Get Custom Trip Plan
Destinations

Trip Ideas

Itineraries

Themes

Travel Styles

About Us

1 800 344 5785

Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5
Average of our Guests' Ratings of our tour packages. Based on 808 reviews
Travel and LeisureFodorsUSA TodayNew York TimesNational GeographicWashington PostVogue
Review by Molly & Ryan

JayWay takes the stress out of traveling and is like your own private concierge, making sure your trip runs smoothly. The personalization of your trip makes you feel truly catered to.

– Molly & Ryan, Kansas

Year : 2026
Visited : Croatia
Itinerary : Split, Hvar, Dubrovnik
Rating :
4.93 / 5
Review by Ginger, Charlies & Spencer

JayWay was very helpful, knowledgable and efficient when planning our trip for us, this being the first time to each of our stops. They also gave us plenty of suggestions for activities to do on our own.

– Ginger, Charlies & Spencer, Idaho

Year : 2026
Visited : Portugal, Spain
Itinerary : Porto, Lisbon, Lagos, Seville
Rating :
4.45 / 5
Review by Bill & Patricia

Don’t even give it a second thought, do it and use them you will be glad you did. We are already talking about next years trip with them.

– Bill & Patricia, Florida

Year : 2026
Visited : Italy
Itinerary : Venice, Florence, Rome, Sorrento
Rating :
5 / 5
Review by Tina & Craig

We so enjoyed working with Jayway. They made our dream vacation come true. We will work with Jayway in the future.

– Tina & Craig, New Mexico

Year : 2026
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
4.9 / 5
Review by Christine, Harry, Dylan & Maelle

They take away what you dream of seeing and make it a reality! The personal website is easy to use and contains literally everything you need to know about your trip in your hands!

– Christine, Harry, Dylan & Maelle, Virginia

Year : 2026
Visited : Greece
Itinerary : Athens, Meteora, Athens, Naxos, Santorini, Athens
Rating :
4.83 / 5
Review by Donna, Maureen, Jim, Lillian & Eugene

If you are planning a trip to a country you are not familiar with, use JayWay. They will help you plan your trip so that you get to see what you want to see. They will make it easy. We highly recommend using JayWay for your travel needs.

– Donna, Maureen, Jim, Lillian & Eugene, New Jersey

Year : 2026
Visited : Poland
Itinerary : Warsaw, Krakow, Wroclaw, Warsaw
Rating :
5 / 5
Review by Christopher, Gretchen, Anneliese & August

JayWay made planning this trip easy and very flexible. We had numerous options to pick from, but never felt overwhelmed, and the staff did the hard work so we could focus on enjoying ourselves.

– Christopher, Gretchen, Anneliese & August, Wisconsin

Year : 2026
Visited : Germany, Austria
Itinerary : Frankfurt, Heidelberg, Schiltach, Garmisch-Partenkirchen, Salzburg, Munich
Rating :
4.8 / 5
Review by Erin, David, Liliana & Brendan

The were excellent from start to finish: They helped us go from a dream to booked in one week, and when you get there, you can't beat the on-the-ground, in-country service. It's like having a local travel agent by your side the whole time.

– Erin, David, Liliana & Brendan, Ohio

Year : 2026
Visited : Greece
Itinerary : Athens, Naxos, Santorini, Athens
Rating :
5 / 5
Review by Frank & Vincent

Excellent experience, attentive service, great/informative app. 1st class accommodations 24/7 - we did not have to think about anything other than enjoying ourselves.

– Frank & Vincent, Louisiana

Year : 2026
Visited : Italy, Croatia
Itinerary : Florence, Sorrento, Dubrovnik, Hvar, Split, Rome
Rating :
4.83 / 5
Review by Gail, Annette & Jody

I would highly recommend Jayway. You were so accommodating and helpful throughout the entire experience. Thank you.

– Gail, Annette & Jody, Georgia

Year : 2026
Visited : Italy
Itinerary : Castellina in Chianti
Rating :
5 / 5
Review by Yvonne & Leevi

We will definitely use JayWay travel for next trip!

– Yvonne & Leevi, South Carolina

Year : 2026
Visited : Italy, Greece
Itinerary : Rome, Venice, Santorini, Heraklion, Athens
Rating :
5 / 5
Review by Quincy, Waskesia & Kenadie

You guys ROCK!! Working with you was easy and you made this trip special for our daughter.

– Quincy, Waskesia & Kenadie, Alabama

Year : 2026
Visited : Italy, Greece
Itinerary : Rome, Sorrento, Santorini, Athens
Rating :
4.77 / 5
Review by Tonya, Stephan & Marissa

Don't wait to make memories-make them now! Take the plunge and go on the trip your been thinking about taking forever-you won't regret it!!!

– Tonya, Stephan & Marissa, Colorado

Year : 2026
Visited : France, Germany, Austria
Itinerary : Bayeux, Paris, Munich, Innsbruck, Kufstein, Salzburg
Rating :
4.92 / 5
Review by Eric & Catherine

JayWay always delivers. It's somewhat easy to plan a trip these days on-line but what JayWay does most importantly is provide on-site expert support from the moment you reach your destination and gives you an absolutely stress free vacation with trusted hotels, transfers and tours.

– Eric & Catherine, Rhode Island

Year : 2026
Visited : France, Italy, Switzerland
Itinerary : Nice, Monterosso Al Mare, Como, Lugano
Rating :
4.97 / 5
Review by Joe & Brian

Took care of everything, was responsive and helpful the entire time.

– Joe & Brian, California

Year : 2026
Visited : Czech Republic, Austria, Italy
Itinerary : Prague, Vienna, Venice, Florence, Rome
Rating :
5 / 5
Review by Joan, Gary, Kinta & Peter

Every detail came off great especially the transportation. Also we knew we had attentive help if any changes or issues arose.

– Joan, Gary, Kinta & Peter, Connecticut

Year : 2026
Visited : Italy
Itinerary : Sorrento, Siracusa, Taormina
Rating :
5 / 5
Review by Albert & Oliver

Jay way took away the anxiety and stress of planning our European adventure. I vaguely described what we were interested in, and your team put together a wonderful trip

– Albert & Oliver, Virginia

Year : 2026
Visited : Czech Republic, Hungary
Itinerary : Prague, Budapest
Rating :
4.92 / 5
Review by Kristin, Robert, Heather & Aryn

Sign up for Jayway. They take care with your travel and you can travel worry free because they have helped you plan a seamless trip.

– Kristin, Robert, Heather & Aryn, Michigan

Year : 2026
Visited : Greece
Itinerary : Athens, Delphi, Meteora, Ioannina, Corfu
Rating :
4.83 / 5
Review by Theresa & Joseph

This is the way to see London. Personalized care and door to door service. Memories for a lifetime

– Theresa & Joseph, Florida

Year : 2026
Visited : France, United Kingdom
Itinerary : Marriotts village d’ile-de-France, London
Rating :
5 / 5