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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5
Average of our Guests' Ratings of our tour packages. Based on 781 reviews
Travel and LeisureFodorsUSA TodayNew York TimesNational GeographicWashington PostVogue
Review by Theresa & Joseph

This is the way to see London. Personalized care and door to door service. Memories for a lifetime

– Theresa & Joseph, Florida

Year : 2026
Visited : France, United Kingdom
Itinerary : Marriotts village d’ile-de-France, London
Rating :
5 / 5
Review by Matt, Erin, William & Carol

Smooth and easy. I provided the brackets of days and times, the JayWay team returned a proposal which we adjusted and tailored.

– Matt, Erin, William & Carol, West Virginia

Year : 2026
Visited : Portugal
Itinerary : Porto, Douro Valley, Porto, Lisbon
Rating :
5 / 5
Review by David & Chrispy

I will recommend you as a travel advisor to anyone who is interested in traveling in Europe

– David & Chrispy, Florida

Year : 2026
Visited : Poland
Itinerary : Warsaw, Krakow, Warsaw
Rating :
4.6 / 5
Review by Denise, Diane & Shannon

Love working with Jayway! This is my 2nd time and they are the best!

– Denise, Diane & Shannon, Florida

Year : 2026
Visited : Greece
Itinerary : Athens, Santorini, Mykonos, Athens
Rating :
4.95 / 5
Review by Sandra, Carlos, Alexa & Emmanuel

They know what they are doing and Maria cares about the people she’s working with.

– Sandra, Carlos, Alexa & Emmanuel, New York

Year : 2026
Visited : Portugal
Itinerary : Lisbon, Lagos
Rating :
5 / 5
Review by Sally & Shane

Traveling with JayWay is like having a friend at the destination who shares all of the best hotels, restaurants sights and takes care of arranging lodging and transportation. It's the best way to travel.

– Sally & Shane, Oregon

Year : 2026
Visited : Hungary, Czech Republic
Itinerary : Budapest, Prague
Rating :
5 / 5
Review by Gerardo & Maria

This is my third trip with Jay way and you deliver what you promised we think the trip was great only few details can be improved but we are very satisfied and we will consider Jay way for future travel

– Gerardo & Maria, North Carolina

Year : 2026
Visited : Poland, Slovakia, Hungary
Itinerary : Warsaw, Krakow, Bratislava, Budapest
Rating :
4.72 / 5
Review by Loretta, Valerie, Anthony & Edwin

We are so pleased with our experience. You made our trip feel effortless and enjoyable. Every detail was handled with professionalism and care. Your knowledge and planning allowed us to have a truly memorable vacation.

– Loretta, Valerie, Anthony & Edwin, New Jersey

Year : 2026
Visited : Spain
Itinerary : Malaga, Granada, Seville, Madrid
Rating :
4.79 / 5
Review by Jane & Joe

Our time in Puglia was nothing short of extraordinary and much of that is thanks to the outstanding service provided by Daniele. We never felt like clients; we felt like honored guests. His combination of professionalism, kindness, and expertise made this trip one of our most memorable travel experiences.

– Jane & Joe, Virginia

Year : 2026
Visited : Italy
Itinerary : Bari, Monopoli, Matera, Otranto, Brindisi
Rating :
4.87 / 5
Review by Tom & Suzanne

Our experience with Jayway Travel was unbelievable. Such attention to detail by all your staff made our trip so enjoyable.

– Tom & Suzanne, North Carolina

Year : 2026
Visited : France, Spain, Italy
Itinerary : Paris, Barcelona, Rome
Rating :
4.88 / 5
Review by Susan & Judy

Very organized and was available to us throughout the travel. It was a good way to organize travel and not in a large group. It was organized that allowed us to have free time to discover the locations on our own that did not need to be an organized tour.

– Susan & Judy, Florida

Year : 2026
Visited : Poland
Itinerary : Warsaw, Zakopane, Krakow
Rating :
4.88 / 5
Review by Janese & Dominic

Just do it. And do it now. Use Jayway, you won't regret it. They take all the stress out and you can just focus on being on location.

– Janese & Dominic, Tennessee

Year : 2026
Visited : Italy, Greece
Itinerary : Rome, Sorrento, Santorini, Mykonos, Athens
Rating :
4.88 / 5
Review by Paul, JoAnne, BonniJo, James, Daniel, Leah & Walker

We had an outstanding experience working with JayWay Travel for our trip to Italy. They were incredibly thoughtful, professional, and making the entire journey feel seamless and personalized, like having a trusted friend helping plan the perfect vacation.

– Paul, JoAnne, BonniJo, James, Daniel, Leah & Walker, Michigan

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Lucca, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Michael & MICHAEL

JayWay is very knowledgeable about the locations they advise on and can provide excellent recommendations for hotels and attractions. Their drivers and guides enhance your experience.

– Michael & MICHAEL, Pennsylvania

Year : 2026
Visited : Poland
Itinerary : Warsaw, Lublin, Rzeszow, Krakow
Rating :
4.96 / 5
Review by Joan, Eric & Elliott

As first-time European travelers planning a very meaningful heritage trip, JayWay made the entire experience completely seamless, stress-free, and worry-free from beginning to end.

– Joan, Eric & Elliott, New Jersey

Year : 2026
Visited : Italy
Itinerary : Como, Trento, Venice, Florence
Rating :
5 / 5
Review by Lloyd & Darcy Lynn

Wonderful tour experience and our third trip planned through JayWay.

– Lloyd & Darcy Lynn, New York

Year : 2026
Visited : Greece
Itinerary : Athens, Nafplio, Naxos, Chania
Rating :
4.89 / 5
Review by John, Kathy, Vicki, Pam & Dianne

JayWay made it possible to thoroughly enjoy Peru and learn about its history, its people and its culture without fretting over arrangements for transportation, hotels and tours.

– John, Kathy, Vicki, Pam & Dianne, Oregon

Year : 2026
Visited : Peru
Itinerary : Lima, Tambopata Jungle, Ollantaytambo, Machu Picchu Pueblo, Ollantaytambo, Sacred Valley Resorts, Cusco, Arequipa, Lima
Rating :
4.82 / 5
Review by Ruth & Rico

Professional and accommodating. They took care of us from the planning until the end of the trip. I was not expecting to have a local representative when I started the booking process. Stress free travel.

– Ruth & Rico, New Mexico

Year : 2026
Visited : Italy
Itinerary : Naples, Minori, Naples, Alghero, Santa Teresa di Gallura, Costa Smeralda, Naples
Rating :
4.67 / 5
Review by Neal & Josefina

I’ve become a big fan of Jay Way. I have already recommended them to others and plan on using them again in the future if the opportunity arises

– Neal & Josefina, Maryland

Year : 2026
Visited : Montenegro, Croatia, Slovenia
Itinerary : Kotor, Dubrovnik, Korcula, Hvar, Split, Zadar, Plitvice, Zagreb, Ljubljana, Bled
Rating :
4.94 / 5