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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

 
4.9 / 5
Average of our Guests' Ratings of our tour packages. Based on 930 reviews
Travel and LeisureFodorsUSA TodayNew York TimesNational GeographicWashington PostVogue
Review by Veena, Andrew, Laura, Koikra & Sheela

Absolutely outstanding! They made everything so seamless and stress-free that I could simply relax and enjoy quality time with my family. I was nervous about travelling with an infant for the first time, but they put all my worries to rest and made the entire experience so much easier than I had imagined. I couldn’t have asked for a better experience!

– Veena, Andrew, Laura, Koikra & Sheela, New York

Year : 2026
Visited : Greece
Itinerary : Athens, Milos, Naxos, Athens
Rating :
4.9 / 5
Review by Gretchen, Christopher & Caroline

Excellent response time and really paid attention to the details of our planning requests/needs

– Gretchen, Christopher & Caroline, Massachusetts

Year : 2026
Visited : Italy
Itinerary : Florence, Castellina in Chianti, Florence, Rome
Rating :
4.73 / 5
Review by Riva & Deanna

Our trip was very well-planned and everything went the way we had hoped. I loved all of our guides who were very flexible when we wanted to add something unplanned to our day. I wouldn't have changed a thing!

– Riva & Deanna, New York

Year : 2026
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
4.8 / 5
Review by Andrew & James

Jayway did a great job of listening to our ideas and curating a magnificent travel experience!

– Andrew & James, Georgia

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.93 / 5
Review by Shelly, Arron & Danielle

JayWay does a terrific job of coming up with an itinerary and taking care of the logistical details so that you can focus on the experience. It's like having a personal shopper but for travel.

– Shelly, Arron & Danielle, Mississippi

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.87 / 5
Review by Leslie & Salamon

We had a wonderful experience with JayWay from start to finish! Everything was well organized, allowing us to relax and enjoy our honeymoon in Greece and Italy without worrying about the details.

– Leslie & Salamon, Nevada

Year : 2026
Visited : Greece, Italy
Itinerary : Athens, Santorini, Rome, Venice
Rating :
4.95 / 5
Review by Elizabeth & Becky

Easy, fun, and exciting!

– Elizabeth & Becky, Pennsylvania

Year : 2026
Visited : Croatia
Itinerary : Split, Hvar, Dubrovnik
Rating :
5 / 5
Review by Barbara & Alex

After doing lots of research on traveling in Romania, I realized that it’s a country where I needed the help of experienced travel professionals. JayWay organized a wonderful trip to Croatia for us, so I knew they would be the best choice for our Romania trip. From hotels to transportation to tours they did it all, perfectly!

– Barbara & Alex, Massachusetts

Year : 2026
Visited : Romania
Itinerary : Sibiu, Sighisoara, Brasov, Bucharest
Rating :
4.9 / 5
Review by Shannon, Charles & Mark

Handled beautifully, with all details planned for. And I always had someone to call if I had a question.

– Shannon, Charles & Mark, North Carolina

Year : 2026
Visited : Portugal
Itinerary : Lisbon, Lagos, Lisbon
Rating :
4.9 / 5
Review by Susan, Hosep & Dina

This is the 4th time we have used JayWay Travel, and there is good reason for it. Excellent planning, easy travel, and first-class service.

– Susan, Hosep & Dina, California

Year : 2026
Visited : Italy
Itinerary : Milan, Como, Venice
Rating :
4.89 / 5
Review by David & Michele

Incredible from start to finish, from planning to completion. A trip of a lifetime.

– David & Michele, New York

Year : 2026
Visited : Italy
Itinerary : Rome, Florence, Monterosso Al Mare, Milan
Rating :
4.92 / 5
Review by Karen, Anhiony & Zachary

The trip planned focused on our asks. Daniele tailored the trip to our requests. His insider knowledge and connections made this a trip to remember!

– Karen, Anhiony & Zachary, Pennsylvania

Year : 2026
Visited : Italy
Itinerary : Milan, Castellina in Chianti, Parma, Milan
Rating :
4.92 / 5
Review by Michele, Chelsey, Nancy, Kathleen, Shannon, Gina, Mishelle & Arwen

JayWay travel goes above and beyond your travel and experience needs. If you want it done right , go with JayWay. The planning, the tours, the transportation, the accommodations- all done perfectly.

– Michele, Chelsey, Nancy, Kathleen, Shannon, Gina, Mishelle & Arwen, Illinois

Year : 2026
Visited : Poland
Itinerary : Krakow, Warsaw
Rating :
5 / 5
Review by Holly & Dana

Concierge customer service that feels like a friend.

– Holly & Dana, Massachusetts

Year : 2026
Visited : Spain, France
Itinerary : Barcelona, San Sebastian, Bordeaux, Paris
Rating :
5 / 5
Review by Sherri & Joseph

JayWay is a quality organization that keeps your needs front and center. Highly recommend and am grateful for their taking extraordinary care of us and our needs.

– Sherri & Joseph, New York

Year : 2026
Visited : Czech Republic, Austria
Itinerary : Prague, Salzburg
Rating :
4.87 / 5
Review by Robert, Janice, Pam & Steve

I would highly recommend JayWay to anyone and would use to plan any trip

– Robert, Janice, Pam & Steve, Pennsylvania

Year : 2026
Visited : Greece
Itinerary : Athens, Santorini, Chania
Rating :
4.87 / 5
Review by Dave & Margie

We will continue to recommend Kaylea and JayWay to our friends. We even recommended JayWay to a person we met in Vienna (named Kim).

– Dave & Margie, New Jersey

Year : 2026
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Cesky Krumlov, Vienna, Budapest
Rating :
4.48 / 5
Review by Doug & Myra

Very accommodating --they remove the stress of traveling to a foreign country by providing feet on the ground in your time zone. The in country agent will make you feel cared for.

– Doug & Myra, New Jersey

Year : 2026
Visited : Portugal
Itinerary : Porto, Lisbon, Evora
Rating :
4.82 / 5
Review by Maria & Norman

Our trip to Italy was truly an unforgettable experience from beginning to end. The planning process with JayWay was easy and stress-free, and everything was so well organized. We enjoyed wonderful food, sightseeing, shopping, and experiences that allowed us to truly appreciate the Italian culture and lifestyle.

– Maria & Norman, Ontario

Year : 2026
Visited : Italy
Itinerary : Rome, Sorrento, Rome
Rating :
4.94 / 5