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Testimonials and Guest Reviews

Here is a selection of comments from a few of our thousands of happy guests over the years. We are proud to be listed as a regional expert in the Fodor's guide, Bradt guide, and Insight Guides, recommended by The New York Times, National Geographic, USA Today, Vogue, Travel+Leisure, and consistently praised in reviews of our service on TripAdvisor and Facebook. We can put you in touch with any of the guests here who are happy to tell you more and answer questions you may have about their JayWay vacation experiences.

4.9 / 5

Average of our Guests' Ratings of our vacation packages
Based on 635 reviews
Review by Renee, Finley, Campbell & George
Renee, Finley, Campbell & George
Georgia

I would 100% recommend them. They listened to what we wanted during the planning stages and were friendly, accessible and helpful throughout the entire trip!!!

Year : 2025
Visited : Greece
Itinerary : Athens, Milos, Paros, Athens
Rating :
5 / 5
Review by Joanne, Warren, Frank & Linda
Joanne, Warren, Frank & Linda
Pennsylvania

JayWay Travel's knowledge of the areas, attention to detail, and selection of excellent providers made our trip such a wonderful experience.

Year : 2025
Visited : Italy
Itinerary : Venice, Florence, Castellina in Chianti, Monterosso Al Mare
Rating :
5 / 5
Review by Estelle & Anthony
Estelle & Anthony
Illinois

JayWay Travel arranged our wonderful trip to Poland, Lithuania and Paris. Their drivers were always on time in a spotless car. Their guides were very knowledgeable and helpful and informative. We couldn’t have been in better hands and will happily use them for future trips. We highly recommend JayWay Travels.

Year : 2025
Visited : Poland, Lithuania, France
Itinerary : Krakow, Warsaw, Vilnius, Kaunas, Vilnius, Paris
Rating :
4.6 / 5
Review by Robin, Bob, Phyllis, David & Irene
Robin, Bob, Phyllis, David & Irene
Maryland

Thanks to Jayway for helping us plan a fantastic trip to Croatia! Anamaria was available to us every step of the way and she made our trip seamless, fun, and memorable!

Year : 2025
Visited : Croatia
Itinerary : Dubrovnik, Hvar, Split, Plitvice, Zagreb
Rating :
4.5 / 5
Review by Taylor & Sean
Taylor & Sean
Kentucky

If you are looking for a smooth and easy way to see another country in which someone provides authentic experiences for you, Jayway is the way to go. Everything went as planned start to finish. Would totally recommend to anyone.

Year : 2025
Visited : Greece
Itinerary : Athens, Naxos, Santorini
Rating :
5 / 5
Review by Jeff & Brigid
Jeff & Brigid
California

Remarkable trip made so much more enjoyable by JayWay and their team! All the arrangements (tours, lodging, transportation, etc.) were great! We had a wonderful time and will look to JayWay in our next trip!

Year : 2025
Visited : Croatia
Itinerary : Zagreb, Rovinj, Plitvice, Split, Hvar, Dubrovnik
Rating :
4.5 / 5
Review by Cheryl & Maxey
Cheryl & Maxey
Florida

It’s a great travel agency . The help on the ground at our destination was wonderful. We thoroughly enjoyed our small group tours and unique experiences.

Year : 2025
Visited : France
Itinerary : Paris, Amboise, Bayeux, Paris
Rating :
5 / 5
Review by Arnel, Shannon, Jason, Sandy, Gary, Cindy, Jonathan & Christine
Arnel, Shannon, Jason, Sandy, Gary, Cindy, Jonathan & Christine
Hawaii

JayWay travel was awesome from the planning stage to the local area support and ensured that all the details of the trip were taken care of. They have my highest possible recommendation for use when planning a trip to Italy, I only wish that they covered the entire globe.

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5
Review by Jeffrey, Caroline, Frank & Ann
Jeffrey, Caroline, Frank & Ann
Massachusetts

JayWay helped us plan and execute an incredible trip. Everything worked perfectly and we felt very secure in all arrangements. Their professionalism was top notch. I would go with them again in the future.

Year : 2025
Visited : Italy, Croatia
Itinerary : Venice, Como, Split, Dubrovnik
Rating :
5 / 5
Review by Amy & Lauren
Amy & Lauren

JayWay Travel lets you create your perfect stress free dream vacation! They give you a structure and starting point, they give you great advice to fill in the things you want to add, telling you if you are trying to put too much on your plate. They take care of all the details to make sure it all comes together.

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5
Review by James & Ellen
James & Ellen
Texas

We used Jayway to plan both our trip to Croatia and then to Spain and Portugal. Both trips were customized to our desires. They attended to every detail making the trip a wonderful experience. Accommodations were excellent, recommended tours were special, and the logistics of the trip were perfectly executed. Jayway makes your trip one of life's memorable experiences. In a word, they are the BEST.

Year : 2025
Visited : Spain, Portugal
Itinerary : Barcelona, San Sebastian, Madrid, Porto, Lisbon
Rating :
5 / 5
Review by Jeanne & Kathleen
Jeanne & Kathleen
Arizona

JayWay Travel is the way to go!! Perfect balance between Independent Travel and organized tours. Just the way we wanted it!

Year : 2025
Visited : France
Itinerary : Paris, Marseille, Nice, Lyon, Paris
Rating :
5 / 5
Review by Steve Beckman
Steve Beckman
Washington

My first time using JayWay for a recent trip to Italy and Greece, and I was thoroughly impressed with the process. From my initial consultations with the trip planner to the local reps in Italy and Greece, everything was first class. If you are looking for a travel company to coordinate and plan a detailed trip based on your interests allowing you to travel independently, JayWay is worth a look

Year : 2025
Visited : Italy, Greece
Itinerary : Rome, Sorrento, Athens, Naxos, Santorini
Rating :
5 / 5
Review by Angela & William
Angela & William
Tennessee

There is no better boutique travel company than Jayway! Always thorough with excellent organization and wonderful service. Must be true after 15 trips since 2006!!

Year : 2025
Visited : France, Luxembourg, Belgium
Itinerary : Paris, Tours, Paris, Luxembourg City, Brussels, Bruges
Rating :
5 / 5
Review by Scotty & Cheryl
Scotty & Cheryl
Mississippi

Our first trip to Europe was great and it was made possible by the great planning and organizing of JayWay Travel. With us visting two countries and using planes, trains and automobiles JayWay's advice and booking of our train and plane transfers really helped. We enjoyed every tour and the local small group guides were excellent.

Year : 2025
Visited : Italy, Greece
Itinerary : Venice, Florence, Rome, Santorini, Athens
Rating :
4.5 / 5
Review by Joyce, Kenny, Ricky & Rick
Joyce, Kenny, Ricky & Rick
Maryland

We were very happy with JayWay and their services. Every aspect of our trip was arranged expertly.

Year : 2025
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Salzburg, Vienna, Budapest
Rating :
5 / 5
Review by Perry, Lois, Ed & Berna
Perry, Lois, Ed & Berna
Alberta

Our recent 3 week trip to the Baltics and Finland was excellent. We are 2 couples, both well travelled and JayWay was outstanding with their planning, booking and execution. We highly recommend JayWay for a first class travel experience.

Year : 2025
Visited : Lithuania, Latvia, Estonia, Finland
Itinerary : Vilnius, Klaipeda, Liepaja, Riga, Tallinn, Helsinki
Rating :
4.75 / 5
Review by Jacquie & Guy
Jacquie & Guy
Indiana

JayWay Travel was awesome. Such professional service and always a quick response to any questions or concerns we had. Åll of our connections and transfers to hotels were seamless. We will use JayWay Travel again and again!

Year : 2025
Visited : Spain, France
Itinerary : San Sebastian, Bilbao, Marseille, Roads Scholar, Barcelona
Rating :
5 / 5
Review by Lesley & David
Lesley & David
Pennsylvania

First time to Italy! Jayway made our trip effortless and so many options. Start to finish customer care from initial contact with Kaylee to local rep Chiara. Thank you all

Year : 2025
Visited : Italy
Itinerary : Venice, Florence, Rome
Rating :
5 / 5
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