Get Flexible Booking For Free
Get Custom Trip Plan
Destinations

Trip Ideas

Itineraries

Themes

Travel Styles

About Us

1 800 344 5785

Italy Vacation Reviews

4.9 / 5
Average of our Guests' Ratings of our Italian vacation packages
Based on 206 reviews
Review by Paul, JoAnne, BonniJo, James, Daniel, Leah & Walker

We had an outstanding experience working with JayWay Travel for our trip to Italy. They were incredibly thoughtful, professional, and making the entire journey feel seamless and personalized, like having a trusted friend helping plan the perfect vacation.

– Paul, JoAnne, BonniJo, James, Daniel, Leah & Walker, Michigan

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Lucca, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Joan, Eric & Elliott

As first-time European travelers planning a very meaningful heritage trip, JayWay made the entire experience completely seamless, stress-free, and worry-free from beginning to end.

– Joan, Eric & Elliott, New Jersey

Year : 2026
Visited : Italy
Itinerary : Como, Trento, Venice, Florence
Rating :
5 / 5
Review by Kim, Martin & Anthony

Our experience was perfect. They are truly professional and very helpful in planning a dream vacation. I highly recommend using Jayway.

– Kim, Martin & Anthony, New York

Year : 2026
Visited : Italy
Itinerary : Rome, Palermo, Agrigento, Ragusa, Siracusa, Taormina
Rating :
5 / 5
Review by Sara Nan Hidalgo and Group

The best travel agency. Everything was perfectly planned and went as smooth as could be!

– Sara Nan Hidalgo and Group, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Sorrento, Rome
Rating :
5 / 5
Review by Tatiana, Samir, Zoraida, Roman & Ravi

I love that we don't have to worry about a thing. From having all the transfers arranged, the tours scheduled, and dinner reservations made, we don't have to worry about the big things. We know when and where to show up, and JayWay takes care of everything else.

– Tatiana, Samir, Zoraida, Roman & Ravi, Louisiana

Year : 2026
Visited : Italy
Itinerary : Florence, Milan
Rating :
5 / 5
Review by Elizabeth, Darrin, William & Clara

Everything was arranged for a seamless experience. All of our hotels, guides and experiences were top quality and I would definitely use JayWay again.

– Elizabeth, Darrin, William & Clara, Texas

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome
Rating :
5 / 5
Review by Lyndsi, David & Claire

JayWay knows how to make vacations special and smooth. We planned as much as we wanted, and we were able to book what we wanted plus get ideas from JayWay about other activities that we ended up really enjoying.

– Lyndsi, David & Claire, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Sorrento, Naples
Rating :
5 / 5
Review by Margie & Tommy

I wouldn’t travel with anyone else but JayWay Travel. I only wish their services were global.

– Margie & Tommy, New York

Year : 2026
Visited : Italy
Itinerary : Sorrento, Ischia, Naples, Palermo, Siracusa
Rating :
4.97 / 5
Review by Asher & Deborah

Jayway provides a turn-key travel experience. If you have a clear idea of what you want, they will listen, customize a tour for you based on your input, and then arrange and organize all of the details, bringing your ideas to life. There is no need for you to deal with the minutiae, all you need to do is sit back and enjoy the tour.

– Asher & Deborah, Maryland

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Castellina in Chianti, Florence, Venice
Rating :
4.94 / 5
Review by Mary & Michael

It was wonderful! You people are experts at what you do and add so much value. Your recommendations were spot on and your guides were the best! I can't imagine a better experience.

– Mary & Michael, Idaho

Year : 2026
Visited : Italy
Itinerary : Venice, Castellina in Chianti, Monterosso Al Mare, Rome
Rating :
4.92 / 5
Review by Mary & Brian

We loved the planning phase and understanding our preferences saved us a vast amount of time. We loved our accommodations and excursions, but most of all, we felt very attended to and taken care of with whatever needs we had.

– Mary & Brian, Virginia

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Wedding Days, Florence, Sorrento
Rating :
4.9 / 5
Review by Jane & Joe

Our time in Puglia was nothing short of extraordinary and much of that is thanks to the outstanding service provided by Daniele. We never felt like clients; we felt like honored guests. His combination of professionalism, kindness, and expertise made this trip one of our most memorable travel experiences.

– Jane & Joe, Virginia

Year : 2026
Visited : Italy
Itinerary : Bari, Monopoli, Matera, Otranto, Brindisi
Rating :
4.87 / 5
Review by Pam, Beth, Cynthia & Dona

Jayway makes the travel easy and without worry, especially lodging, making restaurant recommendations and reservations and the ease of transport is wonderful. We loved our short trip to Italy and met the nicest guides, drivers, and lodging staff. I would highly recommend the Jay-Way!

– Pam, Beth, Cynthia & Dona, North Carolina

Year : 2026
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence
Rating :
4.86 / 5
Review by Bob, Debra & Nina

Having had the great experience that we did with JayWay travel, I would only consider future trips, letting JayWay do them for me. It took all the hassle out of travel and gave us the best experience when we were at our destination.

– Bob, Debra & Nina, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Florence
Rating :
4.85 / 5
Review by Renee & Terry

They make it so easy to travel abroad. You tell them what you want to do and they put it all into place!

– Renee & Terry, Michigan

Year : 2026
Visited : Italy
Itinerary : Venice, Rome, Sorrento
Rating :
4.84 / 5
Review by Ruth & Rico

Professional and accommodating. They took care of us from the planning until the end of the trip. I was not expecting to have a local representative when I started the booking process. Stress free travel.

– Ruth & Rico, New Mexico

Year : 2026
Visited : Italy
Itinerary : Naples, Minori, Naples, Alghero, Santa Teresa di Gallura, Costa Smeralda, Naples
Rating :
4.67 / 5
Review by Betsy & Jesse

As a full-time working mom, I really wanted to take this trip but simply didn't have the time to research and plan everything myself. Having expert support made the entire process so much easier. Every detail was handled for us, thoughtful recommendations were provided, and the whole experience came together seamlessly.

– Betsy & Jesse, Georgia

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.56 / 5
Review by Susan & Dean

I have already told friends and family how great this trip was thanks to JayWay.

– Susan & Dean, Kentucky

Year : 2026
Visited : Italy, Malta
Itinerary : Rome, Naples, Sorrento, Siracusa, Taormina, Valletta
Rating :
4.95 / 5
Review by Donald & Susan

Top quality people and service helping us with the entire trip.

– Donald & Susan, California

Year : 2026
Visited : France, Italy
Itinerary : Paris, Amboise, Venice, Verona, Lake Maggiore, Milan
Rating :
4.91 / 5
Review by Janese & Dominic

Just do it. And do it now. Use Jayway, you won't regret it. They take all the stress out and you can just focus on being on location.

– Janese & Dominic, Tennessee

Year : 2026
Visited : Italy, Greece
Itinerary : Rome, Sorrento, Santorini, Mykonos, Athens
Rating :
4.88 / 5
Review by Jane & Donald

JayWay took care of the details of the trip leaving us with a worry free experience.

– Jane & Donald, Minnesota

Year : 2026
Visited : Spain, Italy
Itinerary : Barcelona, Cruise, Rome
Rating :
4.8 / 5
Review by Mitzi & Cynthia

I would recommend this company to anyone who wants to make it easy to travel and enjoy multiple attractions in cities and even countries

– Mitzi & Cynthia, Utah

Year : 2026
Visited : Greece, Italy
Itinerary : Athens, Santorini, Sorrento
Rating :
4.73 / 5
Review by Jose & Crystal

JayWay Travel exceeded my expectations and made the entire trip seamless and enjoyable. Their planning and support were outstanding, and I would highly recommend them to anyone planning a trip.

– Jose & Crystal, New York

Year : 2026
Visited : France, Italy
Itinerary : Paris, Rome
Rating :
4.7 / 5
Review by Joe & Brian

Took care of everything, was responsive and helpful the entire time.

– Joe & Brian, California

Year : 2026
Visited : Czech Republic, Austria, Italy
Itinerary : Prague, Vienna, Venice, Florence, Rome
Rating :
5 / 5
Review by Tom & Suzanne

Our experience with Jayway Travel was unbelievable. Such attention to detail by all your staff made our trip so enjoyable.

– Tom & Suzanne, North Carolina

Year : 2026
Visited : France, Spain, Italy
Itinerary : Paris, Barcelona, Rome
Rating :
4.88 / 5
Review by Alyssa & Darren

I could not recommend this company enough. Everything was professional and seamless. We really felt like all of our needs were met and everything was thought of.

– Alyssa & Darren, New York

Year : 2025
Visited : Italy
Itinerary : Rome, Sorrento, Naples, Taormina, Palermo
Rating :
5 / 5
Review by Linda & Paul

So many! Everything we did in Florence, Assisi and Rome was memorable! Maybe the Colosseum tour as it was a treat to have an archeologist as our private guide. Demetra (Florence guide) was awesome--they really made our tours memorable. Loved our balcony in hotel in Roma. We could see a Roman ruin from our balcony!

– Linda & Paul, New Mexico

Year : 2025
Visited : Italy
Itinerary : Florence, Rome
Rating :
5 / 5
Review by Maryann & Richard

We already spoke to a few people who were unhappy with how tiring their trip was and how they were struggling to see the important places in the city. We recommended Jayway and shared your information with them. This is our first time using a travel tour agency, and although more expensive than doing it myself, it was well worth it and we would do it again.

– Maryann & Richard, New York

Year : 2025
Visited : Italy
Itinerary : Palermo, Taormina, Siracusa
Rating :
5 / 5
Review by Victoria & Angela

You planned a perfect trip for us thank you everyone we dealt with were great the guides Georgina was so helpful it really was planned well

– Victoria & Angela, Massachusetts

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Joseph & Bobbie

Almost concierge-like service from initial query to completion of the trip. Other than getting married on Kauai, our absolute best travel experience ever.

– Joseph & Bobbie, Indiana

Year : 2025
Visited : Italy
Itinerary : Costa Smeralda, Inland Sardinia, Alghero
Rating :
5 / 5