & Donald, Connecticut

Year : 2025
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Janice, Mark, Max & Natalie

Traveling to a foreign country can be nerve-wracking but JayWay made sure we were well taken care of and (mostly) worry-free. They make excellent recommendations for hotels and activities.

– Janice, Mark, Max & Natalie, Ohio

Year : 2025
Visited : Italy
Itinerary : Florence, Rome, Sorrento, Naples
Rating :
5 / 5
Review by Kerri, Christopher & Austin

Seamless! Takes the stress out of planning! Jayway really listens to their client and finds great options to make the trip unforgettable!

– Kerri, Christopher & Austin, New Jersey

Year : 2025
Visited : Italy
Itinerary : Rome, Naples, Ischia, Naples, Rome
Rating :
5 / 5
Review by Andrea & George

I struggled finding a travel company that goes the extra mile to assure customer service is accessible, especially when traveling overseas. I stumbled across JayWay Travel and decided to allow them to book all activities, flights, and dining. I would recommend JayWay to anyone who seeks a seamless travel experience and great customer services available 24/7.

– Andrea & George, Georgia

Year : 2025
Visited : Italy
Itinerary : Rome, Sorrento, Capri, Rome
Rating :
5 / 5
Review by Lynn & Evan

JayWay make a bespoke trip the best without exceeding your budget!

– Lynn & Evan, California

Year : 2025
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Venice
Rating :
5 / 5
Review by Joanne, Warren, Frank & Linda

JayWay Travel's knowledge of the areas, attention to detail, and selection of excellent providers made our trip such a wonderful experience.

– Joanne, Warren, Frank & Linda, Pennsylvania

Year : 2025
Visited : Italy
Itinerary : Venice, Florence, Castellina in Chianti, Monterosso Al Mare
Rating :
5 / 5
Review by Arnel, Shannon, Jason, Sandy, Gary, Cindy, Jonathan & Christine

JayWay travel was awesome from the planning stage to the local area support and ensured that all the details of the trip were taken care of. They have my highest possible recommendation for use when planning a trip to Italy, I only wish that they covered the entire globe.

– Arnel, Shannon, Jason, Sandy, Gary, Cindy, Jonathan & Christine, Hawaii

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5