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Vienna Vacation Reviews

4.9 / 5
Average of our Guests' Ratings of our Vienna vacation packages
Based on 105 reviews
Review by Sue & Thomas

They were very responsive to all of my questions or concerns in the trip planning stage, and the info on the guest page was outstanding, including the info about tipping. I have already recommended JayWay to friends, who are now planning a trip to Italy and already working with one of your reps.

– Sue & Thomas, Florida

Year : 2025
Visited : Austria, Hungary
Itinerary : Vienna, Budapest
Rating :
5 / 5
Review by Bridget & Jeffrey

Our experience with JayWay was excellent from beginning to end. We felt it was a good value for the money, and would recommend JayWay without hesitation.

– Bridget & Jeffrey, California

Year : 2025
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Jennifer & Brandon

JayWay Travel gave us the customized and personalized experience we were looking for in planning our European trip. They made planning a breeze and gave us all the ""local tips"" we needed to familiarize ourselves with each destination in advance. It gave us peace of mind knowing we had JayWay with us throughout our trip and they were sure to checkin regularly to give us initerary reminders and ensure everything was going well.

– Jennifer & Brandon, Pennsylvania

Year : 2025
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Salzburg, Vienna, Budapest
Rating :
5 / 5
Review by Monica, Timothy & Mary

JayWay Travel efficiently organized a customized trip for us, one that I would have been too intimidated to plan on my own. They also gave us great support throughout the trip.

– Monica, Timothy & Mary, California

Year : 2025
Visited : Switzerland, Austria
Itinerary : Lucerne, Innsbruck, Salzburg, Vienna
Rating :
5 / 5
Review by Gloria & Denis

If you want attentive, thorough and efficient planning from start to finish, you cannot do better than Jayway!

– Gloria & Denis, Florida

Year : 2025
Visited : Hungary, Austria, Czech Republic, Germany
Itinerary : Budapest, Vienna, Prague, Berlin
Rating :
5 / 5
Review by Joyce, Kenny, Ricky & Rick

We were very happy with JayWay and their services. Every aspect of our trip was arranged expertly.

– Joyce, Kenny, Ricky & Rick, Maryland

Year : 2025
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Salzburg, Vienna, Budapest
Rating :
5 / 5
Review by Jo & Robert

JayWay Travel made our trip to Hungary, Austria, and the Czech Republic unforgettable. From start to finish, everything ran seamlessly—spotless cars, punctual drivers, and knowledgeable, friendly guides who brought each destination to life. The online “Guest Page” was a treasure trove of information. I’ll happily use JayWay again and highly recommend them to anyone wanting a hassle-free, perfectly planned trip.

– Jo & Robert, California

Year : 2025
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Salzburg, Cesky Krumlov, Prague
Rating :
4.75 / 5
Review by John, Carolyn, Cody & Sofia

I knew nothing about JayWay going into the experience. We talked all the time throughout the trip how AWESOME everything was going in Vienna and Salzburg. I never knew a vacation could be so easy, and we would have NEVER found all the things we found without JayWay

– John, Carolyn, Cody & Sofia,

Year : 2024
Visited : Austria
Itinerary : Vienna, Salzburg
Rating :
5 / 5
Review by Teresa & Mary

I think to have such a personalized trip through JayWay afforded the most wonderful learning experience and within the physical and mental parameters one would wish for. My favorite experience was finding my Grandfather's, my Great-grandfather and my Great-great-grandfather's homes in a tiny village northeast of Prague.

– Teresa & Mary, Ohio

Year : 2024
Visited : Czech Republic, Austria
Itinerary : Prague, Cesky Krumlov, Vienna
Rating :
5 / 5
Review by Nancy & James

Our JayWay Travel tour exceeded our expectations. We felt “well taken care of” in every city we visited. Everything was outstanding, as we not only enjoyed, but also learned a lot.

– Nancy & James, New Jersey

Year : 2024
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Melissa, David & Lyla

Exceptional service, people and technology. Easy to work with.

– Melissa, David & Lyla, New York

Year : 2024
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Debra & Patrick

A company that truly will personalize a tour for you. They listen to what you say and offer suggestions on how to possibly improve your experience.

– Debra & Patrick, Texas

Year : 2024
Visited : Austria, Czech Republic
Itinerary : Vienna, Brno, Prague
Rating :
4.75 / 5
Review by Marcy & James

Personalized and detail oriented travel agency. Professional and great value for all the attention to detail.

– Marcy & James, Pennsylvania

Year : 2024
Visited : Czech Republic, Austria
Itinerary : Prague, Cesky Krumlov, Brno, Vienna
Rating :
5 / 5
Review by Vincent

JayWay continues to be the best travel planning organization I've worked with. They take care of all the details so you can actually enjoy your vacation instead of worrying about it.

– Vincent, Virginia

Year : 2024
Visited : Czech Republic, Austria, Slovenia
Itinerary : Prague, Vienna, Graz, Ljubljana
Rating :
5 / 5
Review by Robert & Adrienne

Jayway planning and customization is excellent. Their use of technology makes trip planning and communications easy. Having a trip coordinator , easy to get to gives clients a sense of personalization that I rarely experienced

– Robert & Adrienne, New Jersey

Year : 2024
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Salzburg, Prague
Rating :
4.75 / 5
Review by Ian & Solange

Our tour through the historic cities of Central Europe can rightly be described as a 'trip of a lifetime', and the JayWay team did an absolutely stellar job in managing our trip every step of the way.

– Ian & Solange, Alberta

Year : 2024
Visited : Poland, Czech Republic, Austria, Hungary
Itinerary : Krakow, Prague, Salzburg, Vienna, Budapest
Rating :
5 / 5
Review by Jim & Kitty

Very good at listening to what kind of experience we wanted to have, and giving us good choices to pick from. Very attentive to any inconveniences or problems that arose. All the people on your team in each country were excellent ambassadors for your company. Very professional and attentive.

– Jim & Kitty, California

Year : 2024
Visited : Croatia, Austria, Czech Republic
Itinerary : Split, Hvar, Dubrovnik, Vienna, Prague
Rating :
4.25 / 5
Review by Jennie & Thomas

The Four Seasons Prague was a complete, WOW! Lovely in every way and our room was unbelievable with an incredible view of the river and Prague Castle. Thanks for your assistance in making this Christmas trip a special one for us.

– Jennie & Thomas, Georgia

Year : 2023
Visited : Austria, Czech Republic
Itinerary : Vienna, Prague
Rating :
4.8 / 5
Review by Dakota

JayWay is amazing! Very considerate and they listen to what you want. If you want to travel abroad i definitely recommend JayWay.

– Dakota, New Hampshire

Year : 2023
Visited : Czech Republic, Austria
Itinerary : Prague, Salzburg, Vienna
Rating :
5 / 5
Review by Dara, Thomas & Erika

We highly recommend Jayway for providing personalized detailed trip planning with outstanding service, and timely communication. It was an incredible trip and and we plan to use them again.

– Dara, Thomas & Erika, Florida

Year : 2023
Visited : Austria, Czech Republic, Germany
Itinerary : Vienna, Prague, Berlin
Rating :
5 / 5
Review by Jerome & Kathleen

Adam was readily accessible via email prior to our arrival and made some itinerary adjustments due to a marathon occurring in Prague. He provided a good overview upon our arrival in Prague and was easily accessible when we had any questions throughout our trip. If you are looking for a curated, high-quality travel experience but like flexibility in your itinerary to explore on your own, check with JayWay first!

– Jerome & Kathleen, New Jersey

Year : 2023
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Daniel & Larisa

The accommodation in Vienna was superb in terms of quality, service and location! The “Castle” tour in Munich we will remember forever! The best tour service ever! We used JayWay twice and will use it again for our future travels! Highly recommendable! A big-big Thank you ☺️!

– Daniel & Larisa, California

Year : 2023
Visited : Netherlands, Czech Republic, Germany, Austria
Itinerary : Amsterdam, Prague, Munich, Vienna
Rating :
5 / 5
Review by Raymond & Margaret

They did everything to make this a most enjoyable experience. No hiccups, the staff was delightful and we would do it again in a minute. We will cherish this wonderful memory of Prague, Vienna, and Budapest.

– Raymond & Margaret, Texas

Year : 2023
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Brno, Vienna, Budapest
Rating :
4.8 / 5
Review by Dana & Bruce

An excellent resource for planning so as to be sure of reliable transportation, comfortable accommodations, etc. Nice to have the local contact if there are issues. Makes travel much easier and minimizes planning time. A great resource for the independent traveler.

– Dana & Bruce, Texas

Year : 2023
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Cesky Krumlov, Prague
Rating :
4.6 / 5
Review by Albert, Dawn, Katherine & Anthony

Would recommend to everyone. Fantastic experience.

– Albert, Dawn, Katherine & Anthony, Tennessee

Year : 2023
Visited : Italy, Austria
Itinerary : Venice, Florence, Innsbruck, Salzburg, Vienna
Rating :
5 / 5
Review by Keith & Joan

A perfect boutique tour operator specializing in custom private tours to Central Europe. Travel made perfect with local contacts, transfers and tour guides catering to all our needs.

– Keith & Joan, Ontario

Year : 2023
Visited : Hungary, Austria, Czech Republic, Croatia
Itinerary : Budapest, Vienna, Prague, Split, Dubrovnik
Rating :
5 / 5
Review by Caitlin, Joseph, Frank & Ralph

My kids favorites were truffle hunting, Glavani Adventure Park, all the inflatables on the water at Red Island, the House of Illusions in Slovenia, the Escape Room and the Prater amusement park in Vienna. We enjoyed all of the tours, and it was nice to have some time without planned tours to walk around and explore and shop and relax with some wine.

– Caitlin, Joseph, Frank & Ralph, Missouri

Year : 2023
Visited : Italy, Croatia, Slovenia, Austria
Itinerary : Como, Venice, Rovinj, Ljubljana, Vienna
Rating :
4.8 / 5
Review by Darrell, Cheryl & Lee

My daughter and I traveled to Prague, Vienna and Budapest with JayWay’s excellent guidance. Our trip was a delight with knowledgeable guides, great recommendations on food, and lovely boutique European hotels. We can honestly say it was the best!

– Darrell, Cheryl & Lee, Texas

Year : 2022
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Carolynne & Wayne

JayWay Travel has excellent efficient customer rapport. They give you the flexibility YOU want and make it work. They help you create a balance between being guided and planning your own free time.

– Carolynne & Wayne,

Year : 2022
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Randy & Michael

JayWay Travel was great - very professional and it was so easy and efficient to work with them in putting together the travel trip itinerary. Their arrangements and choices made the trip a pleasure to go on with no hassle or problems but with complete freedom of schedule, activities and options. I would absolutely use JayWay the next time I travel.

– Randy & Michael, Washington

Year : 2022
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5