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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5
Average of our Guests' Ratings of our tour packages. Based on 767 reviews
Travel and LeisureFodorsUSA TodayNew York TimesNational GeographicWashington PostVogue
Review by Susan & Judy

Very organized and was available to us throughout the travel. It was a good way to organize travel and not in a large group. It was organized that allowed us to have free time to discover the locations on our own that did not need to be an organized tour.

– Susan & Judy, Florida

Year : 2026
Visited : Poland
Itinerary : Warsaw, Zakopane, Krakow
Rating :
4.88 / 5
Review by Michael & MICHAEL

JayWay is very knowledgeable about the locations they advise on and can provide excellent recommendations for hotels and attractions. Their drivers and guides enhance your experience.

– Michael & MICHAEL, Pennsylvania

Year : 2026
Visited : Poland
Itinerary : Warsaw, Lublin, Rzeszow, Krakow
Rating :
4.96 / 5
Review by Joan, Eric & Elliott

As first-time European travelers planning a very meaningful heritage trip, JayWay made the entire experience completely seamless, stress-free, and worry-free from beginning to end.

– Joan, Eric & Elliott, New Jersey

Year : 2026
Visited : Italy
Itinerary : Como, Trento, Venice, Florence
Rating :
5 / 5
Review by Lloyd & Darcy Lynn

Wonderful tour experience and our third trip planned through JayWay.

– Lloyd & Darcy Lynn, New York

Year : 2026
Visited : Greece
Itinerary : Athens, Nafplio, Naxos, Chania
Rating :
4.89 / 5
Review by John, Kathy, Vicki, Pam & Dianne

JayWay made it possible to thoroughly enjoy Peru and learn about its history, its people and its culture without fretting over arrangements for transportation, hotels and tours.

– John, Kathy, Vicki, Pam & Dianne, Oregon

Year : 2026
Visited : Peru
Itinerary : Lima, Tambopata Jungle, Ollantaytambo, Machu Picchu Pueblo, Ollantaytambo, Sacred Valley Resorts, Cusco, Arequipa, Lima
Rating :
4.82 / 5
Review by Sally & Daryl

We can't say enough about JayWay. They took the worry and hassle away for us. We loved that we were not part of a large tour group and had time to ourselves. Great job, all of you!

– Sally & Daryl, Washington

Year : 2026
Visited : Croatia
Itinerary : Zagreb, Rovinj, Plitvice, Split, Hvar, Dubrovnik, Zagreb
Rating :
4.93 / 5
Review by Margie & Tommy

I wouldn’t travel with anyone else but JayWay Travel. I only wish their services were global.

– Margie & Tommy, New York

Year : 2026
Visited : Italy
Itinerary : Sorrento, Ischia, Naples, Palermo, Siracusa
Rating :
4.97 / 5
Review by Ellen & Bruce

The JayWay Travel experience was definitely 5 star! We loved the guest page and the ability to see the entire plan in one place with any necessary changes updated as needed. The ongoing communication is just what we needed.

– Ellen & Bruce, Pennsylvania

Year : 2026
Visited : United Kingdom, Spain
Itinerary : London, Seville, Granada, Malaga
Rating :
4.96 / 5
Review by Kim, Martin & Anthony

Our experience was perfect. They are truly professional and very helpful in planning a dream vacation. I highly recommend using Jayway.

– Kim, Martin & Anthony, New York

Year : 2026
Visited : Italy
Itinerary : Rome, Palermo, Agrigento, Ragusa, Siracusa, Taormina
Rating :
5 / 5
Review by Deborah, Darrell, Nancy & John

Fantastic once in a lifetime experience!

– Deborah, Darrell, Nancy & John, Louisiana

Year : 2026
Visited : Hungary, Austria
Itinerary : Budapest, Vienna
Rating :
4.98 / 5
Review by Monica & Kevin

All the annoyances of travel were taken care of and we could enjoy a fantastic vacation. The perfect amount of hand holding for independent travelers.

– Monica & Kevin, Virginia

Year : 2026
Visited : Croatia, Slovenia
Itinerary : Dubrovnik, Hvar, Split, Bled, Ljubljana
Rating :
4.93 / 5
Review by Pam, Beth, Cynthia & Dona

Jayway makes the travel easy and without worry, especially lodging, making restaurant recommendations and reservations and the ease of transport is wonderful. We loved our short trip to Italy and met the nicest guides, drivers, and lodging staff. I would highly recommend the Jay-Way!

– Pam, Beth, Cynthia & Dona, North Carolina

Year : 2026
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence
Rating :
4.86 / 5
Review by Bonnie & Norman

They listen and arrange everything for you with as little or a lot of structure as you desire. Everything is taken care of and the people they hire are professional and reliable. You don’t have to spend time figuring things out.

– Bonnie & Norman, Arizona

Year : 2026
Visited : Austria, Hungary
Itinerary : Salzburg, Vienna, Lake Balaton, Budapest
Rating :
4.82 / 5
Review by Bob, Debra & Nina

Having had the great experience that we did with JayWay travel, I would only consider future trips, letting JayWay do them for me. It took all the hassle out of travel and gave us the best experience when we were at our destination.

– Bob, Debra & Nina, Florida

Year : 2026
Visited : Italy
Itinerary : Rome, Florence
Rating :
4.85 / 5
Review by Joe, Sharon, Lorraine & Mark

We tell them that if they want a truly unique, thorough and well managed trip experience, working with professional staff, call JayWay.

– Joe, Sharon, Lorraine & Mark, New York

Year : 2026
Visited : Austria, Czech Republic, Poland, Hungary
Itinerary : Vienna, Prague, Krakow, Budapest, Vienna
Rating :
4.92 / 5
Review by Mary & Michael

It was wonderful! You people are experts at what you do and add so much value. Your recommendations were spot on and your guides were the best! I can't imagine a better experience.

– Mary & Michael, Idaho

Year : 2026
Visited : Italy
Itinerary : Venice, Castellina in Chianti, Monterosso Al Mare, Rome
Rating :
4.92 / 5
Review by Pam, Robert & Virginia

Outstanding travel agent for a perfectly customized trip at a reasonable price. We will definitely be planning a trip with JayWay again!

– Pam, Robert & Virginia, Texas

Year : 2026
Visited : Portugal
Itinerary : Porto, Lisbon
Rating :
4.87 / 5
Review by Michael & Ingrid

We have used JayWay now for three Europe trips and like the ability to customized what we do and see.

– Michael & Ingrid, Minnesota

Year : 2026
Visited : Spain
Itinerary : Madrid, Granada, Seville
Rating :
4.48 / 5
Review by Renee & Terry

They make it so easy to travel abroad. You tell them what you want to do and they put it all into place!

– Renee & Terry, Michigan

Year : 2026
Visited : Italy
Itinerary : Venice, Rome, Sorrento
Rating :
4.84 / 5