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Italy Vacation Reviews

4.9 / 5
Average of our Guests' Ratings of our Italian vacation packages
Based on 98 reviews
Review by Jordan & Kevin
Jordan & Kevin
Delaware

JayWay truly goes the extra mile to remove the stress associated with travel. We felt completely taken care of with and that JayWay had our best interests in mind. That allowed us to just sit back and enjoy the ride.

Year : 2023
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
5 / 5
Review by Jessica & Christopher
Jessica & Christopher
Ohio

Very responsive and helpful stuff. The drivers were fantastic. Jayway is only way to travel to Europe- our trip was stress free thanks to the pre-planning and the onsite contact. Exceptional communication and customer service.

Year : 2023
Visited : Italy
Itinerary : Venice, Rome, Positano, Naples
Rating :
5 / 5
Review by Kristin, Robert, Cassidy & Casey
Kristin, Robert, Cassidy & Casey

The trip was FAN tastic! It really was all I'd hoped it would be and every single one of us enjoyed every minute of it.

Year : 2023
Visited : Italy
Itinerary : Rome, Florence, Castellina in Chianti, Florence, Naples, Ravello, Positano, Naples
Rating :
5 / 5
Review by Tracy & David
Tracy & David
Pennsylvania

Ciaran was very helpful in the initial planning of our trip and even more so when we had to reschedule some things due to a medical issue. He rebooked hotels and tours and rearranged the itinerary to make it work for us. Can’t thank him enough for all the good advice. Flavia provided lots of local info on what to see, where to eat, etc and was always responsive even when I had to contact her on a National holiday in Italy to reschedule a driver. Very professional while also being friendly. Excellent, responsive, knowledgeable planning team matched by top notch local service, guides, and hotels with the same qualities.

Year : 2023
Visited : Italy
Itinerary : Lecce, Monopoli, Venice, Cruise, Venice
Rating :
5 / 5
Review by Amber, Todd, Henry & Frank
Amber, Todd, Henry & Frank
Minnesota

The Rome driver was masterful. Could not believe how he drove with such ease in tight spots. All drivers were informative and excellent. We felt we learned even more on this trip than a previous trip 20 years ago. The guides were excellent and would highly recommend each of them. JayWay is a great way to get a framework for your trip--nice hotels in excellent locations, just the right amount of tours for your preferences. Excellent people to work with in planning the trip and once on location--both from JayWay and the guides.

Year : 2023
Visited : Italy
Itinerary : Rome, Florence
Rating :
5 / 5
Review by Robyn & Matthew
Robyn & Matthew
Ontario

Everything was perfect. Chianti wine tours were incredible. We would choose Jayway again in an instant! Highly recommend. Jayway travel has helped us with two amazing vacations and could not say anything negative about our experiences. Would book again for sure! Until next time.

Year : 2023
Visited : Italy
Itinerary : Venice, Florence, Positano, Rome
Rating :
4.8 / 5
Review by Elizabeth & Mark
Elizabeth & Mark
Connecticut

Working with Dimitriy and Melita was a joy. They both went beyond. So greatly appreciated. The professionalism was at a very high level, but more importantly always felt grateful for the special care given to me.

Year : 2023
Visited : Italy
Itinerary : Palermo, Agrigento, Taormina, Milan, Rome
Rating :
4.6 / 5
Review by Adrienne & Daniel
Adrienne & Daniel
Ohio

All tours in Rome were excellent! Wish we had high speed trains in America! It was so easy to get from city to city! We are already considering using them more next trip. Rome was incredible. We walked around a ton and there was nothing cooler than coming around a corner and running into an amazing ruin or a beautiful church. We looked at a lot of options for our trip and Jayway was the perfect fit for us! They covered all the must-dos on our list but left plenty of time for exploring on our own as well.

Year : 2023
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.4 / 5
Review by Radine, Edward, Eden & Dayne
Radine, Edward, Eden & Dayne
West Virginia

We were very pleased with our planning, professionalism, experience and your planning and attention to detail allowed us to enjoy our vacation. We were impressed with customer service that JayWay provided with the adverse situation with the Hotel del Corso. JayWay offers a high quality experience and stands behind their name to offer exceptional service and experience! We appreciate your compassion with addressing the hotel issues. We will be using JayWay for our next trip and highly recommend JayWay to our friends. There is no other way to travel than with JayWay!!!!!!:-)

Year : 2023
Visited : France, Italy
Itinerary : Paris, Florence, Levanto, Venice
Rating :
5 / 5
Review by Tina, William, Chance & Caleb
Tina, William, Chance & Caleb
Texas

JayWay made planning a complicated trip over multiple countries easy and more enjoyable. We would have been lost on where to stay and what to do without the help of amazing staff at JayWay.

Year : 2023
Visited : Italy, Greece
Itinerary : Venice, Rome, Santorini, Athens
Rating :
4.8 / 5
Review by Peter, Kien & Melissa
Peter, Kien & Melissa
California

Must see Rome with so much historical and Sorrento is so beautiful with so many lovely and romantic spots for life long memories I definitely recommend Jayway travel to my friends and everyone I know they are 5 stars no doubt!

Year : 2023
Visited : Italy, France
Itinerary : Rome, Sorrento, Florence, Venice, Paris
Rating :
4.8 / 5
Review by Tammy & Rhonda
Tammy & Rhonda
Virginia

It was an amazing experience. Extremely organized and well-planned and executed trip.

Year : 2023
Visited : Greece, Italy, France
Itinerary : Athens, Santorini, Rome, Florence, Venice, Paris
Rating :
5 / 5
Review by Deborah & Richard
Deborah & Richard
California

It was excellent. Jay was so kind and asked us what was our interest for the trip. Both Daniela and Nikoleta were excellent and so thoughtful. They both helped us out whenever we needed help. We've used other agencies in the past, but JayWay by far is superior to the others.

Year : 2023
Visited : Italy, Slovenia, Croatia
Itinerary : Naples, Rome, Castellina in Chianti, Florence, Venice, Ljubljana, Rovinj, Plitvice, Split, Hvar, Dubrovnik
Rating :
5 / 5
Review by Simon & Lisa
Simon & Lisa

Melita has fantastic to deal with and very patient with us as we made changes to our itinerary. Both Simone and Phillipe were a fantastic support to my wife and I during our trip, and were always contactable when we were running late or wanted to alter and add things. Jayway provide knowledge and support that you would never have without the access to their local people. Jayway’s attention to detail was impressive, it made our trip so easy for us to feel like we were on a guided tour, yet having the freedom of our own trip.

Year : 2023
Visited : Germany, Italy, Greece
Itinerary : Frankfurt, Rome, Positano, Sorrento, Naples, Santorini, Paros, Naxos, Athens, Frankfurt
Rating :
4.8 / 5
Review by Kyle & Chelsea
Kyle & Chelsea
Arizona

Would absolutely recommend JayWay Travel to anyone of our friends. We had a great vacation and had zero issues with all of our arrangements.

Year : 2022
Visited : Italy
Itinerary : Rome, Sorrento, Naples, Florence, Castellina in Chianti, Florence, Venice
Rating :
5 / 5
Review by Veronica & Kevin
Veronica & Kevin
Georgia

JayWay Travel is excellent to work with. They handle everything so you don’t need to worry about a thing.

Year : 2022
Visited : Italy
Itinerary : Milan, Lake Como, Venice
Rating :
5 / 5
Review by Mike, Viviana & Nicholas
Mike, Viviana & Nicholas
Georgia

Absolutely fantastic. Very professional with great people and impressive website tools. Extremely organized information. It was very easy to navigate through the whole trip. I am so glad I didn’t try to do this myself. Service surpassed my expectations. I will use JayWay Travel again and refer to many friends.

Year : 2022
Visited : Italy
Itinerary : Milan, Venice, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Denise, Anita, Maureen, Mary, Jenny, Valerie & Rose
Denise, Anita, Maureen, Mary, Jenny, Valerie & Rose
Virginia

I had a fabulous experience due to JayWay Travel’s attention to detail and planning. You will not be disappointed as we had the perfect experience!

Year : 2022
Visited : Italy
Itinerary : Venice, Florence, Trequanda, Rome
Rating :
5 / 5
Review by Shanna & Michael
Shanna & Michael
Illinois

If you're thinking about whether or not to use the service, don't think twice! Our vacation was a 10 out of 10 because of JayWay Travel.

Year : 2022
Visited : Italy
Itinerary : Florence, Sorrento
Rating :
5 / 5
Review by Eileen, Boyer, Rowan, Nolan & Aine
Eileen, Boyer, Rowan, Nolan & Aine
New York

Overall smooth seamless transition of all the planning into reality!! Thank You!

Year : 2022
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
5 / 5
Review by Mark & Karen
Mark & Karen
New York

JayWay Travel's degree of professionalism and detail was unsurpassed. Exceeded our expectations!

Year : 2022
Visited : Italy
Itinerary : Palermo, Ragusa, Siracusa, Etna, Salina, Lipari, Catania
Rating :
5 / 5
Review by Cheryl & Annie
Cheryl & Annie
California

JayWay Travel will go above and beyond to make your vacation perfect for you! It was so comforting to know that even the smallest details of our trip were taken care of.

Year : 2022
Visited : Italy
Itinerary : Venice, Florence, Rome
Rating :
5 / 5
Review by Tina, George, Andrew & Angelica
Tina, George, Andrew & Angelica
California

We had an amazing time in Italy with the extraordinary planning and special care taken by Daniele and JayWay. He planned everything to our specifications and pleased every member of our group.

Year : 2022
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento, Naples
Rating :
5 / 5
Review by Kathleen, Casey & Taylor
Kathleen, Casey & Taylor
New Mexico

Wow, easiest vacation planning of my life! Amazing customer service, clear and easy to navigate website with so much helpful info, you planned the best and most fun time for us. Thank you JayWay Travel for the trip of a lifetime!!

Year : 2022
Visited : Italy
Itinerary : Sorrento, Rome, Florence, Venice
Rating :
5 / 5
Review by Robert & Bonnie
Robert & Bonnie
New York

I'm pleased to say we recommended JayWay Travel to several of our friends and relatives who were attending the wedding in Tuscany. In each case, those persons told us they were very pleased with the services of JayWay planning and in services in Europe.

Year : 2022
Visited : Italy
Itinerary : Rome, Siena, Tuscan Wedding, Siena, Florence, Verona, Sirmione, Milan, Lake Como
Rating :
5 / 5
Review by Aruj & Ryan
Aruj & Ryan
New Jersey

Amazing, I have recommended JayWay Travel to everyone that felt like they were living through my videos and photos I posted. They deserved every penny and we left with our hearts and memories full.

Year : 2022
Visited : Italy
Itinerary : Milan, Florence, Castellina in Chianti, Florence, Sorrento, Naples, Milan
Rating :
5 / 5
Review by Alexandra, Victoria & Margaret
Alexandra, Victoria & Margaret
New York

JayWay Travel planned the perfect trip, there’s nothing we would have done differently.

Year : 2022
Visited : Italy
Itinerary : Rome, Florence, Rome
Rating :
5 / 5
Review by Carol Ann & Stephen
Carol Ann & Stephen
Ohio

JayWay Travel provided very good accommodation and tour options. We felt like it was a real service in sorting through and finding hotels and tour guides that we would not have found on our own.

Year : 2022
Visited : Italy
Itinerary : Montepulciano, Florence, Lecce, Monopoli, Bari
Rating :
5 / 5
Review by Margarita & Josh
Margarita & Josh
California

JayWay Travel exceeded all of our expectations in every way possible. Booking our 12-day vacation in Italy through JayWay allowed us to fully enjoy our honeymoon and not worry about the little details. They provided us with a fully customized itinerary and peace of mind needed to truly enjoy a vacation. The service we received was always professional and attentive - our local rep, Enrico, was great! We would definitely book with JayWay Travel again, and we highly recommend them to anyone.

Year : 2022
Visited : Italy
Itinerary : Rome, Sorrento, Florence
Rating :
5 / 5
Review by Kathie & Laura
Kathie & Laura

We highly recommend JayWay Travel. Our travel planning was easy to navigate, many choices and options provided along with clear and frequent communication. The trip was seamless, a five star experience all around!

Year : 2022
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Venice, Venice
Rating :
5 / 5
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